Right at Home Palm Springs and Desert Cities

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Reviews of Right at Home Palm Springs and Desert Cities


based on 23 Reviews

YouFoundTheRightCaregiver March 02, 2017

Other

March 1, 2017 RE: Right at Home of the Desert This past January I received an urgent call to help a dear aging friend who lives in Rancho Mirage. My friend had recently undergone kidney surgery, is a diabetic now on insulin, new on needing to use oxygen, and, now urgently, he needed a daily caregiver to assist him in his home. His life had suddenly changed from being totally independent to needing a lot of home care. My friend needed help with his medications, diet, meal prep, trips to doctor appointments, grocery shopping, help with some light housekeeping at his home, and finally, some caring companionship. After a very frustrating search and numerous phone calls for a reputable agency in the Rancho Mirage area via the Internet, I was referred to Dan & Elaine F., owners of Right at Home of the Desert by a close friend who also lives in Rancho Mirage. Right at Home is unique to all the other agencies I had talked to in that they don’t just act as a commissioned intermediary with a potential caregiver, Dan & Elaine F. and their company Right at Home actually hire, train and employ all of their own caregivers. They have an office in Rancho Mirage, a professional staff, and can match you with a caregiver for a few hours per day or for full time 24/7 care. They are fully licensed and truly care about their clients and employees. It was a pleasure dealing with Dan and Elaine, they were personally available and are very experienced and connected with all the services available to help an elderly person in the desert area. Right at Home came to my dear friend’s rescue within a few days of my initial call to them. They personally made a home visit to get to know my friend, assess all of his needs, and they placed one of their caregivers with him, all within two days!!! Right at Home coordinated a dietitian to help plan a nutritious meal plan that met my friends new dietary restrictions. The caretaker they placed with him was very kind, caring and professional. And, Right at Home assured me that if the match with this caregiver was not a good match for any reason, they were a phone call away to accommodate the situation with a new caregiver. We want to thank Dan and Elaine F. for going beyond the call of duty by truly caring and providing help to our dear friend like it was one of their own family members. If you want someone you can trust with a loved one in their Golden years, Right at Home of the Desert – owners Dan & Elaine F. and their staff of 60 full time caregiver employees is is the Agency to call! Good-luck!! Can not say enough good things about the them and their company.


Kahuna1 January 02, 2017

I am a current client of this provider

At the most difficult time of our lives, Dan, Elaine and the entire Right at Home team were simply outstanding. On the business relations side my family and I found them to be efficient and effective, and on the care side they were incredibly human with my parents which is a gift I can never re-pay. The Right at Home team became a real extension of our family through the death of my dad. As we usher my Mom in to this new chapter of her life Right at Home will be right there with us to make it all just a little bit easier.


MRoyer December 22, 2016

I am a current client of this provider

My sister and I walked into the Right at Home of the Desert office, unannounced and overwhelmed with emotion and confusion regarding the sudden needs of our mother. There we met Dan and Elaine Fox, who despite busy schedules, immediately sat down with us and listened patiently, with understanding and compassion, to our needs and concerns. Our mother, who had been living in an assisted living community, took a fall that turned her life and ours upside down. She was suddenly completely incapacitated physically, requiring complete care. This was combined with declining cognitive function that made it impossible for her to advocate for herself. We found ourselves having to navigate a confusing medical system, an assisted living community that offered a care plan that was not actually met, and a move to a new smaller care home. During this process, Dan and Elaine and the Right at Home staff took our hands and walked right along with us on this difficult journey. We have used their care-giving services around the clock, part-day, and part-time. In every aspect we have been pleased with their commitment to service, appropriate standards of care, their flexibility, and their thoughtful and immediate responses to us. There are many things that I appreciate about Dan and Elaine, the owners. First, was the attention they gave to my sister and myself and the knowledge they shared. Second, is the fact that they hire care-giving staff only after a complete background check. Third, the care-giving staff is well trained. We appreciate the fact that Dan, Elaine, and Toni, the care-givng manager, made visits to see my mother and to view the facility, to be certain that they could provide a good care-giver match for my mother, as well as to be certain that the facility was an appropriate site for their caregivers. There is so much positive to share regarding the caregivers my mother has had. They are well trained. They are punctual. They have been observant and have kept careful records of their observations, and the details that happen each day. They have been attentive to our mother's physical and psychological needs, demonstrating understanding of the challenges that aging pose. They have enjoyed TV shows and laughed with my mom, they have taken her for walks, they have had to be patient when her mood is rude and angry, and they have soothed her many a night, Right at Home of the Desert has been a gift to us and we are grateful for their continuing assistance.


Cocosmother December 15, 2016

I am a past client of this provider

It is my pleasure to highly recommend Right at Home and their professional caregivers and staff. We needed caregivers quickly and RAH answered our call on a Sunday and by Monday we were able to take my mother home and the caregiver was waiting for us. They continued services for 2 months and we were lucky to have a team of loving people who genuinely cared for our mothers welfare and comfort. We have had previous experiences with other services without a positive outcome so we were grateful for RAH.


CZG August 28, 2016

I am a current client of this provider

Right at Home's Fabulous Caregivers have been providing daily, wonderful care for my Parents for over 4 months now, and my Parents are thriving under their assistance. We all have such a feeling of trust, confidence and security in their able hands. I am especially commending Stella for her energy, enthusiasm, professionalism and comfort she provides my Parents, anticipating their exacting expectations and fulfilling their different needs, all with amazing grace and patience. I never have a worry when I know Stella is with them. They adore and respect her, for very good reason. I thank Elaine and Dan at Right at Home for all they do in managing everything and building such a remarkable Team. They certainly fulfill their mission of "improving the lives of those they serve."


Michonr July 06, 2016

I am a past client of this provider

I will attempt to do justice to my utter appreciation for the compassionate care and support that Elaine and Dan provided through Right at Home. Both as care providers and as administrators, they provided my mother and I a level of informed, quality and invested service that mitigated so much of the stress. My mother experience sudden onset MCI - a hugely, stunning shock to me since I live thousands of miles away from her and had no prior indication just a few months earlier on a visit. Upon discovering this condition when I flew out to assess the situation with my mother, I became deeply aware of how little I knew and how seemingly isolated I was as a result in having to suddenly provide care and assistance for my mother. And that I was shortly going to have to depart for a period before I could return to provide targeted support and assistance while addressing all her medical and livelihood issues. It was a deeply traumatizing and consequently surreal time. In that context I was referred to Elaine and Dan at Right at Home of Palm Desert. Oh my gosh! They came over immediately to meet with my mother and I. They were informative, insightful, obviously caring, very much aware of all the variables at play, and a tremendously calming, soothing and quietly assuring presence for me. All that I hoped for subsequent to that initial meeting was realized through their genuine and expert caring for my mother while I was away (which occurred a couple of separate spans of time). At times their guidance and attention even surpassed my expectations. They're genuine. They're compassionate. They're expert in what they do from both the service delivery and the administrative sides. And you would be foolish to seek out any other provider. This is in no way to disrespect the other quality providers that may be out there. However, once you've got a known quantity, quality and a manifest humanity, why would you trust anyone else with such a profound responsibility? I can never thank you adequately, Elaine and Dan. You are. The Best.


Kathy Dukes March 19, 2016

I am a past client of this provider

I cannot express how Thankful I am to Right at Home. My only regret is I didn't know about them sooner. Right at Home took care of my cousin in her final stages of Alzheimer's. Elaine & Dan were there daily to ck in, The care takers were the best and. nicest girls. So knowledgeable. We had another care giver company and there was no comparison in care between them and RAH. . Right at home is a 10 in my book. If you are on the fence Don't even hesitate RAH is the Best Care give place ever. And Elaine and Dan are such support when you are going through a really rough time in your life. Thank You so much Elaine and Dan for taking such good care of my cousin. Much Love sent,


Ken Bob February 22, 2016

I am a past client of this provider

My husband was in his final stages of hospice when we contacted Right at Home for some immediate assistance. They had someone to our home with hours and for the next four nights that he was alive. While it was a different person each evening, the staff was exceptionally well trained and carrying. We could not be more pleased. THANK YOU!


A. Rygus January 21, 2016

I am a past client of this provider

We are very glad we selected “Right at Home” from the many agencies in the area. Their team is very professional, highly skilled, kind and compassionate. Dan and Elaine were very responsive when our need arose. Within 24 hours, we were organized for our 90 year old family member to return home. Her readjustment from hospital to home went very smoothly. Sadly our aunt passed much more quickly than we had anticipated. With the help of Right at Home we were able to fulfill her wish to die at home. They coordinated well with home hospice. They were wonderfully supportive to all of us, patient and family. I cannot say enough good things about the excellent care and service we received from our very first telephone call to the end, all in a short and intense period. I would highly recommend Right at Home.


Barbara112880150 October 19, 2015

I am a current client of this provider

We have caregivers three times a week, three hours a day from Right at Home. It’s very good so far and we’re satisfied. They come on time, they’re on top of it. We have two different caregivers. The staff so far is so good. Pricing is good except that I’m paying for an extra hour that I really don’t need. I just need two hours. They will do light housekeeping, hygiene and all I need is for my husband to get cleaned up and ready for the day.


careamber September 25, 2015

I am a past client of this provider

Right at home did a great job getting my father in law back on his feet. The in home care providers were friendly, able, and trust worthy. Highly recommend.


Elainemom July 02, 2015

I interviewed this provider

Right At Home Care has wonderful, compassionate, caring care givers. Their company guided us through dementia with our mother. Not knowing what to expect in the care for our mom, they were kind enough to help us get the items for comfort, medical doctor visits set up, references of people we would need to help get paper work completed and provided us with outstanding loving care givers. If one didn't match to our moms likes, they were happy to find one that would. Being we lived hundreds of miles away, they jumped right in to make our mom comfortable as if she was their own. We didn't have any complaints that were serious because if something came up they were right there even in the middle of the night when an emergency came up. We never could have done this without Right At Home Care. They enlightened us numerous times and prepared us for the journey that lasted a couple years. Those years went by really fast and I thank God for having them there for our mom and us! Id recommend this company to anyone looking for kind, compassionate people. Thank You RAHC!


Erik Paulson June 25, 2015

I am a current client of this provider

The care my father has gotten from Right at Home has been dependable and caring at all times. I recommend them without reservation!!! Everyone has been pleasant and capable, and of invaluable help during difficult times! Thank you very much!


Terryhughes June 25, 2015

I am a past client of this provider

There aren't adequate words to express what a lifesaver Elaine, Robin, and various caregivers have been to our family. I live 1,900 miles away from my mother. The last six months have been rough. My mom was hospitalized several times, and I tried to get there each time. She really wanted to stay in her home so we employed the services of Right at Home. It got to where I couldn't get there each time. Elaine counseled me over the phone and was a support to both my mother and me. She sat with my mom in the hospital and reported to me continually to let me know what was going on. She would go by and check on her when she got home from the hospital on days when a caregiver wasn't there. When it got to be too much and we knew a change was going to have to be made Elaine helped to convince Mom she needed to go home with me to live. Right at Home isn't just a business. It is a compassionate group of people that I could trust with my precious mother. That speaks volumes. They go above and beyond. I felt immediately secure with them. They are different, as we tried a different agency for one day before we found them. I am so excited that my Mom is going to be with her children, grandchildren, and great grandchildren. We are setting out on a new adventure that I don't believe would have been possible without the services of Right at Home. I will forever be indebted to them and am so thankful they have been a fabulous part of our lives.


Lsarff May 27, 2015

I am a past client of this provider

Right at Home came into our lives quite suddenly when mom was hospitalized and dad, with dementia, needed in home assistance. From the start, Dan provided compassionate, personalized care for our family. We first met Dan in the hospital since mom was too sick to be home and arrangements needed to be made for Dad. Dan provided suggestions and personal experiences that helped us during this very emotional time. We met Elaine shortly thereafter and developed not just a great working relationship, but a personal bond with our family. Both Dan and Elaine are fantastic people. The service they provide is unmatched in my experience as a registered nurse. Their staff are kind, compassionate, friendly, empathetic and professional. I would highly recommend Right at Home.


Sward2020 May 13, 2015

I am a past client of this provider

We give tremendous credit to the hard work of the remarkable staff at Right at Home that my mother has rallied so successfully and is no longer on hospice. Through the hard work and dedication of their staff and my mother's own "grit", we have been able to get her off hospice and back onto her health Insurance plan. We have grown extremely fond of the Right at Home caregivers who have worked so diligently on behalf of my mother and we give them full credit for her recovery. They have each brought something very special to the care of my mother and we have been impressed by their professionalism and the care they have provided. Dan and Elaine, the owners, came to our home the same day I called them about our situation and conferenced with me in person regarding the care that was needed. They were “hands on” throughout my mother’s care and were available whenever I had a question or concern. I have been so impressed with everybody I've met with Right at Home and they will be my first recommendation to anybody looking for home caregiver service. I can't think of a single thing I would recommend for improvement. Even Robin, whom I have never met but who has conferenced with me on the phone whenever I needed support, has made us feel like highly valued customers and has provided valuable information when we needed it.


Carole3 March 04, 2013

I am a current client of this provider

Right At Home Senior Care is a very good company to work with. The caregivers are bonded and insured. They provide excellent care to my in-laws. They are kind, they're courteous, and they're considerate. My father-in-law is in his final stage of kidney disease and he's on dialysis three times a week. He'd be 90 in March and has also early stage of dementia. They were very careful in orchestrating the right person to come in and be the caregiver for my in-laws. We're very satisfied with their service. We've been working with them since September.


Harried Son October 12, 2012

I am a current client of this provider

Dan and Elaine were great! They have been providing care for my mom for the last few weeks, since she has hip replcement surgery. They came to Mom's hospital room to meet with us, and had a caregiver for us when she discharged the next day. I am so grateful that my Mom has the care she needs, as I live too far away to provide it myslef.

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From Right at Home Palm Springs and Desert Cities


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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