I had 3 different people from Visiting Angels for 3 days. I asked for someone who was going to be there in taking care of my mother to just come and watch me, and we would pay for that. They had to do nothing, and that person came, did nothing and was asked by both myself and my mother if she was going to be the one taking care of my mother for the rest of the dedicated time that I had requested because I was leaving out of town, but that person never showed up again. A new person came so Mom didn't bother to go through and explain what were supposed to be done, and Mom ended up with nothing, except somebody coming to the front door and standing there, with Mom trying to figure out what's going on. The third day, a third person showed up. I was in Florida and not able to contact anybody because it was a Sunday. She ended up getting my brother, and he fired everybody saying not to come back and to leave. It was not a very great caring situation which is what they were supposed to do. The third person who came couldn't speak English. I am upset because I am not getting compensated in any way. I just wanted somebody 3 days a week, and it could have been worked out. The manager ended up calling me on Monday and said that sometimes it takes a while. They should have told me right from the get go that they were 3 different people because the first person who came to watch me do the work knew she had other customers and that she wouldn't be back, but she lied to me and said she would be the one there. She wasn't going to return until the following week. They were absolutely no help. I don't think they wanted to admit anything except when the manager said that it takes a while to get somebody on a regular basis and get them in to the program. Because of that experience, I couldn't talk my mother into going with anyone else. They've ruined it.