PruittHealth – Austell
1700 Mulkey Road, Austell, GA 30106
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Reviews of PruittHealth – Austell in Austell, Georgia
1.73
(15 reviews)
Facility
2.2
Staff
2.3
Food
2.2
Activities
1.3
Value
1.9
Kay
1
|
March 7, 2024
My husband stayed at PruittHealth - Austell for 12 days. The rehab did not read the note from the hospital where he had been over there for 22 days. In the 12 days that he was there, they did not walk him. He did very little rehab, and he just went back to square one. He got severely constipated because they didn't have him moving. We had to go to the E.R. for nine days to get him straightened out of that. So it was a very poor facility. Sometimes the food was okay, and sometimes he got stuff that neither he nor I even knew what it was. He didn't get to go outside at all. The room was a B-minus as far as cleanliness. They didn't keep his boot on him that he needed to wear. I always had to go in and make sure that the boot was on him because of a bad sore under the back of his heel. I just had to stay on them all the time. The staff members were slow to respond. It wasn't anything great, but they did okay. Except for when we were leaving, they didn't treat us very nicely. The food was not always a diabetic meal that he got. They gave him way too many carbs in his meals, and therefore he had to have more insulin than he needed to have because they were giving him the wrong food. We didn't see any activity.
Pdb
1
|
February 5, 2024
1)Rooms tiny and not very clean. 2)Nursing staff didn't have my meds for the first couple days. 3) Nursing staff didn't know how to use my wound vac, but prior to discharge they told hospital they had my meds and new how to care for PICC line which they blew & less than 5 days back in hospital with cellulitis and had to get a new one put in & stay a week again in the hospital. 4) pts always hollering and call lights not answered DON'T GO HERE
Kay
3
|
September 15, 2023
My mother has been in PruittHealth - Austell for six weeks now. They're helping her with bathing, dressing, and getting balance back. She broke her ankle. The staff are friendly. However, it's not very well kept up. The separating curtains are dirty. The walls are marked up. It's just really beat up. The food is horrendous. The food is barely edible. It's terrible, so I would take her food there every day. I've tried their food, and I've looked at it even, and the food is just not appealing. My mother's room is basic. It looks like a hospital room. It has a hospital bed and closet. She shares it with somebody. The staff are very good. However, they need to make sure all the TVs are working. They need to make sure that all the residents have pillowcases, especially when they've requested them several times. And they need to paint the walls and clean them up. They need separating curtains between the beds. They're in tatters and disgusting.
Puddleduck
1
|
September 27, 2022
I would like to give this facility a higher rating but my husband was a patient there. I would give a rating of 0 if I could. Halls were very clean but patients rooms were dirty in many areas. Administrators did not seen to know what was covered and what was not. Left hand did not know what the right hand was doing. Nursing staff was not very visible or very helpful. Please do not sent a loved one to this facility. We were told at hospital this facility had a 5 Star Rating, a joke.
broke hip
1
|
February 3, 2022
This facility was clean and food was good. But staff was very rude and smart a--. Everyone was lazy and always walked off to get someone else the job asked of them. My light stayed on for over at least an hour, even when there would be a nurse standing right outside my door. Laziness and prejudice is my main thing. The telephone operator snapped and was very rude. Someone came into my room after paging for help and she told me it was 2am--- go back to sleep. I would not recommend my dog go yo this place.
Kathy B, Smith 1234
5
|
August 18, 2021
I was a Resident at Pruitt Austell about three months ago. During my stay the staff was very attentive to my needs. My room was always clean and the housekeeper had a great attitude she always had time to talk to me. The food was great, I was able to choose my meals from a selective menu.
Edward1234
5
|
August 10, 2021
My mother was at Austell for three months during Covid 19 pandemic. My mother was very happy with her care during the time she was their. She voiced the staff was very nice and attentive. If she had to be placed at facility, Austell would be my first and only choice.
Mary Alice Carter
1
|
December 14, 2020
This facility has not allowed the patient the use of the patient phone. They hid the pat vents items from her that she need including her birthday items. They moved her walker where she cannot reach it. They let their patients sit in their own faces for hours. They have not provided the rehabilitation that is required so the patient can return home. They do not answer the phone or they pass the buck with no results.
What you can do with Caring
Medicare
Health
5.0
Overall
5.0
Quality
3.0
Staff
3.0
About PruittHealth – Austell in Austell, Georgia
PruittHealth – Austell is a Senior Living provider in Austell, Georgia that offers residents Nursing Homes services. Contact PruittHealth – Austell for more details on services and rates.
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