Rosedale Health & Rehabilitation

Lindsey

My grandmother moved into Rosedale Health & Rehabilitation. There's not much I like. It's a nursing home. It's everything I thought it would be. It's dark, It's gloomy. They seem to have a lot of activities that they have them participate in. I like how you can visit, and come and go as you please. The rooms are small. They have a very large staff. They're not all very helpful. People will treat you one way when you come in as a visitor, but how they treat the residents when their family or whomever is not around, I'm not sure. The room is dirty. They're outdated. They need to remodel. And they're very small, and they stuff two people in there. The food is terrible, it's equivalent to jail food. They accept Medicaid, so there is no payment for it. So, I guess you get what you pay for.

SKesler

My mother's mental health was quickly declining. Her dementia was getting worse. My sister could no longer care for her and we found ManorCare. I went and took a tour of the facility and was impressed by the friendly staff and the homelike atmosphere. I even took my mother and she felt very comfortable here. Mom has been here about a month and she is still settling in but everyone from the care staff to the doctors as well as the front office has been very helpful and accommodating. I think we picked the right place for my mother and for our family !! An extra shout out to the Director and front office staff. We had a very tight deadline to move my mother and they were very helpful throughout the process. Thank you all for what you do !! God Bless !!

SMP1

My father was at Manor Care at two different occurrences. The only reason we went back was because of the PT. The care is horrible. Nurses and assistants did not care for the patients and would take their personal work related issues out on the patients and patient’s family. My father was ignored whenever he would call for help. He hated the place and it broke my heart to see that Manor provided such a poor staff that actually called themselves nurses. Very unprofessional ,serious attitudes and weak knowledge of medical/prescription awareness. There were times when my father would question medicines given to him that he only needed the Med as needed. But was given everyday. Please research other facilities before leaving your love one at Manor Care. Patients deserve much better care after already trying to heal and get back to feeling better. The food was horrible for a diabetic with loaded carbs. Sandwiches and chips all the time. My Father passed a few weeks after leaving this facility. Again this place really need a major turnover in their nursing staff You have to expierence it for yourself in order to help others.

Tdotsin

My mother spent time in this facility and it was the worst mistake we ever made! She is unable to walk and the very first day she was there I went to visit and she was soaked completely through with urine. I immediately reported to staff and it still took 20 minutes to get someone in the room. I was livid and it only got worse when they attempted to change her without cleaning her skin! There were a few nurses/caretakers who seemed to genuinely care about the patients but I cannot stress enough how few and far between they were. I felt that I needed to be there with her during every spare moment I had to ensure they were feeding and changing her. I cannot explain how uncomfortable it made me to think that if they treated her and other patients so poorly with family there, it had to be a lot worse when no one was around.

Elizabeth Windsor

Therapy staff were great as was the nursing staff but the aides left a great deal to be desired. I am a former nurse and understand that the facility is severely understaffed with lots of staff working extra, however as someone who needed minimal assistance from the aides for personal care they frequently did not even do the minimal i.e. making my bed in a timely fashion. Additionally, when requested assistance, was frequently told "I'll let YOUR aide know or I have to pick up/deliver trays" instead of assisting.

maryh11

My aunt stayed here for several weeks and I must say that the facility was impeccable! The Nursing Staff was very good especially Anna- she was very approacheable. The therapy staff was excellent. Aira was very good at what he does. He helped my aunt got back on her feet. The only issue that my aunt had was the quality of the food. Overall, this company is highly recommended!