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Reviews of Brook Health Care, LLC
JoAnnR August 17, 2016
I am a past client of this provider
BHC took care of my mother, who suffered from dementia as well as other physical issues. They were wonderful! Every person who was involved in her care was kind, loving, thoughtful... not only of her but of us as her family. Her end days were difficult, but the Brook Health Care assistants were very helpful and thoughtful. We greatly appreciated them and would recommend them in a heartbeat!
Disappointedwiththem February 09, 2015
I am a current client of this provider
When initially oriented by Linda, the owner, I was told that: She would never show up -unannounced -An issue would be addressed with warnings -they would continue to provide services until another provider could take over
They've showed up unannounced Asked me to provide money for a trip to my dr. When that's suppose to be included. And here I sit Monday morning and they've not shown up or called. I haven't had a bath since last week, my husband is working out of town. Terribly disappointed in their lack of common courtesy.
From Brook Health Care, LLC
An in home assessment is completed at the clients convenience to identify their needs and desires. Keeping people in home safely and comfortably is our goal. If the client wishes, family can be kept involved in the process.
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