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Aegis Living Pleasant Hill

1660 Oak Park Boulevard, Pleasant Hill, CA 94523

(800) 558-0653 (Caring Family Advisor™)

4.14

(14 reviews)

Offers Assisted Living, Independent Living, and Memory Care

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Reviews of Aegis Living Pleasant Hill in Pleasant Hill, California

4.14

(14 reviews)

  • Facility

    4.4

  • Staff

    4.8

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Lia

5

April 30, 2022

I visited this facility

We went and toured Aegis Living Pleasant Hill. They had a good salesperson in the sense that they were prepared for a visit. They gave us a tour of the facility. Everything was carpeted. When the patient's family comes to visit, they had a dining room if they wanted to use it to have dinner with their family member there, and I thought that was very nice. They had like a little movie room, which was great. The big thing is that they had a nice garden. My dad is very outdoorsy, so I think that would make him feel at ease in seeing a bigger garden because all other places literally were like nothing. He thought it was very cheerful to some extent including the movie room. The downside of it is that you need like close to 20 grand to just get started with the facility. They showed us memory care and assisted living. It's all within just rooms of each other. It was not that huge of a place, but it wasn't that small. The person who showed us around was very patient. She brought in somebody who spoke Spanish, which I thought was very nice. I thought that was kind of smooth. It was good. They did a really, really good job. She did an awesome job. Everything was super clean. However, the elevator was under construction and my dad had to go up some stairs, which is not a big deal.

Virginia

3

January 5, 2022

I visited this facility

I liked Aegis Living Pleasant Hill. The staff was very nice there, but they gave me one price on the phone and when I was there when they wrote everything up, it ended being about double the amount and I just couldn't do that. They were over 12 grand above that I thought was ridiculous. I saw both assisted living and memory care. They were insistent that my sister-in-law did not need to be in the memory care unit. They thought she did quite fine, but I disagreed with them. They had outdoor spaces. We're going to put her up on the second floor in a unit by herself, and there's no way that she could be by herself. It doesn't work that way. The price for the assisted living was like double the amount of the memory care unit at the other place. God knows what it would have been for needing the memory care. It might have been three times as much. I didn't like how they started at one price and then you get down to the nitty-gritty of it, and it was something different. It's a lot of money every month that these places charge. They were great showing me around. The assisted living rooms had their little kitchenette area. There was a little refrigerator and a sink. They had a courtyard and an activity room. The dining area was more like a restaurant-style. They've got several tables in there and it looked like the food would come to the table for the client.

Provider Response

Thank you for taking the time to share your experience with Aegis Living Pleasant Hill and their team. They were happy to give you a tour and learn more about your family's needs. We are sorry that there was confusion between the initial estimate given and the follow up costs shared with you after receiving more information from the doctor and care assessment. We would be happy to continue with our conversations and be of help in any way. If you have additional feedback please feel free to reach out to me directly or you can connect again with Luis or Stephanie. Thank you, Bill Phelps VP Operations

Tim

5

August 14, 2021

I visited this facility

Aegis Living Pleasant Hill is a very clean facility. It's a good size and has a nice layout. The rooms are very nice too. They're like rooms in a home. The apartment that my mom is going to have is about 640 square feet, where most of the others are 500. Just from my walk-through, the dining area also looked nice. It's on the lower level, so it's easy for her to access, and the staff all seem very, very kind. There are movies, bingo, and they have a great garden out back. It's a really beautiful backyard setting. It's very clean, well-kept, inviting, and everybody there has been phenomenal. Outstanding staff.

Lori

4

April 10, 2020

I am a friend or relative of a current/past resident

My dad moved into Aegis Living Pleasant Hill. So far, it's been pretty good. The staff is very nice, the food is great, and he is in a small room, because he does not need a large room. There are a ton of activities, they have a daily schedule, but he's not participating in them. It's very cozy, small, and it felt like a big house that he's living in. It's more manageable, comfortable, the people that worked there have been there for a long time, and they're like a family. I feel like they're into their people, and they really care about their people.

Ann

4

April 17, 2018

I visited this facility

Aegis of Pleasant Hill was very clean and decorated with nice colors. They have a very nice dining room. The man in charge was very knowledgeable and caring with the people, and he had a nice presentation. They have all kinds of things going on to keep people involved. They don't like the residents to stay in their rooms, they like them to come out and get involved with other people. We were showed a sample room, which was also very nice.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Heidi885831

5

February 1, 2017

I visited this facility

Aegis of Pleasant Hill was a very lovely and intimate place because it was not big. Everything was very nice. The common areas were not large but were very nicely appointed. We were welcomed by the staff, who clearly knew their residents and calling them by name, which I think was important. They were lovely people. They were set up for lunch with table cloths on the dining tables, which I thought was really lovely. I saw the activity calendar, which had an adequate amount of activities for the residents. I liked the rooms the best; I thought they were really nice.

Provider Response

Thanks for the feedback, Heidi. We strive to provide excellent service to our customers at Aegis of Pleasant Hill. You really made our day today.

Mike735754

5

December 17, 2016

I visited this facility

Aegis of Pleasant Hill was a top-notch, clean, organzied, and well laid-out place. Mom liked the feeling of it because it was a lot smaller. There was a TV room, a dining hall, a garden, a beauty salon, an exercise room, and an activity room. I ate a good lunch there. The staff was impressive, very caring, and very thoughtful. They knew everybody's name and were very responsive.

Provider Response

Mike, thank you for taking the time to leave us feedback. We appreciate you visiting our community and hope we have the opportunity to meet with you and your Mom again soon. If you have any questions in the meantime please don't hesitate to contact us. Wishing you a great day until the next time we meet.

Samantha 05

4

September 30, 2016

I visited this facility

Aegis of Pleasant Hill was beautiful. The staff was great. They were super helpful and super nice. I walked in, and the woman had the time to see me without an appointment. She’s followed up many times and invited me to a couple of their concerts with my dad. They’ve also invited us to come for a meal. She took me to a woman’s room, and I got to see what it looked like, so that was nice. I did talk to a couple of residents. I asked them about the food, and they said it was great. I think it’s just going to be a little too expensive for us.

Provider Response

Samantha, Thank you for sharing your experience at Aegis of Pleasant Hill with us. We know Aubrey, Dee and the team at Pleasant Hill will help you find the best community for your family. Tom Laborde Chief Operating Officer

Dtflwr

3

November 21, 2015

I visited this facility

My mother is very happy here and gets wonderful care and attention. I would recommend it highly. But I wish I had known that in addition to the cost of care going up, the rent increases $200/month, every year. I expected the cost of care to rise, but did not expect such a large rent increase. I haven't heard of rent increasing that much anywhere and don't understand why it needs to.

Judie5

5

May 12, 2015

I am a friend or relative of a resident

My mother-in-law has been here in Aegis for almost three months. We like it very much, and we are very satisfied with it. The staff and the activities are excellent. Each one we have met is very caring, friendly, and thoughtful. The activities are varied, and there were quite a few to choose from like exercise class every day of the week. There was a lot of music programs, artworks, and crafts. She is living in a one-bedroom apartment that has a very comfortable size. It has a little kitchenette with a small refrigerator, microwave, and sink. The cost is high though, and I don't expect that to go down, but I would highly recommend to anyone that is looking for a community to look into it.

VerityFan

3

February 13, 2015

I am a friend or relative of resident

My father was a resident in the dementia unit until shortly before his death. There were many positives about his stay, but also some serious negatives. On the plus side, my father enjoyed the friendly, caring staff, the many activities, and the pleasant atmosphere. However, the dementia care left a lot to be desired. My father had a bad bed sore for over a week before the family was informed of the situation and he was offered medical care for it. At that point, he had to be hospitalized, and never returned to Aegis. There was inadequate supervision of dementia patients, and signs of their decline were not well observed, understood, or managed. Also, we had a problem with ongoing theft of his clothing, particularly from the laundry. Although we reported this to the management, no action was taken. In sum, I would recommend Aegis for those who are mentally alert and able to get around the facility without assistance. I would not recommend it for dementia care.

Laura26

4

January 30, 2014

I am a friend or relative of a resident

The people were sincere and nice and that is why we picked Aegis of Pleasant Hill for my father. For the most part the facility is clean, but I think they could keep the bathroom of my father a little cleaner. The food is okay and the staff are all very nice.

Denmarc

3

June 21, 2012

I am a friend or relative of a resident

They say they will engage your family member in activities, but nobody comes to the room unless they're delivering medication. We even had to call the manager's cell number, because when we used the service button (on a weekend) for some help in the room, nobody came. The manager got on the staff's case about it at the time, but how often does that happen? When we decided the assisted living area was insufficient for my father-in-law, and moved him to the memory unit, the quality of the food noticeably declined. They didn't seem to have enough staff to see my father-in-law to the bathroom during an exercise class. First, the teacher told my father-in-law he may not leave the clase, then he stopped the class to walk him to the toilet. Shouldn't he have called someone else to do that? I think the way to go is a small house set up as an elder foster care home. My mother-in-law calls them board & care. My father-in-law is moving to one of those this week. He should get much more individualized attention with just 4 elders to care for - and better food!

Carol K

5

July 27, 2011

I am a friend or relative of resident

Staff are very caring and answer any questions regarding my mother's care. Staff have provided family support during difficult transition period and provided education regarding her condition.

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Services and Amenities of Aegis Living Pleasant Hill in Pleasant Hill, California

Licenses

  • State Licenses: 75600289

About Aegis Living Pleasant Hill in Pleasant Hill, California

As the first Aegis community, we are proud to be the hallmark of elegant senior living. Aegis of Pleasant Hill provides our residents a warm, friendly home in a design of classic English influence. Friends and family gather in well appointed living rooms, share gardening projects in our raised flower beds or enjoy quiet reflection by our courtyard fountain. Where laughter and hugs are always the .faire of the day,' our residents become our extended families. We are privileged to share the memories of their rich pasts and their friendship today.

Our Assisted Living community has 53 private studio and one-bedroom apartments. In Life's Neighborhood, we have 26 private studios designed for seniors living with Alzheimer's or other forms of dementia.

Aegis of Pleasant Hill has easy access to the I-680 freeway, the main artery through the East Bay. We are conveniently located near John Muir/Mt. Diablo Medical Centers, Kaiser Hospital, public transportation, popular shopping malls and

Map of Aegis Living Pleasant Hill

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