Reviews of Mountain Villa Nursing Center
Overview of Ratings
November 07, 2017
I am a friend or relative of a current/past resident
my grandfather was there for a few months. he had been doing really well, and only got moved there because he had a foley. after being there a short time he deteriorated rapidly, and even got a serious infection. the place feels overcrowded, understaffed, and very dirty. I've even had roaches falling on me while I was talking to the nurses, and they didn't even bat an eye. they moved him without notice to another room, and his stuff disappeared. They always made us feel unwelcome when we went to visit. Personally I always got the feeling that they just send people there to wait for/ hasten their death.
July 17, 2017
I visited this facility
I didn't like Mountain Villa Nursing Center because it was overcrowded. I also didn't like that some of the staff will leave residents in the bed yelling and the nurses will walk around them and will not even help them. It was pretty clean and some of the ladies were very nice to us. They were doing some remodeling when I was there.
February 24, 2012
I am a friend or relative of a resident
I visited my uncle, who was at Mountain Villa for several months. Overall, I was impressed with the responsiveness and knowledge of the staff. It was clear that the same nurses and aides were looking after him on a daily basis, and because he has trouble with change in routines, this was extremely important. He liked to make jokes and be a bit flirty, and they would take his teasing and humor him. I think we all felt as though he was in good hands and that they kept tabs on him more than expected. They had more staff than I thought they would have for the size of the home.Mountain Villa did not strike me as being a very cutting edge home or particularly fancy. I was worried at first that it was low-tech, but it was clean and safe. I never observed any activity that worried me. I think what is most important is that the staff tries to make it feel like a community and tries to get to know the residents' personalities while they provide consistent care. They're also very accommodating with special requests for visitation.
Features of Mountain Villa Nursing Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 675768
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 48
About Mountain Villa Nursing Center
Mountain Villa Nursing Center is a nursing home in El Paso, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Mountain Villa Nursing Center