Reviews of Colonial Lakes Health Care
August 31, 2017
I am a friend or relative of a current/past resident
Horrible and disgraceful. My father has lost 24 pounds being there. The CNA are a home. They stand around wasting time while patients are in need of help and care. My fathers clothes smell of urine, he has fallen many times, his clothes have disappeared, they dress him in whatever they find including women stretch pants. Roaches in the rooms halls smell like a letrine. This place must close down.
August 12, 2017
I visited this facility
My brother is there with no phone in his room and no one ever will answer at the Nursing Station. Being out of State I've had no communication with a Case or Social Worker nor a Doctor of his current Heath & Physical status. Messages left with no call back. Night Switchboard could care less about getting me through to a person on floor. Why isn't anyone at the Nurse Station mainly evenings??? Only been able to talk w/ him twice very briefly. Not HAPPY.
January 11, 2016
I am/was a resident of this facility
Horrible facility. I have 1 positive thing to say the rehab personnel are very good at what they do.the food is not edible. You have no chice in your meals. Everything is always cold including the coffee. The staff argue amongst themselves all the time. There is never enough linens. To properly clean you. They had to use pillow cases. No one ever communicates with you.they say they will come and talk to you and never do. Residence pass away and family members are told they check on there loved ones, but they do not. They are cold and they still provide CPR to cover there butts. They have no camera's like all the other facility's so staff knows they can get away with doing nothing.they need a new director,camera's and a food vendor that knows how to cook healthy hot meals.meetings with staff. That their job is to take care of the residence and not stand around and complain.
March 25, 2015
I am a friend or relative of resident
This is the worst facility they have no staff. They don't care of the elders. I left my dad for two weeks and I took him out he got hurt no one knew what happen no records they never sent him to the hospital he had a big bruise on his head no one new what happen. The director told me he was going to get back to me never did it's the worst place you can be. A granddaughter found her grandmother stiff in bed no one new she had pass. They don't check them as they should it's the death house.
July 31, 2013
I am a friend or relative of a resident
Colonial Lakes Health Care was not clean. It smelled. Every time we went in there, we would always smell urine and feces. It would knock you down when you walked in the door. The staff was kind of helpful, but sometimes, I just couldn't get a straight answer. We found out that they were keeping my mom and dad sedated. Whoever was complaining of the wheelchair, the would put them in this glass room and turn the air-condition really low which was freezing cold so that people were not moving and then they would put some blankets on them. My mom had actually been there and she said she actually saw the nurses hitting some people and I had some relative from out of town who came and visited and said that it was old slimy nursing home. It was awful. They were understaffed.
Features of Colonial Lakes Health Care
- Resident Capacity: 180
About Colonial Lakes Health Care
Colonial Lakes Health Care is a nursing home in Winter Garden, FL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Colonial Lakes Health Care