Reviews of Manorcare Health Services - Lancaster
Overview of Ratings
July 20, 2017
I am a friend or relative of a current/past resident
The nurses are always busy and hard to get when you need them. Most are friendly. Administration seems to be overworked but most are friendly too. The social worker was always helpful and made herself available and the admissions was very friendly too!!!
April 05, 2015
I am/was a resident of this facility
I was a patient there 6 years ago after I had a stroke. I hated the place and have nothing good to say about it. Now my mother who is 82 is a resident there. When I call her I am transferred to phones that are never answered. Or I am given ridiculous excuses on the phone and am asked to call back.
March 10, 2015
I am a friend or relative of resident
My Mother was a patient at ManorCare Lancaster for approximately three weeks in January 2015. She was very ill and was not expected to live very long. The nursing staff, nursing aids & everyone in the Buchanon wing were wonderful to my Mother and to us. They didn't know when my sister or myself would visit & every time we did arrive, we saw that she was well taken care of. My Mother's room was bright & sunny and clean. Her food was not so appetizing because it was soft so it wasn't "normal" food. But there was always well balanced meals. The social workers & office staff were very professional. There was always someone to answer our questions. The admissions staff were knowledgeable and helpful in getting my Mother settled. Everything about ManorCare was a positive experience for my family. When my Mother passed away, the entire staff was so kind and considerate.
April 30, 2014
I am a friend or relative of a resident
We have my wife at ManorCare. She's been there since her operation in early January, so it's been three months, and the price for that is $10,000 a month. They're very nice, very efficient, and the place is very clean and has good meals. The nurses are very good. They all know her now, and the rehab team knows her. They take her down for exercises with the arms and different kind of movements and try to encourage her. That's still included with Medicare as long as she shows improvement. They're getting good care. The only thing was we experienced a problem. She had a new iPhone, and they stole her battery charger. The first time a battery charger was stolen, and then the next incident, her phone was stolen, and so they're going to replace it.
Features of Manorcare Health Services - Lancaster
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 395199
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 172
About Manorcare Health Services - Lancaster
Manorcare Health Services - Lancaster is a nursing home in Lancaster, PA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Manorcare Health Services - Lancaster