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Home Instead - Waterford, MI

5758 Cooley Lake Rd, Waterford, MI 48327

(800) 558-0653

Verified Partner

5

(24 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2023

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Reviews of Home Instead - Waterford, MI in Waterford, Michigan

5

(24 reviews)

    Top rated on Caring.com

    2021, 2022, 2023

    View More

    Tito

    5

    October 1, 2022

    I am a past client of this provider

    They provided compassionate care for my wife who was afflicted with ALS. They cared for my wife and helped with the housework a couple of days per week. This was a big help for me as the sole caregiver and for my wife as she was able to interact with someone other than me (my wife was a very social person). They were always very caring and friendly.

    Emilylynn

    5

    September 30, 2022

    I am a current client of this provider

    Home instead has been such a life changer. I really needed some extra help but was very hesitant. Michelle came out and and answered all my questions and made me feel really comfortable. Since we have had the service I have not been disappointed. The ladies come and take great care of my mom while being so respectful and professional.

    abradford624

    5

    September 30, 2022

    Other

    The caregiver assigned to my mother was fantastic. She did everything she could to go above and beyond what was needed. My mother was diagnosed with ALS and he caregiver tailored to her needs and made her as comfortable as possible.

    lo22w

    5

    September 21, 2022

    I am a current client of this provider

    Home instead was sooo helpful in our family’s time of need! Their caregivers really helped mom get through each day, and they were all so kind. Very thankful for home instead’s help!!!

    BecT

    5

    September 7, 2022

    I am a past client of this provider

    So thankful for a company like home instead, in a time we needed them the most they worked diligently to get us the staff we needed. The caregivers are very well trained respectful, caring and compassionate. Home Instead administrative staff is professional yet down to earth and willing to listen. I felt confident and supported in having my parents at home with me.

    LeeMartin

    5

    April 21, 2021

    I am a current client of this provider

    Our caregiver is always on time, usually a few minutes early. She is very attentive to mom.

    AShort34

    5

    March 19, 2021

    I am a past client of this provider

    From the first contact, and now through several months of services, Home Instead has been an invaluable resource for our family. Responsiveness, professionalism, and compassion are three words that come to mind. By the nature of their service, they work in a space that is challenging, and where families needed help in many different ways. Home Instead has been a partner with us, and I personally am quite grateful for them and to them.

    LOresJ

    5

    March 18, 2021

    I am a current client of this provider

    Home Instead provides caregivers for my father. The staff are timely, responsible, mature and good communicators.

    Randy L

    5

    September 3, 2020

    I am a current client of this provider

    Home Instead has had great caregivers providing my ma aid, but I was also thankful for the staff. I spoke to Allie about my mom's schedule and she worked with us even though my mom can be hard. Pat handled my mom's care insurance stuff, so much so that I didnt have to do anything...thankfully!

    cfall7

    5

    July 24, 2020

    I am a current client of this provider

    Home Instead has been a fabulous agency to work with. They are immediately responsive to questions and concerns, their workers are caring and well trained, and my mother is treated with tenderness and respect. I highly recommend Home Instead Senior Care.

    Andie Jump

    5

    July 22, 2020

    I am a current client of this provider

    Home Instead provides safe and caring assistance for my grandmother. We would not be able to have her at home without this wonderful service. It's like having extended family members!

    jayrock619

    5

    July 9, 2020

    I am a past client of this provider

    Grade A service. I was treated with a smile and was given accurate and concise information over the phone, as well as in person. Caregivers were exceptionally timely and organized. The agency overall responded within the appropriate amount of time to fit my needs while also being flexible with my requests. The agency was seen to be very well put together and accommodating to my needs as I was new to using this provider. Would highly recommend to others and will certainly use as needed in the future over other providers.

    ccf7

    5

    March 19, 2020

    I am a current client of this provider

    Home Instead has been helping our family to take care of our mother for almost two years. As her dementia has increased, our staffing needs have increased; Home Instead has been able to meet our needs quickly and efficiently. Home Instead has worked diligently to be sure that our mom has the same small group of workers each week on a regular schedule which makes her more comfortable and us very happy.They have also worked to find caregivers that match my mom's rather particular personality which I know does not usually happen in the home care industry. Additionally, I am able to reach Home Instead administrative staff whenever I have a question or concern, even in the evening or on the weekend.I highly recommend Home Instead for in home care giving and support. We would not be able to keep our mom safe and well in her own home (the only place she wants to be) without them!Home Instead has been helping our family to take care of our mother for almost two years. As her dementia has increased, our staffing needs have increased; Home Instead has been able to meet our needs quickly and efficiently. Home Instead has worked diligently to be sure that our mom has the same small group of workers each week on a regular schedule which makes her more comfortable and us very happy.They have also worked to find caregivers that match my mom's rather particular personality which I know does not usually happen in the home care industry. Additionally, I am able to reach Home Instead administrative staff whenever I have a question or concern, even in the evening or on the weekend.I highly recommend Home Instead for in home care giving and support. We would not be able to keep our mom safe and well in her own home (the only place she wants to be) without them!

    Josesph M

    5

    March 8, 2020

    I am a past client of this provider

    Excellent service! Highly recommend for anyone to use.

    daisy2256

    5

    April 1, 2019

    I am a current client of this provider

    I needed help with my 98 year old mother who lives with me. My doctor suggested Home Instead, as she had prior contact with the company. Well, she was right, I have been so pleased with staff and how accommodating and responsive they are. My caregiver Nicole is wonderful, she is professional, kind and goes above and beyond completing requested task. She also does many things around the home that I did not request. Who does that? My mother can be difficult but she is so patient with her and lets things flow off. She knows how far to push her and when to let her rest. My mom has said many times how professions she is. Home Instead has made it possible for my mom to stay in my home and supply the additional care that I am unable to do. I highly recommend them.

    Lauren27

    5

    March 22, 2019

    I am a current client of this provider

    My long term boyfriend is and has always been very close with his grandfather. After his grandmother passed, his grandfather seemed very lonely and began to neglect his own self care. My boyfriend began dedicating all the time he had available to caring for and accompanying his grandfather, but with his (and my) careers both taking off, it became difficult to find time for us to maintain a healthy relationship. The stress of his grandfathers declining health was taking a toll on my boyfriend so we began to weigh our options in getting help for his grandfather. Our number one concern when comparing companies was that we wanted to feel safe and comforted knowing the people taking care of his grandfather were honest, caring & trustworthy people who would not take advantage of his vulnerability. There are so many scams targeted towards the elderly nowadays that this was a great concern for us. After some research, it was clear that Home Instead was the only company that was going to meet our requirements and standards. Although “Grandpa Lou” was hesitant to have (as he would say) a “babysitter”, he now considers all his care givers to be his best friends and he looks forward to spending time with them. Having piece of mind that Grandpa Lou is in excellent hands has allowed my boyfriend and I to regain our time as a couple. It has allowed us to plan for our future together and we are so greatful for this.

    ReviewerAT0308b

    5

    March 19, 2019

    I am a current client of this provider

    We're currently using Home Instead Senior Care, and so far we're pleased with them. It's expensive, but my mother needed help taking care of my father. They help in light house work, as well as get my father to bed every night. We went through many caregivers in the beginning, but my parents are happy with the ones they have now. They have 2 different people coming each week. They're both very caring, outgoing women, and they both blended well with my father which is beneficial, to make him laugh, and to help him get things done. That helps a lot, and so far we've been very happy with them.

    asimer

    5

    March 22, 2018

    I am a current client of this provider

    Home Instead provides friendly, talkative caregivers that keep mom motivated and interactive. They engage her in conversation, work puzzles with her and help her stay mobile.

    thielemans

    5

    January 3, 2018

    I am a current client of this provider

    People who care about the client, and treat them like a friend. Caregivers who remind me about the things that I forget about which need attention for my wife.

    Robert277083

    5

    April 5, 2017

    I am a current client of this provider

    We only used Home Instead for two weeks, and the caregivers were very good, but my wife did not accept them. They were very courteous, kind, and considerate. I don't have any objections.

    lynnew01

    5

    November 9, 2016

    I am a current client of this provider

    This company has been a lifesaver for my family. We wanted my dad to be able to stay home as he wished after mom passed. Half of us kids live in other states and all of us work full time. The staff have been a joy to work with- patient and knowledgable and phoned us if ever an issue or question. I was able to communicate and organize this from my home in Oregon! Dad has lived the life he has wanted in his own home, with kind caregivers from this company. I can't recommend them highly enough.

    amysimer

    5

    November 8, 2016

    I am a current client of this provider

    Sweet, considerate caregivers that spend time talking with and helping mom.

    Honoreddaughter

    5

    August 7, 2011

    I am a past client of this provider

    We were so fortunate to choose this company to take care of my Mom. Our caregiver was more than we could have ever asked for, had an instant bond with Mom, and became part of our family almost immediately. When Mom went on hospice unexpectedly, we asked our caregiver to stay on as well, not knowing how to do this alone. She was there through every moment, all the way up to her passing, and even afterward to support our family. She hugged us, cried with us, became our rock. We could not have done it without her and think she's our angel sent from above, the way she was with all of us, mostly Mom. The staff sent flowers, called, did above and beyond what any normal company would do. Everyone I talked to at the office was friendly, hard-working, and out to please us in whatever need we had, from changing scheduled times to advice and education about her deteriorating condition. Ever since, I've thrown their name out to anyone I know who's needing care for their family because five stars just doesn't even begin to cover it, how wonderful they are. Our caregiver still sends us Christmas cards, letters on Mom's birthday & Mother's day, and lets us know she's thinking of us and honoring Mom's memory. Can't say enough!

    Jalivings

    5

    July 27, 2011

    I am a current client of this provider

    My mother has Alzheimer's and was very combative about the idea of having someone come into our house to be with her when I needed to be away. The people at Home Instead were very caring and when someone came out for the initial evaluation she did an excellent job of patiently spending time with my mother and allaying her fears. It is nice to have someone I can feel comfortable with in helping me put my mother at ease when I need to be away.

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    Services and Amenities of Home Instead - Waterford, MI in Waterford, Michigan

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Waterford, MI in Waterford, Michigan

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Waterford, MI

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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