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Reviews of Chandler Hall Health Services
September 03, 2017
I am a friend or relative of a current/past resident
Chandler Hall has recently been purchased, and in early August 2017 upper level management and some of the nursing staff was replaced. My mother had been in Chandler Hall in the Spring of 2017, and our experience there was very good. Now it is as if it is an entirely different place. My father was sent to Chandler Hall from a local hospital after a fall. He did not sustain any fractures, but did significant soft tissue damage to his right hip. We were expecting a 1-2 week stay to rehabilitate him to the level he could return home with a 24-hour aide to help him.. Instead, eight days later, he is deteriorating. The PT staff, while they seem to be competent, communicate rarely, don't return phone calls, and are very difficult to reach. But the more serious problem is with the nursing staff. My father has been left sitting in a wheelchair for hours. The staff was not taking him to breakfast or lunch, until I made an issue of it. It has taken 30-60 minutes for a nurse or CNA to respond to a request to help him move into bed, or to go to the bathroom. Many of the staff are rude to both patients and their families. Every day of my father's stay, we have had at least one instance of a nurse or CNA behaving in a rude and unprofessional manner toward one of us. For example, on two occasions my father rang for a nurse, and I then came in for a visit. A nurse or CNA came in more than 30 minutes after my arrival, and asked in a snippy way what we wanted, then continued to be rude when I replied that I didn't know because I hadn't made the request and my father could no longer remember why he had asked for help. We are transferring my father at the end of the holiday weekend. My understanding is that we are not the first family to make this decision, based on the quality of care. I had also previously decided on Chandler Hall when my parents do require a long-term nursing home. I will not consider it as an option now. Once my Dad leaves the facility, we are never coming back.
February 11, 2016
I visited this facility
The rooms at Chandler Hall Health Services were clean. They were modern. I saw plenty of activities with patients being ambulated in the hallway. They have church, bingo, and card games. It was bright, and modern. The furnishings were new.
October 25, 2014
I visited this facility
Chandler Hall was very good, very clean, and a very nice place. I had a very homey feeling. The rooms and the dining room were also very nice and very clean. When I was there, they were in the process of having a sing-a-long in the nursing facility. They recognized Medicaid/Medicare. I wished we could afford it because the only problem was it was very expensive.
February 14, 2014
I am a friend or relative of a resident
My husband was there for a few weeks after he had a pacemaker defibrillator implanted. It is a Quaker Institution so everything in Chandler Hall was very good, especially care and the people. Everybody was friendly, caring and passionate. The place was very clean and homey.
Features of Chandler Hall Health Services
- Garden And Patio
- Resident Parking
- Security Gate
- Guests At Mealtime
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 395305
- Ownership Type: Non Profit Other
- Date Certified: 05/01/2017
- Resident Capacity: 53
About Chandler Hall Health Services
Chandler Hall Health Services is a nursing home in Newtown, PA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Chandler Hall Health Services