Right at Home Sonoma County


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Reviews of Right at Home Sonoma County

based on 10 Reviews

O. Ocean December 31, 2015

I am a current client of this provider

My caregiver is Mary A who lives in Petaluma where I currently reside. She is a fantastic caregiver, a great shopper and follows thru on everything I need including my prescribed medications and very non-judgmental. I also appreciated Hermidia but can't afford two caregivers at this time.

Elkhornkate October 03, 2015

I am a current client of this provider

RAH has provided excellent care for my mother-in-law who is 93, frail, and quite stubborn and challenging to care for. The caregivers are competent, responsive, and caring. Carol and Robert make an excellent team and provide fantastic, positive support for their clients, employees, and for family members like us. When problems have arisen, they solve them efficiently. We have had caregivers cancel at the last minute and they always found someone to cover, including the nurse or themselves.

We have had to modify the type of care my mother-in-law receives more than once, involving multiple changes in staffing - from part time care, to round the clock care, to 12 hours a day, and then to 8 hours a day. Twice the changes have been abrupt. In every instance they found good care and rapidly. We've seen quite a variety of staff members because of this. We have no complaints and much praise for their hard work in a challenging environment.

Nancy111526550 May 28, 2015

I am a current client of this provider

We feel so blessed to have been connected with Right At Home. Rob, Carol, and all of the staff are true angels. RAH in Santa Rosa is the real deal; their care, warmth, and energy are so appreciated.

Lisa109837150 April 23, 2015

I am a current client of this provider

I needed in home post-op care for 48 hours following surgery. Meeting my caretaker before surgery was important to me because that person would be picking me up from the hospital, staying in my home, and caring for me 24/7. I called several services listed online and none were able to arrange a pre-meeting with caregiver.

When I called RAH, it was explained that they pair their caregivers based on needs/preferences even down to taste in cooking! They work with you to select the right fit. My caseworker made an in-home visit to meet me and go over my care needs and preferences. Of the two caregivers she selected, both were perfect. I left knowing that either woman would be a familiar face when I left the recovery room.

My caretaker was awesome. She was like a nurse and a sister all in one. She cared for me, cooked for me, talked with me, and kept everything organized, clean and on schedule. I honestly couldn't have done It without her. All in all, I would rate my experience with Right at Home Sonoma as being the perfect balance of professionalism and a feeling of family. The team works together seamlessly and everyone seems to really enjoy what they do. They truly care about their clients and it shows. I highly recommend them!

GB July 22, 2013

I am a current client of this provider

I am extremely pleased to recommend RIGHT AT HOME/Sonoma County without reservation. I have been very fortunate to have a Home Health Aide from Right at Home For over one year now. Sylvia is smart, kind, trustworthy, helpful, a self-starter and an excellent worker. I only have to explain ONCE how I would like someone done, I never have to “watch over” her, I can rest and relax in the knowledge that she is doing exactly what I asked. I trust her implicitly. She is an excellent driver, which is important to me. She also has a wonderful sense of humor which helps distract me from the constant pain. Robert and Carol are the hands-on owners of Right at Home—they are professional, friendly, and immediately handle any issues that may occasionally arise. The office staff is superb: In addition to Robert, who works on-site, their primary office person, Melissa, is excellent. She always provides a prompt, correct, friendly response and is a true pleasure to deal with. Even the Answering Service staff is terrific. Again, I recommend Right At Home-Sonoma completely and without reservation.

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From Right at Home Sonoma County

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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