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Reviews of Autumn Ridge of Clarkston
Joe Jereckos February 13, 2017
I am a friend or relative of a current/past resident
I have been reluctant to write this critical review of Autumn Ridge until my friends were no longer subject to the conservator who placed them there. However, I now feel compelled to submit this warning to those who are considering placement in this facility with a pet. My friends (husband and wife) were placed at Autumn Ridge with the understanding that their pet dog (and beloved member of their family) would also be welcome. After some months, care for their dog at Autumn Ridge apparently became problematic To resolve the problem, without prior discussion of alternatives, staff decided to remove their dog, and did so in a heartless manner. One Sunday, while the Wests were out to church, staff of Autumn Ridge suddenly removed their dog, the removal clearly pre-arranged and without their knowledge. Upon returning from church and discovering their pet dog missing, the Wests were told a lie – that the dog was demonstrating some breathing issues, and was removed for veterinary assistance. There was never any intent to return their dog to them. As might be imagined, the West’s were devastated. One suffering from early onset dementia and the other from Alzheimers, their grief over loss of their beloved pet dog was heartbreaking, and involved days of tears. Fortunately, when I learned of the situation, I was able to contact the Pug Rescue that took their dog, and arranged to transport it to their daughter in Georgia. They subsequently arranged to leave Autumn Ridge and relocate to Georgia. I write this to caution anyone considering placement at Autumn Ridge with a family pet to get a clear understanding of their pet policies before committing to residence here.
We absolutely understand the very strong bond that exists between people and their pets and I feel the need to further clarify this very difficult situation. When our residents move to our community with a pet, it is with the understanding that the pet must not pose any problems or difficulties for our other residents or staff. After all, it is the care of our residents that is of the utmost importance and we cannot afford to have any distractions from that task. In this case, the dog began exhibiting aggressive behaviors that did pose a threat to the safety and well-being of all of our residents and staff. Since these residents did have a court appointed guardian with full authority over decisions regarding their care, that is who we're required to contact regarding options for the dog. It was the guardian’s direction that we contact a rescue organization that would provide care for the dog. It was also the guardian’s direction that the dog be removed from the community while the residents were not present in order to make it easier for them. We were very happy to hear that the Wests were able to be reunited with their dog when they moved to Georgia to be with their daughter.
goturner January 26, 2016
I am a friend or relative of resident
My father was in the memory care facility at Autumn Ridge for 16 months. Sadly he passed away a few weeks ago, in the same room he had occupied,
The only regret I have was that he was not a resident sooner with his Dementia diagnosis. This placement allowed my stepmom and father to return to a 'husband/wife' relationship', rather than to continue the 'burnt out caregiver/patient role'.
I was thrilled at the loving care Dad received, the safety they provided and the touching days that the two shared, during the last few months of his life. I encourage anyone to make a visit, at any time. As this way you can see the best way a facility operates.
Anonymous113554650 December 20, 2015
I visited this facility
Autumn Ridge was like a giant apartment building. It was a very big facility with very big gathering areas. However, I think it is confusing and hard for a lot of seniors to navigate. It was a very nice facility but very expensive. At the time I visited, I don't think they had an opening. The staff that I met seemed very nice, the facility was beautiful, and the common areas were very nice, but it was a very big complex.
Denise36 June 28, 2015
I am a friend or relative of a resident
My dad was at Autumn Ridge, and it was excellent. The staff went over and above with their care, and they were very personable with him. The room was spacious and had enough room for his bed, a dresser, and a recliner. At one time, he had a small kitchen table in there, a fridge, a microwave, and built-in storage. The food was very nice, and they give them a choice, two choices for their dinner. He had a hard time when he was ill, and when he couldn’t make it down there, they would bring his dinner to him. They would take them to shopping or on outings, and they had someone that would come in, sing, and did pure exercises. I would recommend it to anyone.
Anonymous104982850 January 24, 2015
I am a friend or relative of a resident
My mom is in Autumn Ridge, and we chose this facility because they accept Medicaid. It is a beautiful place. The caretakers are on pagers which is nice. So she gets a quick response time. The food is good. She has a private room. They have physical therapy.
About Autumn Ridge of Clarkston
Autumn Ridge of Clarkston is an assisted living facility in Clarkston, MI that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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