Brookdale Palm Beach Gardens Assisted Living

11381 Prosperity Farms Road, Palm Beach Gardens, FL, 33410

Reviews of Brookdale Palm Beach Gardens | Assisted Living

Overview of Ratings

38 Reviews

December 10, 2015

By anonymous0443

I visited this facility

We visited Brookdale Palm Beach Gardens, and it was very nice. I thought it was a clean and well-run facility. They had us in for lunch, and the food was good. The people seemed happy, the rooms were nice, and the facility was clean. It was excellent. The staff was friendly. It was all very good.

August 07, 2015

By steve9842


Dealing with the managment of this facility is a one way conversation. Everythng is promised and nothing is done. I would never use this facility.
Provider Response

Thank you for taking the time to post this review. We would like to connect with you regarding any concerns you have. We hope you will call us at 877-400-5296 or email us at to discuss your concerns in greater detail.

July 21, 2015

By Caring110237350

I visited this facility

Brookdale Palm Beach Gardens was too high rise for me. I know the lobby floor was redone. Downstairs was nice; it was just a little busy for me. I thought the person that spoke to us was very friendly. We saw the dogs and cats. They were having like a synonym question where people were sitting in the lobby and they were trying to get them to answer questions. It seemed like it was very stimulating. They have plenty of activities. They do exercise in chairs; they have water aerobics. We would take advantage of the walking, the pool, and the water aerobics for me especially.

June 26, 2015

By Susan107826450

I visited this facility

Brookdale Palm Beach Gardens was right off PGA, and it was near shopping areas. It was a very beautiful place. It was actually a 5 or 6 story building, and also on the property separate from them was a rehab center and a nursing home. So, it was handy if somebody needed more care of if somebody broke their legs. When you went it, it was beautiful. On the right hand side was a kind of a nice medium size pond with birds, ducks, and all kind of things with a place to sit, and it was only 200 or 300 feet from the main entrance of the building. The thing that I liked was that the first floor was kind of an open space, but there were activities on the first floor like card games. Each of the floor, you had assisted living, independent living, and memory care. I thought the people from the assisted living and independent living people could go up and down on the elevator on their own; obviously, the memory care was a locked unit. From what I could remember, the independent level had various types of independent style apartments. They had small apartments for one person or for two people. The thing that I liked was that Brookdale was throughout the country, and they knew their stuff. I felt that the structure of the organization was really good and solid. Outside was a nice outdoor pool. If you came to visit and you would want to go in the water with your family member, you could do that. It was a park like setting in the sense that there were lots of trees. It was a beautiful setting. I thought it was an expensive thing to do. Also, what I liked was that they had activities for memory care. That's what my mother needed right now, and they had it there, if needed. The facilities were nice and pleasant. It sort of reminded you of a very nice place to walk into, and there were chairs outside. I just found it to be a very inviting place.

April 10, 2015

By Carin1

I visited this facility

The visit was nice, and there was construction going on. Everything was nice, but it was not what we're looking for. The rooms were spacious enough.

March 27, 2015

By Steven19

I am a friend or relative of a resident

Brookdale is working well, and everybody is quite helpful. It helps that I was the architect for the building about 30 years ago. I'm getting better service perhaps than some might, but I don't know that for a fact. It is a little bit of a unique situation. All of the things were taken care of from the move in like repainted and fixtures replaced. I'm pleased so far. Everybody has been fine, and I'm enjoying the feedback. The care level is at least what I expected if not more, so I'm quite pleased overall. My mother actually thinks the food is quite good. They are caring people, and they are actually interested. It is working out for me at this point.

January 16, 2015

By Caring101215950

I am a friend or relative of a resident

My mother-in-law was in the independent living first at Palm Beach Gardens and then assisted living. The staff was accommodating and professional; I had a pretty decent experience there. They have a swimming pool, exercise rooms, card rooms, and a library, and they get three meals a day. It’s really comprehensive; everything is taken care of.

November 14, 2014

By Mary96680050

I visited this facility

Prosperity Oaks was way overpriced, and in their assisted living, you still have to go down to the main clubhouse to get your food. The thing that I didn't like was one-half of the building was independent living and assisted living, and then its other side was full assisted living where they had to come and get you and take you to your meals or bring your meals or whatever. It was kind of like a glorified nursing home that was all in the same building. The rooms were OK. The staff members were fine, but they were a little pushy.
Provider Response

Thank you for taking the time to share your thoughts about our community. Your feedback is always considered and appreciated!

November 07, 2014

By Samual

I am a friend or relative of resident

Our mother was a resident in the assisted living section at Prosperity Oaks. We moved her after a year due to the poor quality of care she was receiving. The administrative staff would not follow through with things they would promise they would do. We were very unhappy with Prosperity Oaks and would not recommend this facility to anyone who cares about their relative.
Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

October 29, 2014

By Caring88651750

I visited this facility

I live very close at Prosperity Oaks, but I didn’t like all the old people in wheelchairs that were sitting around. The place was nice, the staff showed me around the facility, and showed me what would be my place to live -- which I didn’t like. The room was small, spare, and I decided at that point that this kind of living was not for me.
Provider Response

Thank you for taking the time to share your feedback!

October 16, 2014

By KSunshine

I am a friend or relative of resident

My mother lived at Prosperity Oaks in the Memory Care over 2 years. She passed away with dignity, around people who loved her. She was very active and full of life. I visited my Mother several times a week. She was always well dressed. She went to the beauty salon once a week and her hair was well kept. The staff was very freindly and I knew they genuily cared for Mother. Putting my Mom in a facility was very hard for but Prosperity Oaks made it a little more easy. In the beginning I would go every day to visit because I was so nervous of what to expect. I was given the cell phone number of the one in charge and I was able to call anytime. My Mother had to go on Hospice and passed away soon after. I know I made a good decision when I chose Prosperity Oaks.

September 09, 2014

By Judyboo

I am a friend or relative of resident

I took my aunt out of the memory care unit of Prosperity Oaks after 8 months and it was not soon enough. My first introduction to Prosperity Oaks was very pleasant and the people seemed very caring but I soon found that what you see is not what you get. Communication between care givers and family members is not encouraged. I got no updates or inquires and trying to get through to someone to ask a question or get a call back got so difficult I had to file a formal complaint with Brookdale Living to get attention. Family and friends are not given the combination to the memory care unit which is unusual and it is not easy or prompt getting in or out. Things were continuously neglected, 2 missed doctor appointments and weekly hair appointments were never scheduled so when I came to visit (I live out of state) her hair was long, straight and white rather than short, blonde and curled like she always wore it. And she had grown a beard. There as a giant brown spot on her bedspread and they gave me spot remover to remove it myself. There was no toilet paper in 2 bathrooms. The last straw was a new $400 monthly charge for one medication (albuterol) that she needed only on an "as-needed' basis which was rare. When I asked what happens if she didn't need it one month, they informed me that she would still be charged. They also refused to justify it or supply the records of administration. I spoke to a lawyer who advised me to pay because it would be cheaper than fighting it and they can pretty much do whatever they want. I did pay close to $1000 for 2 months of a service that was way overpriced and barely needed. I checked other places for comparison and I couldn't find any that charge anything extra for albuterol treatments. It would have been much worse if I stayed. Like I say, this wasn't the reason I moved her, this was the last straw. Steer Clear.
Provider Response

Thank you for taking the time to share your concerns. Please be assured the care, safety and well-being of our residents are our top priorities. We are aware you were able to speak with a representative to discuss your concerns and we regret we were unable to meet your expectations.

August 14, 2014

By Caring91559850

I am/was a resident of this facility

Caring at Prosperity Oaks is fine. The service is good sometimes and not so good at other times. Some staff members are better than others, but as a whole, they are very good. We have an apartment, and it is very nice. The dining area is very pretty, and the food is basically all right. We are very comfortable living in here, and we've made friends.

June 19, 2014


I visited this facility

We visited Prosperity Oaks. The rooms were very tiny, but we were pretty happy with the whole facility, especially for the assisted living. I like it because it's close to me. Several people from my condo have moved there from here, and they are happy there. I also have a friend, and she loves it there.

May 30, 2014

By Caring85361050

I visited this facility

My mother chose Prosperity Oaks and is currently working on it right now. Mom likes the layout and the fact that it kind of felt like a hotel and the apartments are fairly roomy. This seemed homey and more open. When we visited, the staff was very accommodating and very friendly. Their dining area seemed nice, and they have variety.

March 31, 2014

By Caring81641750

I visited this facility

I liked the location of Prosperity Oaks. The staff was excellent. However, the rooms were kind of small, like some of the others, though there were some that were larger.

March 27, 2014

By Caring80591750

I visited this facility

Prosperity Oaks is a very nice place, and I really like the location because it's close to where we live. I have good things to say about this facility, and I would have put my father-in-law here if he would just be cooperative. The facility is very clean, and people seemed to be enjoying themselves.

March 19, 2014

By Jim75507350

I am a friend or relative of a resident

My sister had a hip replacement and was placed in Prosperity Oaks for recovery. I thought it was a nice and clean facility. It looked pretty well organized. The staff had a good idea of what they were doing. They were sympathetic and they made sure we were comfortable. They take good care of my sister. Her room was nice, clean and spacious. It was a pretty nice, large room. It had plenty of places to sit. My sister liked the food there. She didn't have any complaints. They have sign up boards for different activities that they have. The activities are scheduled for the week. I like their nice walking path outside. It's good for the residents to walk and stroll. Overall it is a good community environment for older people to get together and know each other. Everybody was pleasant.

February 01, 2014

By Ellen21

I visited this facility

The only one issue with Prosperity Oaks is that the rooms are way too small. Other than that, it's close to perfect it could have gotten. They had customized care plan, it was a nice layout, and the staff was very friendly. They have a very full schedule of activities. It looks like a nice place to me. It was an older facility, but I know they had talked about upgrading.

December 30, 2013

By JoAnn6

I visited this facility

I like Prosperity Oaks because it's very close to me about 8 minutes away. It’s a beautiful facility. If dad is there, he could bring in his dog. He would have a screen porch, a bedroom, a bathroom, a full kitchen with everything; living and dining area altogether. I love the pricing of it. If he needs more care, you just pay additional amount of money. The staff who gave me the tour was great and very helpful. The facility was just outstanding. It stands apart from anything else.

October 24, 2013

By Patricia40

I am a friend or relative of a resident

My mother lived in Prosperity Oaks before she passed away. She stayed there for 10 days. It was excellent for the little bit that she was there. Everybody was very sweet to her. The staff was just fantastic. They knew that she was in distress and they really looked after her with special care. We picked out this facility because of the location and it was a beautiful place. It was just a mile away from my mother's youngest grandson and an hour and a half from me and her oldest grandson so we were there every day. Mother had a screen and porch and she liked to stay there. She had a nice-sized bedroom and she had her own furniture. There was a kitchen, a bath, and a nice door hallway. The main bathroom had a shower and a tub. It was quite luxurious but of course you paid for what you got. She had two levels of care and it ended up approximately $5200 a month. They had a chef so they served gourmet food. You couldn't get the same quality for the price. They only charged $11 extra for my sister and I to eat there. They had a dining room on each floor. There was also a main dining room which was a little fancier, where you couldn't wear shorts or jeans or anything like that. Too bad my mother never got well enough to go down there.

October 15, 2013

By Caring1192

I visited this facility

Prosperity Oaks is in a lovely area. This facility is probably a choice that I would consider. They have programs come in for their residents in terms of activities. However, their staff is not as outgoing as I wanted them to be. Apparently, there is a turnover of the staff there and to me that means they're not happy. They also have Spanish-speaking workers that primarily have not much to do with their guests. Nevertheless, this facility should have an English class for them.

October 11, 2013

By Ruth15

I visited this facility

I liked the Prosperity Oaks. I looked at their rooms and walked around the facility. I saw that they had a library and different things available. I liked that they have assisted living and when you needed more care, then there's a memory care within the same place.

September 26, 2013

By caring1461

I am/was a resident of this facility

We already chose one assisted living and he is at Prosperity Oaks. We chose it partly because I like the looks of it, but that wasn't only the major factor. I liked it because of the fact that they have a plan according to my long term health care policy. We had to have a nurse that we can call all night and that meant something to me. He has three lovely rooms and he has a small balcony. They have two dining rooms, one on the floor for assisted living and a large one downstairs and he can go either one and they have excellent food. I would exceedingly recommend this place. When hurricane Isaac came a few years back, they evidently had damage and they were able to renovate the lace and it was even lovelier. They have a concierge downstairs and we just call and ask whatever you want to ask and they feed you to the right people. It is extremely well done. I am very happy that they knock themselves out to please people. Every two hours they do observe people and that is important for assisted living.

July 25, 2013

By February476

I am a friend or relative of a resident

Prosperity Oaks is a great place. This place looks like a hotel. It had independent living, memory care unit, and assisted living. It's a nice facility although we had encountered some billing problems there like mom's telephone got disconnected and we never got the bill to our house. They give the residents three meals a day and the food was good. They clean their room and do their laundry once a week. They have activities. When I visited my mom in there, there was a lot of stuff going on. They had a World War II celebration.

May 22, 2013

By Ava5

I visited this facility

I didn't like Prosperity Oaks. It was huge for my father. Maybe the ones who start out there are much more independent and would be familiar with it, and then afterwards if they get older or more handicap in certain ways, they already know their way around.

December 17, 2012

By Viveca

I visited this facility

Prosperity Oaks is close to where I live. It's been very popular and it seems like it's a nice place. I toured and it look good. The staff is very friendly. They seem to take care of the people. I get mixed reviews about the food, but most people like it. They have a lot of activities going on, a calendar of things going throughout the day. They treat the people really nice. They have parties, music and dancing every night.

December 16, 2012

By Video keeper

I am a friend or relative of a resident

Driving up to the facility through the palms gave you the feeling of going to a nice place, not a hospital atmosphere. I felt my parents were going to a respectable home. There were so many activities, personal services and dancing events that the people there all seemed happy. I was impressed with how the caretakers and medical personnel worked together. There place was comfy and roomy enough. They need a new elevator company though.

September 29, 2011

By jordandean1

I am a friend or relative of a resident

This is a nice somewhat older facility. It is fairly well maintained. They have recently renovated the elevators and seem to work hard to improve the physical building. The staff is very courteous and the activities and numerous and varied. The food is somewhat uneven in quality. The soups and salad are good the meat entrees are sometimes mediocre. The 1 bedroom 1.5 bathroom apartments are spacious and have a lovely design of the living space. It is also nice to have the extra half bath.

August 03, 2011

By Mimi Totten

I am a friend or relative of a resident

My mother lived at prosperity oaks for 3 years and we both were very pleased. the building has both independent and assisted living which worked well for her. She could live on an assisted living hall for extra help, but still enjoy the company and facilities that was offered for the people that lived on the independent halls . She was very smart and had a sweet , fun, kind personality. She enjoyed the lovely dining room for dinners and conversations with friends. She enjoyed the exercise programs in the morning as well as bingo, trivia games,bridge games, and evening entertainment. Her favorite was the weekly butterfly club. The place was pretty and well kept.
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    Features of Brookdale Palm Beach Gardens

    Room and housing options

    • 1-bedroom apartments
    • 2-bedroom apartments
    • 3-bedroom apartments
    • Studio Apartments

    Dining options

    • In Room Kitchens
    • Dining Room Shared Meals
    • Room Service For Meals


    • Beauty Barber Shop
    • Computer Room
    • Resident Transportation
    • Coffee Shop
    • Party Space
    • General Store
    • Hiking Trails
    • Tv Room
    • Garden And Patio
    • Resident Parking
    • Pool
    • Spa
    • Features Extra: Library, Fitness Room/Gym

    Cleaning services

    • Laundry For Linens
    • Private Cleaning Services
    • Housekeeping
    • Laundry For Clothing

    Technology and entertainment

    • Cable In Rooms
    • Technology Extra: Emergency Call System

    Health services

    • Hospice Care
    • Medication Management
    • Physical Therapy
    • Nurse On Staff: Yes
    • Pharma


    • Offsite Activities
    • Music
    • Games
    • Stories
    • Religious Services
    • Lectures Discussions
    • Book Clubs
    • Wii Sports
    • Fitness Room
    • Yoga
    • Gardening
    • Cooking
    • Arts And Crafts
    • Activities Extra: Computer Class

    Financial guidance

    • Home Sale Assistance
    • Va Benefits Consultation
    • Financing Advice

    Guest services

    • Guest Parking
    • Guests At Mealtime
    • Overnight Guests


    • Respite Care
    • Pets: Small Pets Allowed

    Range of services

    • Physical Therapy


    • Licenses: Assisted living Certification

    About Brookdale Palm Beach Gardens

    Brookdale Palm Beach Gardens is a retirement community located in Palm Beach Gardens, Fla., a city of about 50,000 on the Atlantic coast. The facility is owned and operated by Brookdale Senior Living, Inc., which runs a nationwide network of senior living communities. Brookdale Palm Beach Gardens offers independent living, assisted living and memory care services for seniors on one property.


    Brookdale Palm Beach Gardens is a pet-friendly facility located on 27 landscaped acres that include a private gardening area, a paved walking path and a duck-filled pond. Residents live in studios or in one-, two- and three-bedroom apartments, each equipped with air conditioning and climate control, fully equipped kitchens, cable, a screened-in patio or balcony and emergency call systems.

    All Brookdale Palm Beach Gardens residents have access to a library, convenience store, game room, swimming pool, whirlpool spa, cocktail lounge and a private dining area. Meals are prepared fresh daily, served in a restaurant-style dining room and include seasonal and featured starters, entrees and desserts. All of the food is prepared by a professionally trained chef who receives nutritional guidance from a registered dietitian.


    Brookdale Palm Beach Gardens offers residents three levels of care, including independent living support, assisted living and memory care services. All residents may request assistance with daily activities, including bathing, dressing, dining and medication management. For residents who need more assistance in order to maintain their independence, 24-hour-a-day personal care is available as well as ongoing monitoring and support for those with limited mobility.

    Residents with memory care needs receive healthcare through the Clare Bridge Place program, which works to improve daily quality of life for those with Alzheimer's disease or dementia. The program includes behavior tracking and management as well as specially prepared meals co-planned by a gerontologist and registered dietitian to help residents with cognitive impairment live healthy, active lives.

    Residents with specialized or acute healthcare needs are in close proximity to several hospitals, including the JFK Medical Center and Palm Beach Gardens Medical Center. Both provide emergency, cardiac, cancer and neurological medical services.


    Brookdale Palm Beach Gardens offers residents the opportunity to participate in what it calls “Optimum Life” and “Celebrations” health programs. Optimum Life is designed to engage residents in activities that promote emotional, intellectual, physical, social and spiritual wellness. The facility hosts events monthly that are focused on exercise, self-discovery, socialization and finding, rediscovering or refining one's purpose in life.

    Residents walk together, exercise in and out of the on-site pool, read together, discuss and debate current events, and attend events during which speakers talk about the importance of having a sense of value and focus. The program is designed to stimulate intellectual and mental capacity, social interaction and cardiovascular endurance, muscle strength and flexibility.


    Brookdale Palm Beach Gardens offers residents ample opportunities to participate in activities and events. On-site religious services are held every week. Residents may take classes in arts, woodworking, crafts, yoga, music, cooking and gardening, among others. Or they can take part in organized board game competitions. The facility also invites authors, entertainers and experts on a variety of topics to speak to residents.

    Residents may also sign up for organized excursions into the city, which is home to the Gardens Mall, Lacuna boat tours and a wide variety of seafood, steak and sushi restaurants. The facility also offers residents transportation to theaters, world-class museums and other local attractions including the Palm Beach Gardens public market, Frenchman's Forest Natural Area and the nearby Mirasol Park.

    Map of Brookdale Palm Beach Gardens

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    Brookdale Palm Beach Gardens

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