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Reviews of Heartland Health Care & Rehabilitation Center of Boca Raton
Anonymous114130150 November 25, 2015
I am a friend or relative of a resident
My mother was in Heartland for a little while. Their equipment wasn't normally working and my mother had fallen and she couldn't get anybody to respond quickly. They sent her to the hospital three days after because her face swelled up. Their appearance was OK. It was more of the 70s appeal and there was a lot of much older people. Their rehabilitation was not the greatest. The staff was friendly but they really were pushing for Medicaid so that the State would pay for everything. She complained about the food all the time. It was always cold and never had any flavor. If they're going to give her a call button, it needs to be working. If they fall or get hurt, they need to make sure they go to the emergency room that day or that night or whenever that happens, not two days or three days later, and adding that to the bill was another pain because it happened on their premises and they were supposed to be caring for her. They should be more aware of what's going on in the rooms, have better food, and have a little bit longer rehabilitation.
About Heartland Health Care & Rehabilitation Center of Boca Raton
Heartland Health Care & Rehabilitation Center of Boca Raton is a nursing home in Boca Raton, FL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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