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Reviews of Springhouse
Caring95918350 October 07, 2014
I am/was a resident of this facility
I am very happy at Springhouse. Everything is just perfect, so I'll be here for a while. I had very good recommendations with this facility that is why I chose it. It is very close to my home -- just within 10 minutes -- so my relatives could be close to me. The staff are caring, warm, and intelligent. They are also very sensitive to my needs. As far as the physical plan, it is very luxurious and very immaculately clean. They hire the best staff, and I don’t have any complaints about them. The top management is excellent.
daughterof July 31, 2013
I visited this facility
Staff encouraged us to place our mother, who was legally blind and had dementia, in this facility. It was a terrible experience. After two days we found her with bruises on her wrists, likely from being aggressively moved. When I inquired about how this occurred, there was no explanation. After a few weeks, I received a call that she was transported to a hospital for an unknown reason. I met her in the emergency room and there was no information sent from Spring House about why she was transported. I went to Spring House to find out why and found all staff under sheets, some sleeping, in the television room. They said she moved her bowels on her rocking chair. (Being blind, she didn't know where the bathroom was.) We moved our Mother out of the facility as soon as we were able to make other arrangements. Administrators were defensive and did not acknowledge any responsibility for this behavior. Do not mistake a well appointed building as an indicator of the quality of care. Spring House failed miserably.
karen3 August 25, 2011
I visited this facility
Staff is friendly and caring. Place is very clean. Staff has long tenue. Also its a non profit.
Ledgemont - assisted livingrental units combining independence with personal care in a warm, dignified, community setting. Allen House - assisted living for those with memory lossin a comfortable, secure, environment to maximize independence.
Features of Springhouse
- Computer Room
- Garden And Patio
- Resident Parking
- Security Gate
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Guests At Mealtime
- Overnight Guests
Location of Springhouse
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