Thank you for sharing your experiences with us. Please know we take your concerns very seriously. I've passed along your review to our facility administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to email@example.com Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy S, Manager, Kindred Healthcare
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Reviews of Westborough HealthCare
April 05, 2017
Absolutely awful care and service , my father stayed here and was supposed to be monitored closely , I called multiple times and they literally had no idea where he was and to top it off they charged an unbelievable amount for there extremely awful care, they have rooms with multiple cots, its like a shelter they just pack them in all they care about is the money they can take from these poor people who have no other choice then to be in this rehab.Provider Response
November 03, 2015
I visited this facility
Above & beyond front desk service
October 30, 2015
I am/was a resident of this facility
I am a resident, soon to be released. I have lived in short term rehab in 2015 and 2011. Westboro facility is constantly cleaned and the rules are clear. Management and director are available. Meds by RNs are provided at a reasonable time. Staff, for the most part, are caring. Transportation to necessary appts outside the facility is excellent; coordination and friendliness. Food, communication and delivery needs to be greatly improved.
October 02, 2014
I am a friend or relative of resident
Oh my god what an awful place first up when I was touring I could smell the most disgusting smell ever... they did very poor in the state survey..extremely understaffed and not at all a safe place for your loved ones.the staff was unprofessional and looked clueless
April 26, 2013
I am a friend or relative of a resident
My husband stayed at Kindred Transitional Care and Rehabilitation for almost 3 years. The staff were accommodating and friendly. It was clean but it would be better if some areas were cleaner. The food was pretty good but the residents could only choose on the same day what food they wanted to eat. I was satisfied with the facility.
Features of Westborough HealthCare
- Resident Capacity: 117
About Westborough HealthCare
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
Map of Westborough HealthCare