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Right at Home Lima, OH

1045 Mackenzie Dr, Lima, OH 45805

(419) 871-5422

Verified Partner

4.58

(68 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2023

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Reviews of Right at Home Lima, OH in Lima, Ohio

4.58

(68 reviews)

    Top rated on Caring.com

    2021, 2022, 2023

    View More

    Serena C

    5

    January 7, 2023

    I am a current client of this provider

    I get assistance with grocery. The agency is pleasant to work with, and I like how I am treated.

    Jackson L

    2

    December 7, 2022

    I am a current client of this provider

    This has caused me a big stress. I can't go to work if he isn't being taken care of. One of the caretakers was smoking in my house. Their communication is horrible. The office staff does not communicate with me. Some of the caregivers don't really listen to me. When I have issues they act like it is no big deal.

    Provider Response

    We apologize if you do not feel our services met your needs. We appreciated the opportunity to care for your son, for the duration that we did. We wish you and your son the best.

    Anonymous_6592

    4

    October 6, 2022

    I am a current client of this provider

    It is helpful for me. I don't have my own transportation, so they help me get errands done. Sometimes it is hard for someone to be available. They are a little short-staffed.

    Jonathan T

    4

    September 9, 2022

    I am a current client of this provider

    They helped the most by trying to meet my needs as best they can and give me people to care for my son in his age group. I would say I like that they respond to my calls and requests.

    Rosemary C_5

    5

    August 3, 2022

    I am a current client of this provider

    They have made it positive because they are helpful and have pleasing personalities. It gives me extra help in the evening. I like the girls that come. They have some very nice people come to my house.

    Megan L_1

    5

    March 3, 2022

    I am a current client of this provider

    They help out when I need things done. They help me with out with my chores.

    Charles K_11

    5

    December 6, 2021

    I am a current client of this provider

    The caregivers help a lot. They help the most by taking my boyfriend and I places. I like that they're very nice people. We have a nice aide that comes in to help us clean.

    Thresa Z

    5

    November 9, 2021

    I am a current client of this provider

    They make things easier since they can do the things that I cannot. They really work on being friendly with their clients.

    Christine D_8

    5

    March 5, 2021

    I am a current client of this provider

    They are the most helpful in taking care of us and they take us around town. They are very friendly, personable, and they help us with anything we need.

    Willie H_3

    3

    February 6, 2021

    I am a current client of this provider

    The ladies who come in do a pretty good job, but they just need more caregivers. I would like them to have more staffing for my family member.

    Melissa F

    5

    January 11, 2021

    I am a current client of this provider

    They take me to the appointments I need to get to. They are all very nice people to work with.

    Willard S_1

    5

    December 9, 2020

    I am a current client of this provider

    They are very accommodating. They are doing a good job. They are extremely easy to work with.

    Eileen H

    5

    March 10, 2020

    I am a current client of this provider

    They help me bathe and do personal care and I really need the help. I like the caregivers that they bring.

    John

    5

    February 13, 2020

    I am a current client of this provider

    My caregiver helps me with my bath, always on time and always cheerful. She always asks if there is anything extra that I want her to do. She is very dependable.

    Barbara

    5

    February 10, 2020

    I am a current client of this provider

    My caregiver, Merri, goes out of her way to help me. She does everything I ask her to do and more. I think the world of her.

    Nancy

    5

    February 7, 2020

    I am a current client of this provider

    Everything has been really good. My caregiver helps me with everything. Washes my back when I am in the shower. She also helps me get my breakfast.

    Helen M_1

    5

    January 23, 2020

    I am a current client of this provider

    They come to prepare my meals, help me with my bath, and helps with cleaning the bathroom. I am very grateful with everything that they do. I like everything about them. They are respectful, they call to check in on me, and if I have any problems they are willing to help.

    Marilyn S_12

    1

    December 3, 2019

    I am a past client of this provider

    I had to ask her to clean up the water from my shower. I had been sick. The aide had shown up, but I didn't need her because I was too sick. I got a call from Amy that I needed to give 24 hour notice, but how was I supposed to when I was sick all night!

    Provider Response

    Marilyn, we are sorry for the experience that you had. We understand when you are ill and are unable to cancel with at least 24 hours notice. I apologize that Amy did not understand this, and that she misinformed you.

    Doris F

    5

    November 13, 2019

    I am a current client of this provider

    My mother has dementia, and it allows me to be away from her. She has always been independent, so sometimes she feels like she has babysitters, but I talk to her, and it works out. They've been great, even in the situation. It is my first experience having a caregiver for my mother, and it has gone well.

    Ruth M_3

    5

    October 24, 2019

    I am a current client of this provider

    Most of it is all right. Most of them do good work. There is a lot of things that I cannot do. I use a walker, so I can't sweep and do a lot of things. I think they need to do something about the quality of the people that they hire.

    Mary B_3

    5

    October 10, 2019

    I am a current client of this provider

    They come do light household chores, and they help me with my shower. Someone comes to check me out about every three months to make sure I'm doing okay. I like that.

    John Paul "JP" O

    5

    September 25, 2019

    I am a current client of this provider

    They have helped me the most by freeing up my time, enabling me, and putting less pressure on me. I like the people because they are very caring.

    Cheryl K_2

    4

    July 10, 2019

    I am a current client of this provider

    They need to do the stuff that they are supposed to do without being told all the time. I would like them to stop being lazy and get up to do stuff. They do not do much.

    Deborah H_7

    5

    July 10, 2019

    I am a current client of this provider

    I have a good caregiver, and we get along really well. I like the management, they have come to my home, and they explain everything to me. They are very personable and friendly.

    Carolyn

    5

    June 18, 2019

    I am a current client of this provider

    Thanks for everything. Joyce is great.

    Jean L_4

    5

    April 4, 2019

    I am a current client of this provider

    They do my housework for me that I cannot do myself. I like that they are courteous with me.

    Jane B

    1

    April 4, 2019

    I am a current client of this provider

    I need very minimal help from them. If someone is supposed to come here, they call and say that they can't find anyone to come. I get left without. They don't handle it well. I've been getting services for a long time and have had way too many caregivers. They get a lot of teenage and twenty-somethings that sit on their phone.

    Provider Response

    We hire caregivers of all ages. Our caregivers are trained to only use their cell phones in emergency situations. We apologize that you had a poor experience with a caregiver. We are pleased to know that your current caregiver has been working with you for the past 1-1/2 years, and you have been very pleased with her. We love when we find a great match!

    Robert S_5

    3

    March 7, 2019

    I am a past client of this provider

    They wouldn't go to the bank if I needed them to. They don't provide for my needs. When I asked if they could go somewhere for me, the office wouldn't let them.

    Susan B_17

    5

    February 7, 2019

    I am a current client of this provider

    They really get along and they show a lot of respect. They have a lot of respect for the people they serve, and it's obvious.

    Eric B_2

    4

    January 11, 2019

    I am a current client of this provider

    He needs help with everything. The aide we have now is pretty good, but I'm still training her to use the lift. I would like to see that they train the aides more on the Hoyer lift.

    Helen

    5

    November 28, 2018

    I am a current client of this provider

    Everything is nice, from cleaning to cooking. My caregiver cooks a hot meal for me all three days she comes per week. She always stays busy cleaning my home and doing the things I can no longer do for myself.

    Philip C

    5

    November 26, 2018

    I am a past client of this provider

    I just love them, they helped the most with the bath, and they help with laundry, and help with standing. I would recommend them, I would say they are dependable and caring.

    Anonymous_290

    3

    October 29, 2018

    I am a past client of this provider

    When the good caregiver was here, she would do my loved one's nails and hair. The caregivers would keep my loved one busy with walks. We had one extremely good caregiver from there. They just needed to get their people to be more helpful with my loved one.

    Mary C_5

    5

    September 13, 2018

    I am a current client of this provider

    There are certain things that I can't do anymore, so they help me do those things. I would tell them that the service is great and people are prompt and on time. They call me and let me know when the person isn't going to be able to come.

    Alice E

    4

    August 8, 2018

    I am a current client of this provider

    They help me with my housework and I need to have that done because I can't do it. They do pretty well, but when they come and they don't find me at home, they should just talk to my daughter, who lives in the same building.

    Peg M

    4

    May 21, 2018

    I am a current client of this provider

    They come in every week and they do cleaning and they will go to the store for me. Something always gets done while they are here. They can have better communication with me. I have had to call about three or four weeks and not heard back. There have been multiple times where there has been miscommunication.

    Glenna J

    5

    April 26, 2018

    I am a current client of this provider

    The ladies that they've sent have been very good caregivers. I've been a caregiver as well. I don't have to worry about the one gal that comes. She handles the situation very well and has experience.

    Jose P

    5

    April 5, 2018

    I am a current client of this provider

    They are responsible with their time. I like the way they help me out around here. They are very good, and I like them.

    Ralph H

    5

    March 19, 2018

    I am a current client of this provider

    They are very good. I can't do what they are doing to take care of my husband.

    LaRue C

    5

    March 7, 2018

    I am a current client of this provider

    She's a good worker. I only have her one day a week. She goes to the grocery for me, helps me with my shower, and helps me get dressed if I need it. She carries out my trash for me. It really helps me.

    Ruth

    5

    December 29, 2017

    I am a current client of this provider

    Right at Home has been very reliable.

    Anonymous

    4

    December 14, 2017

    I am a current client of this provider

    Right at Home makes themselves available the best they can. Right at Home has been helpful to us. We just needed the help, and they provide that for us.

    Betty T.

    5

    December 14, 2017

    I am a current client of this provider

    Love my caregivers. Great care. I'm happy with my care. Thank you!

    Nancy S

    5

    December 5, 2017

    I am a current client of this provider

    I would recommend Right at Home because I have gotten good care from them. They have tried to meet my needs, and I appreciate that. There are a lot of things I cannot do without the help of my caregiver from Right at Home. Those things would not get done without them.

    Dorothea

    5

    November 11, 2017

    I am a current client of this provider

    Caregivers help take my aunt to grocery store and for coffee. They are very helpful! Right at Home is a good company.

    Chris

    5

    November 8, 2017

    I am a current client of this provider

    Caregiver is very kind and helpful. Helps to engage my dad in activities.

    Pam

    5

    October 16, 2017

    I am a current client of this provider

    My mother is in a nursing home and Right at Home caregiver makes sure she is engaged in activities. They watch over and help her.

    Carol E_4

    5

    October 11, 2017

    I am a past client of this provider

    I've never had any trouble with Right at Home at all and I got along well with the services. I didn't have any problem with the services from Right at Home. They made life easier by being able to help do anything.

    Richard M_3

    4

    October 7, 2017

    I am a current client of this provider

    Right at Home has quality care. Right at Home makes it easier on me.

    jojolima

    5

    September 19, 2017

    I am a current client of this provider

    We have had very good experience with Right at Home. Our staff members are excellent. We treat them as family and they work to provide excellent care for my wife. The organization and communications are excellent.

    Janet

    5

    August 22, 2017

    I am a current client of this provider

    Love Shawna, the caregiver. Like the office staff, very professional. My caregiver does my hair and nails, and takes me to McDonald's for my iced mocha.

    Eileen

    5

    August 22, 2017

    I am a current client of this provider

    My caregiver is doing a wonderful job. She is caring and compassionate. I can depend on her to help me with my showers and preparing my meals.

    Patsy B

    5

    August 9, 2017

    I am a current client of this provider

    Right at Home has provided us with an awesome caregiver. Right at Home helps the client get out of bed.

    Delores F_1

    5

    July 25, 2017

    I am a current client of this provider

    Right at Home is very courteous, and they do everything they are told to do. The services have helped the most with meal preparation.

    Jean D_1

    4

    July 13, 2017

    I am a current client of this provider

    Right at Home gave us three caretakers who have done their job well. The services have helped the most by making it easier to stay here in our house. It gives me more time to do things on my own.

    Janelda H

    5

    June 23, 2017

    I am a current client of this provider

    I would recommend Right at Home because they are dependable and pretty well trained in using the lift and everything. Also, because they have good personalities and really want to help my wife. Right at Home has made my life a lot easier knowing that they are going to be coming and not have to worry about a person not making it because they always have a substitute.

    Charles "Chuck" H_1

    5

    June 23, 2017

    I am a current client of this provider

    Right at Home provides very good caregivers who are good with my husband. They come check the health of my husband. Right at Home is here to help me so I can get away a little bit because my husband is in hospice.

    Earl G_1

    5

    May 10, 2017

    I am a past client of this provider

    Right at Home was recommended to me and I trusted them. Right at Home came to our home at night, so they didn't do much. The caregivers helped my husband when he got up in the middle of the night and were good to help him. I didn't have to get up and watch my husband when he got up, so I could get some sleep.

    Cheryl858607

    5

    April 18, 2017

    I am a current client of this provider

    These people have made things so much better for my father and our whole family. I live 40 minutes away and work full time. They ease my load!

    Tim W_1

    4

    March 8, 2017

    I am a past client of this provider

    I would tell someone that Right at Home has a good program. I am home-bound now, so I can't drive a lot. Right at Home's services helped me with grocery shopping and cleaning my house. It turned out rather well.

    John Rinkle

    5

    December 15, 2016

    I am a current client of this provider

    My caregiver is extremely reliable, highly motivated, caring, and compassionate. She is always willing to go the extra mile.

    Gae Chamness

    5

    December 8, 2016

    I am a current client of this provider

    Right at Home caregivers are dependable. They complete the tasks I ask of them when I leave the home to run my errands. My husband enjoys their company. Our family is grateful for their services.

    John Thorne

    4

    December 4, 2016

    I am a current client of this provider

    My caregiver is a very hard worker. She is a terrific cook. She cleans for me and takes care of all the things I need help with.

    D. Stockton101710

    5

    September 30, 2016

    I am a current client of this provider

    Doing everything that can be done. If she did any better, it would scare me.

    John B188275

    5

    September 29, 2016

    I am a current client of this provider

    Care is good. We have some good caregivers.

    Beth L

    5

    September 29, 2016

    I am a current client of this provider

    My caregiver is just like family. She takes me to the park, to the grocery and out to eat. I really enjoyed watching the Labor Day Parade with my caregiver.

    Patty M

    5

    September 27, 2016

    I am a current client of this provider

    My caregiver is wonderful! She does everything I ask her to do. I enjoy swimming at the YMCA with my caregiver.

    M. Leist

    5

    August 25, 2016

    I am a current client of this provider

    Everything has been above board. If they could do more at the moment, I don't know what it would be.

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    Services and Amenities of Right at Home Lima, OH in Lima, Ohio

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Lima, OH in Lima, Ohio

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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