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Reviews of Manorcare Health Services-kingston Court
Leah1213 February 06, 2017
I visited this facility
My grandmother fell and broke her hip last week and has been moved to kingston from the hospital to recouperate from surgery. She desperately needed to use the bathroom and her call button was left unanswered so she was left to wet the bed. My mother was there with her the next day and my grandmother once again needed to use the facilities. They pushed the call button once again because my mother needed assistance with getting my grandmother up. After 20 minutes of no one showing up my mother grabbed the first person she saw and asked for help. What gives your staff the right to treat someone like that? It's disgusting and disgraceful! They don't deserve a job and YOU don't deserve to have the insurance companies to pay you the hundreds of thousands of dollars that they do. I hope someone leaves you to sit in your pee in the middle of the night for hours on end!
Leah, we are sorry that you had negative experience regarding your grandmother's care at our ManorCare Kingston Court center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.
nablissy June 01, 2012
I am a friend or relative of a resident
I have heard many complaints about Manor Care North, such as neglect & bad care. My mother was placed in this facility when she suffered a small stroke due to being mis-diagnosed at the hospital. Turns out my mother was dealing with some very terminal cancer in her lung & brain. After the stroke, she could no longer take care of herself, so we put her in the facility Manor Care North. The nurses were polite enough but not very personable when it came to my mother. My mom has good spirit & a great personality, she played around with the nurses & was met with solid faces. They also neglected to answer her call button in a timely fashion & let her pee herself in the middle of the night & told her they were not assisting her until morning. She stayed like that for six hours. She was not there long, & unfortunately needed to be rushed to the hospital from the location a few weeks later. Before calling the ambulance, they called my father & asked if they should send an ambulance. He asked did she need to go to the hospital, & the woman said yes, very urgently, & then asked if they should send her in an ambulance again. They were just very unfocused & seemed not to care about the people they were tending to. My mom ended up passing away at the hospital due to staph infection. I would say Manor Care North gives the minimum needed to stay open.
About Manorcare Health Services-kingston Court
Manorcare Health Services-kingston Court is a nursing home in York, PA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Manorcare Health Services-kingston Court
- Medicare Provider Number 395037
Location of Manorcare Health Services-kingston Court
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