Reviews of Home Instead Senior Care - Salisbury, NC
Caring104970250 April 20, 2015
I am a past client of this provider
Home Instead Senior Care sent people out to the house to stay with my husband while I was at work. I got to work with them through the Lutheran Services for the Aging that gave me hours that I could use. It is whoever happens to be available the day that you need them. You don't get assigned one specific person. At the time I had help from them, I think I had three or four different people. One of them was very experienced. She had been a nurse before and had to give up the nursing field that she was in. She found that she liked dealing one-on-one with people, so she was very good at what she did. One I never actually met. She was a person here in case anything happens, and the other one she was in training to be a nurse and getting experience by sitting with people, and she seemed to care very much about the patient. She had even called to request if they could send her out here the next week to stay with my husband, but he didn't make it that long. I was able to call them and tell them that I needed someone. They sent someone out here to decide what kind of help they can provide, and then whenever I needed them to call the person and tell them not to come, they were available for that.
Hello, thank you so much for your review. Our CAREGivers and administrative team were very glad to be a resource to you and your family when needing in home care services. It appears we were able to meet your needs, but your score tell us there may be areas we could improve upon for you. I would be happy to discuss this issue at any time, so feel free to contact me at 704-788-3399.
From Home Instead Senior Care - Salisbury, NC
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Salisbury, NC
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
1839 Jake Alexander Blvd W, Suite A
Salisbury, NC 28147
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