Senior Care of Crowley.. Nursing Home and Rehab, in my opinion based on how they treated my Sister, is ABSOLUTELY DISGUSTING AND INHUMANE.
My Sister was in this "joke of a rehab facility" for about 2 ½ months (with the exception of a week and a half when she went to the hospital to have emergency surgery). My sister has stage 4 non-alcoholic cirrhosis of the liver and has had for over 6 months. She also has severe lymphedema, hepatic encephalopathy, she was vomiting blood yesterday and because they severely restricted her fluid intake her blood pressure "bottomed out on multiple occasions".
At this point she cannot walk on her own, she cannot stand up for more than 5 minutes and even with the five minutes she has to have assistants, she cannot shower or bathe on her own, she has to have special utensils to be able to eat because she has severe tremors and because of the progression of the stage 4 non alcoholic Autoimmune Hepatitis and she has encephalopathy that makes her have memory loss (when it flares up).
She needs 24-hour care. She was kicked out of this facility on February 25th because her Medicare supposedly stopped paying, however they did not bother to look at her Medicaid to see if Medicaid would continue to pay. (This actually might have been a blessing); however, they waited until the last second to tell her that they were sending her home and not only that but they were sending her home with no walker, no assistance, no home health aide, nothing at all. They were literally throwing her out the door with nothing and telling her to do it on her own. That is absolutely disgusting, immoral, unethical and inhumane.
The Social Worker (and I use that term loosely), Maxine, new about Medicare and that they were going to terminate services way before yesterday however she did absolutely nothing to set up any kind after discharge care plan.
This is the kind of "care" that she received while she was there for "Rehab":
NUTRITION - grilled cheese sandwiches, fruit cup, open faced Turkey sandwiches, canned vegetables and "mystery food" (She had no clue what it was), and sugary drinks.
HYGIENE-or rather Lack Of. The entire time she was there she never got a bed bath, she never was able to take a shower, brush her teeth or get any kind of personal hygiene whatsoever. (I just became aware of this yesterday).
REHABILITATION- she was there for rehabilitation however after 2 months and an emergency major operation she still cannot walk even to her bedside commode without assistance because the lymphedema is so bad, and her muscles have atrophied to a severe degree. Is that rehab?
I even had my son deliver a sugar free over the counter spray for her mouth (they refused to give her anything), I also had some personal items, wrapped securely in a white plastic bag..it was taped securely and labeled securely. My son gave it to the front desk and they confiscated it! They opened her PERSONAL MAIL and refused to let her have it...isint that called "stealing"?
I am extremely glad that she is out of that money hungry, poorly run, poorly staffed (and what unskilled staff they do have are (in my opinion), CNA's and Nurses that could care less about the patients...they are just there for a paycheck!
The 2 Doctors that were supposedly taking care of her, were a joke.. Dr.Kanale and Dr. Bazaria. They documented disorders and conditions that she did NOT even have, yet "Forgot to mention" her Stage 4 AutoImmune Hepatitis! SERIOUSLY????
DISCLAIMER- The opinions expressed are my own based on observation of how my Sister was treated.
BOTTOM LINE, PLEASE LOOK ELSEWHERE..I WOULD NOT PUT MY WORST ENEMY IN THIS PLACE! (my opinion).