Synergy HomeCare | Schaumburg, IL

37 reviews

(800) 311-0604

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Reviews of Synergy HomeCare | Schaumburg, IL

based on 37 Reviews
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Miss B April 17, 2017

I am a past client of this provider

The caregiver kept my father safe and took care a lot of things around the house.

Evelyn870074 March 31, 2017

I am a current client of this provider

I have received excellent care. The caregivers have been very knowledgeable and very caring.

Pat678535 March 29, 2017

I am a current client of this provider

The ladies have been very great in providing my husband with interesting talk and care.

Anonymous827586 March 17, 2017

I am a current client of this provider

Service was great. The girls that helped my wife were kind and professional. They always arrived on time and never left before my wife was in bed for the night.

Lori G March 14, 2017

I am a current client of this provider

SYNERGY HomeCare has made my life a lot easier.

VA_NYC March 07, 2017

I am a current client of this provider

As a family, we are VERY happy with Synergy! The owner Paul met personally with me and my mom to discuss our needs, and also made a followup visit. The staff is also very communicative. There are a lot of agencies to choose from, and we decided on Synergy because they were the most flexible and cost-effective agency in terms of working with us when we needed care only 2 hours a day. They also let us meet with the caregivers first, and are very communicative with both my mom and me if the caregivers are delayed (rare) or need to be replaced. I can rest easy knowing they will take care of my mom if something happens (all of her kids live very far away). We are exceedingly happy with our caregivers. who are all long term residents of the area, cheerful, and capable of handling tasks other than patient care, such as day to day tasks my mother needs done. The most important thing (other than a great caregiver of course) when caregiving from a distance is knowing that the agency will handle problems if they come up and not abandon yo or be hard to reach--in this case Synergy has been stellar. Highly recommend this agency!
Provider Response
Thank you Victoria for your review. The Caregivers bring conversation and assistance allowing mom to maintain her lifestyle and independence. We will stay close to her Care Plan and will be in touch if there is any need for updates or modifications. Your review is again appreciated. We are always pleased to receive feedback and like the word to get out that our Caregivers do a fantastic job day in and day out. Enjoy the blizzard in NYC today! Paul

Ruth T February 28, 2017

I am a current client of this provider

We have a great caregiver right now from Synergy.

Gene G February 23, 2017

I am a past client of this provider

Synergy Home Care provided home care for my Mother. Jean the staff at Synergy were terrific and caring in dealing with my Mom and handling her care and all the issues she deals with. She has had to move into a skilled nursing facility now. Thank you Synergy
Provider Response
Thank you very much Gene. We hope your mom begins to feel better very soon and we are glad that Jeannie could be there for her for comfort and companionship. Many thanks, Paul

Paul M February 13, 2017

I am a current client of this provider

The services provide my father with mobility and also help with food and cleaning.

Scott P February 07, 2017

I am a past client of this provider

Having SYNERGY allowed my father to get out of bed and dressed in the morning. They also helped with personal hygiene.

Jean and Helen Haworth January 02, 2017

I am a current client of this provider

The caregiver services are very friendly and excellent services. They clean her up very good. They are very helpful with laundry to the dryer and dirty stuff to the washer. Also, very helpful with garbage and taking her to the bathroom, and good advice.
Provider Response
Jean, We are so pleased that we can be there for you on a daily basis. We will continue to assist Helen and will make sure that you are both kept safe and sound. Many thanks for your review. Jeannie and Maurine both love working with you! -Paul

Ruth Cullian December 29, 2016

I am a past client of this provider

Synergy has provided me with great caregivers. I am very pleased with my main caregivers as they treat me as if I was their mother. They always smile and as loving.
Provider Response
Thank you Ruth - we enjoy working with you very very much and are pleased you are feeling so much better these days! Paul

Annette Swoger December 28, 2016

I am a current client of this provider

The two caretakers provided by Synergy HomeCare for my husband gave excellent care to him. They came on time, provided all agreed services and gave him the assurance and trust required to provide the necessary care. I would highly recommend this service.
Provider Response
Annette it was a please to meet you and I'm so pleased you were able to attend the wedding. Our Caregivers so enjoyed your husband too! Paul

Eplantz December 23, 2016

I am a past client of this provider

The provided service was friendly and cost appreciative. I am happy I found them and will use them again in the future.
Provider Response
Thank you Gene. It has been a pleasure meeting you and we will be there for you as needed in the future. I appreciate that you first came to our office to meet with us and "check us out". It was a great discussion and we were all on the same page with providing your transportation needs. Hang in there and stay strong!

Donald533003 December 20, 2016

I am a current client of this provider

Very good, knowledgeable staff and ready to accomplish any tasks or situation given.
Provider Response
Thanks Don. Our team is fully dedicated to your Care and we are honored to be working with you daily. Appreciate your review very much and will continue to live up to your expectations fully. Many thanks, Paul

Diane478238 December 15, 2016

I am a past client of this provider

I was impressed with Synergy Homecare from the start. Everyone including the owners, the scheduler and the caregivers were very friendly and professional. Their excellent communication and customer service set them apart from other agencies.
Provider Response
Thank you very much Diane - we so enjoyed working with your family. Your dad entertained our Caregivers with his beautiful singing and very pleasant demeanor. Mom is a wonderful woman and we hope you all have a very pleasant Holiday Season. Paul and Team

Anonymous802560 December 10, 2016

I am a current client of this provider

We have received superb service from Synergy Homecare in Schaumburg Illinois. The owners and staff are extremely helpful and work hard to provide whatever services we need, even on short notice. Our current caregiver, Leslie is like family to us. She is hard working, multi-talented, willing to help us in any way she can, and she a wonderful personality. I can see my wife’s face brighten up every time Leslie arrives. We highly recommend Synergy Homecare of Schaumburg to anyone in need of care.
Provider Response
We are so pleased the Leslie is available to be there for your family. She is an amazing Caregiver and loves being of assistance. Thank you for taking the time to review our business and I will let Leslie know of your kind words:) Paul

Anna Marie December 08, 2016

I am a past client of this provider

Synergy took care of my cousin. They gave him excellent care until his passing. I would highly recommend them. Wonderful staff!
Provider Response
Thank you Anna Marie for introducing us to your cousin. We were honored to be a part of the Care Team in his final months. Your endorsement of our services to your family and the Care community is very much appreciated. Glad we could be there in his time of need. Regards, Paul Fisher

Anonymous002277 November 29, 2016

I am a current client of this provider

We have received superb service from Synergy Homecare in Schaumburg, IL. The owners and staff are extremely helpful and work hard to provide whatever services we need, even on short notice. Our current caregiver, Leslie, is like family to us. She is hardworking, multi-talented, willing to help us in any way she can, and has wonderful personality. I can see my wife's face brighten up every time Leslie arrives. We highly recommend Synergy Homecare of Schaumburg to anyone in need of care.

Donald377883 November 22, 2016

I am a current client of this provider

Very good, knowledgeable staff, and ready to accomplish any task or situation given.
Provider Response
Thank you for your review Don we truly appreciate your taking the time. We will be available for you as needed and are hoping to see you up and "running" again soon. Our Caregivrs all enjoy working with you as I'm certain you are aware. Many thanks! Paul

Lori Fulk October 28, 2016

I am a current client of this provider

My family loves Synergy! They have helped us through a very difficult decision for my dad regarding the level of care he needs. The flexibility of scheduling caregivers and meeting his unclear care needs were essential to us. Synergy met those needs and adjusted the schedule to give him the independence he feared he was losing. Currently my dad has a team of caregivers who are kind, thoughtful, mindful and even do light cleaning! I'm so grateful we found Synergy HomeCare.
Provider Response
Thank you Lori. We so appreciate the opportunity to help your dad stay safe and age in place. Its great that he can still be productive at the office and maintain a great deal of independence. We are happy to provide the safety he needs and be there for him around the house. Many thanks for taking the time to share your thoughts! Paul Fisher

Thea H. October 26, 2016

I am a past client of this provider

Best home care experience we have had while dealing for 10 years with in home health agencies for various family members. Could not be more pleased with the abilities of both Paul for providing last minute people for overnights with my Aunt and with Vanessa for her fantastic bedside manner, her ability to handle an emergency situation with grace and intelligence. We have used many different agencies over the years and this one is by far the BEST!!! I highly recommend them.
Provider Response
Thank you Thea for your confidence and for bringing us in to work with your Aunt. There were many changes along the way with schedules and times and I am glad we were able to accommodate and be of service. We work hard to take away the worry and uncertainty and I feel our team really was there 100%. All the best to you and your lovely Aunt S.! Paul

Daddie two fattie October 06, 2016

I am a past client of this provider

All I can say is , WOW ! Synergy was there in our darkest hour of need . Extremely professional and extremely dedicated . Paul and his team of experts really know how to take care all the details in care . Thank you for your wonderful services you and your team have provided . Again thanks !

Kelly R July 07, 2016

I interviewed this provider

I was looking through several websites to find a caregiver for my mom and dad. They needed somebody more for companion care but who also had the ability and willingness to sometimes just get my mom out of the house, help with the laundry which is down in the basement, get her to the grocery store, etc. Fortunately, my mom's doctor recommended Synergy and it's been a great experience. Paul and his wife Shelley were incredibly responsive to my inquiry, set up a home meeting with my family to make sure we were comfortable with their practice and also brought one of his caregivers to help my mom and dad feel at ease since they really "didn't need help". Needless to say, once Maurine engaged with my mom and dad, they have found that they do in fact need help and Maurine always leaves them a meal ready to go when she leaves, taking a burden off of my sisters and me. I highly recommend Synergy and Maurine and am so glad I was referred to them.
Provider Response
Thank you, Kelly for your kind words. We are so pleased to be of service to your parents and are happy we could pair them with Maurine. We all enjoy speaking with your dad when he calls and I know Maurine loves working with your mom! Glad to be able to help them out.

J-&-PJHWEX May 17, 2016

I am a past client of this provider

Maurine worked with us for many months during the end of last year and the beginning of this year. During this time, she took care of my 91 year old mother who has advanced dementia. The minute Maurine walked in, she clicked right away with Mom. She stayed with her during all of her time at the house finding inventive ways to keep her busy and exercise her . They played games and did coloring and puzzles. She also fed her and assisted her with dressing and washroom issues. My mom was always sad to see her leave for the day but had a big smile when she returned the next day. We were forced to move my mom into a more controlled environment as it was too much for us... Maurine was there until the day we moved her and even went with us to her new home to help with the transition. In summary, I would highly recommend Maurine for any kind of this type of work and if the occasion ever arises that we might bring Mom home we will be on the phone with her first thing to see if she is available to come back.nice

winter ranch May 12, 2016

I am a current client of this provider

Synergy Home Care does an excellent job of working with clients and their families in tailoring service to meet client needs. All caregivers are friendly, polite, kind and prompt in providing expected services. Management is very willing to work with client issues and discuss and implement required adjustments in a prompt, professional manner.

Melanie R. March 30, 2016

I am a current client of this provider

We interviewed three agencies to provide in-home care for our elderly uncle. Synergy was clearly our top choice. They listened carefully to assess our needs and tailored services accordingly. The caregiver they selected was a perfect match for my uncle. The team at Synergy communicated with us seamlessly and consistently exceeded our expectations.
Provider Response

Melanie thank you for the kind words. It has been a great pleasure working with you and serving your uncle.

luckyc46206 January 28, 2016

I am a current client of this provider

Synergy has been a wonderful experience and truly a compassionate and dedicated professional provider. The attention to client/family satisfaction and focus on patient health & overall well being has been a priority from the beginning and a continued practice among all the care givers on their staff. The reliable support has absolutely set them apart from any other type of care you could ask for when considering hiring professional help for a loved one. Paul & his staff have really gone above and beyond just providing basic home health care and have exceeded our expectations when providing assistance in times of patient emergencies. I would highly recommend them to anyone who is currently seeking trustworthy & compassionate care for a family member. Personal thanks to Paul & his staff!

123jordan October 03, 2015

I am a current client of this provider

The caregiver from Synergy did a fantastic job taking my mother to her grandson's wedding. The cv was responsible for bathing, dressing, fixing mom's hair & make-up, driving to & from the event, keeping mom calm during the wedding ceremony, socializing, and helping mom with dinner. Th cg exceeded our expectations. Prior to the date there was a meeting held with synergy representatives to evaluate mom & discuss the expectations for the event. The reps were very professional & went over all the details with us to establish clear goals which were all met. After the meeting, more questions from us arose which were all promptly answered. We highly recommend Synergy Home Care.

Joe min August 11, 2015

I am a current client of this provider

They are responsive, compassionate, and very sensitive to our needs. They make caring for your relative easy. I would highly recommend them to anyone looking for care giving assistance.
Provider Response

Joe, Your family has been very welcoming and we have appreciated the opportunity to work with you and your brother. Thank you for your ringing endorsement.

-Frank1 August 11, 2015

I am a current client of this provider

We've been very satisfied with Synergy. The caregivers they sent are outstanding. We initially had a problem with scheduling but it was resolved right away.
Provider Response

Thank you Frank for your kind words. It is a pleasure working with you.

Madalina July 21, 2015

I am a current client of this provider

My family is extremely grateful for all of the help that the Synergy in-home caregiver has been able to provide. The company is professional and effective. The caregiver is reliable, kind, and hard working. We are so glad that we were able to find the help we needed from them!

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From Synergy HomeCare

Our basic life needs and desires do not change significantly as we age. We want choices, we want to maintain our independence, and we want a say in our daily decisions. As we age, we come to cherish these basic needs although we may need assistance at times. Dignity, respect, companionship, and enjoyment are as important as balanced nutrition, cleanliness, personal hygiene, privacy, comfort, and safety to leading a healthy and productive life.

Our number one goal at SYNERGY HomeCare is to introduce the perfect caregiver to your loved one while delivering on the promise of a safe environment. With safety comes reassurance and peace of mind for the senior and their family. Every senior has unique wants and needs and deserves to be listened to and understood. Thorough interviews are conducted in the convenience of your own home. We strive to fully satisfy and care for your loved ones.

Features of Synergy HomeCare

Languages

  • French
  • Spanish
  • Tagalog

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Nfection Control; Hazard Communication; Caregiving Techniques; Handling Behaviors And Frustrations.

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Electronic Fund Transfers

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: State License

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