Merrill Gardens at Willow Glen
1420 Curci Drive, San Jose, CA 95126
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$5,960
Reviews of Merrill Gardens at Willow Glen in San Jose, California
Chris
5
|
October 2, 2021
We went with Merrill Gardens at Willow Glen for my mom. So far, they have been great. They've been very accommodating. It was more my mom and what she liked, and she was quite happy with it, like the aesthetics, the cleanliness, the friendly demeanor of the people that live there, as well as the nursing staff. They've been able to accommodate all of her needs. The room is lovely. Food is OK. I wouldn't say it's something to write home about, but it's fine. My mom's happy, which is the reason why we're there now. The dining area is very clean. There's an appropriate amount of wait staff. They're very friendly. There's a quick turnaround concerning ordering versus actually having a plate in front of you. The food was fine. It's not a five-star gourmet restaurant, but it's certainly not a sidewalk vendor kind of thing. It's good food and it's healthy. Right now, I see the value for money as being appropriate and good.
Bill
5
|
October 2, 2020
We have chosen Merrill Gardens at Willow Glen. I've visited several times, and I'm familiar with it. It looks comfortable. It was a very good visit, the place was clean, it seemed to be well run, and it looked like a pleasant place to be. The staff was fine, pleasant, and gracious. The apartments were standard, clean, and had sufficient room for a single person. I was pleased with the effort they put into planning and maintenance.
leslieau
3
|
May 29, 2018
My mother was a resident at merrill gardens in san jose for years. She has made a lot of precious friends through the years that she holds dear to her heart. The facility it self is very nice and home like. The food could always be better. The staff could use some training but there are a few that show they are there because they truly care. The activities are great, the activity director is amazing. My mother really loved her so much. She was always there for my mother. When my mother needed something she was there for a hug, a talk, a joke whatever it may be she made my mother feel loved and not only her but with all other residents. I couldn't thank her enough. Now, the only downfall was with one staff member. She was the business office manager. Oh my what could I say. Rude, insensitive, no manners, unfriendly if you look her up in the dictionary it would say no customer service whatsoever and that is just putting it lightly. I don't understand how someone with this type of attitude and behavior could possibly work with seniors. Other than that it's a really nice place to live.
Celia
4
|
July 17, 2017
Merrill Gardens at Willow Glen is too expensive. It's a little bit of a hotel feeling for me. The premises and activities are wonderful. It's very nice, but it didn't call my attention in the sense of a home-like feeling. All the rooms have access to a balcony which is wonderful. It's a new facility. The menu is very sophisticated, and their chocies are very interesting.
gav01
2
|
May 4, 2017
My friend's parents used to live at Merrill gardens. I would go visit them and I loved the staff. The staff made the environment feel very much like a home should feel. However since the change of management, it's not the same. Residents don't seem quiet as happy. It also seem as the new marketer just accepts any resident into the building that may need more help. Its sad how Merrill gardens is now. In need of some new management.
clots56
3
|
April 19, 2017
I visited this facility a few weeks ago. My first impression wasn't at that great, when I walked in the receptionist was on a personal cell phone. Someone else walked around the corner and was very pleasant and greeted me. But, I just couldn't get past the first impression of that woman on a cell phone. She did greet me afterwards a very tall pretty woman also I could see the tattoos on her arm. That was not very inviting. I was givin a tour. The building is very nice and other employees were very nice. They have a lot of Activities for everyone and the residents seem to be happy. I spoke with the person who is in charge of the activities and she was very pleasant and knowledgeable about all the residents likes and dislikes which is very important to me. The dining room was big with a nice menu. Overall it was a nice place.
Provider Response
Jenny631507
3
|
March 29, 2017
Merrill Gardens at Willow Glen was OK. The apartments themselves were nice and big, they were spacious, and I liked it a lot. I did not like at all the common area. It wasn’t roomy, and it was old and very depressing looking; it wasn’t fresh. The staff was very welcoming.
Provider Response
Janet524176
4
|
February 11, 2017
My mom has decided to stay in Merrill Gardens at Willow Glen. It is very nice, clean, modern, and well maintained. The staff is very professional, very caring, and very responsive. They need to improve their meals and offer more options for people who have a low-fat diet restriction.
Provider Response
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Services and Amenities of Merrill Gardens at Willow Glen in San Jose, California
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do not offer companion suites
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
About Merrill Gardens at Willow Glen in San Jose, California
Merrill Gardens at Willow Glen is located in San Jose, California. Willow Glen is like a small town neighborhood, with a tree-lined main street populated by outdoor cafes, coffee shops, boutiques and bookstores. Our community includes independent and assisted living apartments and Alzheimer's care. There are 98 apartments with a combination of studios, one bedroom and two bedroom apartments. Our apartment-style community offers all the amenities of a home without the hard work. Imagine a life without household chores, yard work or home maintenance. Invite guests to a meal, special event or social outing. With our on-site Active Living Director, scheduled transportation and Anytime Dining Program - there are opportunities to make friends or entertain old ones right outside your front door. Welcome to Merrill Gardens, a one of a kind retirement community.
Merrill Gardens at Willow Glen offers independent living, assisted living, respite care, and Alzheimer's and dementia care.
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