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Reviews of Homewatch CareGivers Serving St. Louis, St. Charles and Jefferson Counties
Caring92323250 August 14, 2014
I am a friend or relative of a resident
It seems to be working really well with Homewatch Caregivers. The caregiver basically helps both my mom and dad. She does laundry, cooking, and cleaning, and she even mows the lawn. She doesn't have to, but she likes doing that. It's not the normal service, but she's just really incredible. So we've been very lucky. We used them when Dad had bypass surgery last fall, and we started using them again the last couple of months.
Mom isn't particularly thrilled about it because she still wants everything to be the same. But we tried and brought her around to realizing that Dad can't do it anymore. We've had 4 or 5 different people. Some of them are better than others. But this girl we have right now who comes Monday through Friday is just really great. I'd definitely recommend them.
onica February 23, 2014
I interviewed this provider
After a phone interview at which time we declined their offer to send someone to evaluate our loved ones they took it upon themselves to send someone anyway with no notice. Very unprofessional and disappointing
Sherri5 January 18, 2014
I am a current client of this provider
Homewatch CareGivers is a caregiver assistance program funded by grants. It is completely non-profit geared towards assisting the caregivers with their responsibility and in its source of resources. It's president and owner's name is Mike. He is a pleasure to work with. They are very responsive. I call them about a week before and tell them my grandfather is going to be discharged within three to five days and it turn out to be three days and they have somebody waiting for us. They have fast turnaround time. They work hard to find you somebody that fits well with the family. They are very professional and they are very reasonable. They are very affordable for somebody when you are looking for that kind of care and you want to keep somebody home. They really try hard to give everything that we need, and they are very flexible and easy to work with. They can provide everything from companion care to personal care. But it is not skilled medical care that you will get from the hospital. They make is easy and a good experience for the family.They actually move in with the clients a lot of times so that people remain home on their own. They can make meals and do housekeeping. As my grandfather lives with it, it is a little different. They live with us and they cook for the family. But they don't do housecleaning for the me. This gives me and my family the freedom to live normal lives and come and go as we please without basically getting babysitter for my grandfather all the time.They provide caregivers for my grandfather 24/7 that come in rotating shifts. They also have hourly caregiving options. They provide 24 hours supervision, mobile assistance, assistance with the medication and support to make sure that he doesnêt fall and they are with him when he's moving around. They provide re-direction when he gets confused. They get up with him at night if he has to go to the bathroom. They help him with the shower and dressing. I am very satisfied with them. They have after hour phone numbers you can call and they will get back to you right away.
Cathy17 March 22, 2013
I am a past client of this provider
Before I had to bring my mom to Texas with me, I got the services of Homewatch Caregivers for about 5 weeks. The owner was receptive and he was available everytime I needed to talk to him. I didn't like the first caregiver for my mother. She ignored my mother. All day she just watched television and talked on the telephone. The second caregiver was better. She was very caring and loving to my mother. She still communicates to ask about my mom up until now.
From Homewatch CareGivers Serving St. Louis, St. Charles and Jefferson Counties
Providing premier in home care services with our professionally trained caregivers backed by over 30 years of in-field experience, Homewatch CareGivers is recognized as a home care leader worldwide. Our focus is on customized care for individuals of all ages that preserves dignity, protects independence and provides peace of mind for the family.
Our senior care services in St. Louis, St. Charles and Jefferson Counties include:
- personal care (bathing, grooming, dressing, transfers, etc.)
- rehab care
- transportation services
- dementia care
- companion care
- errands and homemaking
- hospice support
- medication reminders
- hospital discharge assistance
- respite care
- automatic medication dispensers and other technologies to complement care
- client care coordination to address holistic care needs
Our full range of companion care and personal home care services keeps our clients safe at home, where they want to be. Quality home care lies in delivering what our clients want as much as providing what they need. Sometimes it's the little things that make the biggest difference. We believe in putting the client in the driver's seat, enabling them to maintain a personal lifestyle they choose, within a schedule they prefer, to enhance quality of life.
We know that educated caregivers bring pride and confidence to the tender job of caring. Homewatch CareGivers University is a professionally developed caregiver training platform designed to train our caregiver employees, family members providing care, and even the greater caregiver community with thousands of hours of up-to-date training courses.
Our best practices ensure we are matching our clients with the highest quality caregivers. Our hiring standards meet or exceed the most stringent state requirements. Announced and unannounced quality assurance visits by professionals are just part of our ongoing efforts to identify training opportunities so that caregivers skills continually improve.
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