Russell Residence

Linda

My father-in-law was at Russell Residence for respite care. I liked that it was like a small family. That was nice. They have meals catered and my father-in-law enjoyed the food. He was the only male there, but he still had a nice time with the ladies that were there. It was easy to pay for it. They send an invoice and you can just go online and pay through the credit card. I don't think there was anything that I didn't care about. Everything seemed fine. He had his bed in his room, a dresser, and a chair. There were several bathrooms in the home, too. The staff was very pleasant, especially when he came back the second time. They had already known him. It was like seeing his old friends again. They seemed very caring and involved in the people that were there. Never did I just see them leaving the people in one room and not paying them any mind. They were very attentive to the residents. They were playing bingo one time when I was there. It's a nice-sized home. It felt more like you won't get lost. I feel like in this place, he couldn't just sit in his room all day by himself and not do anything. The dining room had a large table and chairs off from the kitchen.

Jennifer

I went to Russell Residence. It was good. I think my biggest takeaway was the fact that there was a lot of support. There were like three nurses there when I went to visit, I met the owner there. The owner doesn't live there and I like the fact that the owner created the space with her own parents in mind. I think one of the parents is suffering from dementia. So eventually she'll need a place where she'll be taken care of. And I like that story. It didn't feel like an assisted living or nursing home. It's like a private home with lots of places to sit. There were different activities. You could go outside and just sit on the porch, and it felt like someone's house. Everyone was friendly, and I got a sense of a nurturing environment. The only reason why I didn't put my grandmother in there right away is money. They're very expensive but you can tell why they're so expensive. There are so many things that they do. They have an indoor pool where they do aquatic aerobics. They do three square meals plus a snack every day. It's a large, eight-bedroom, and it's not as expensive as it could be, but it was still a little bit too pricey for me. It's beautiful, beautiful ground, but I think they're in the process of renovation. They're trying to repaint things.

ReviewerFC101622A

The staff at Russell Residence was very friendly. We spoke with the owner. She was very passionate about running a good home there. There was a lot of effort that was put in to ensure that it was comfortable for the residents. I think they had probably more room available for private rooms versus doubling up. There were renovations that they had started. The residents seemed to be pleased with the rooms that they were in, especially the private ones. What I didn't like was it was on two levels with stairs. They had one of those chair lifts in place, but I still didn't like that. It kind of gave me an impression that sometimes folks weren't able to totally interact with each other because of those that may have difficulty climbing stairs or whatever. It's not against the owner. It's just the way the house was designed. The owner was very pleasant. She followed up, and she was very accommodating and informative. I didn't have much interaction with the staff, other than just passing them.

Karen

We chose Russell Residence for respite care. The staff was definitely genuine and caring, and made a connection with my mother while we were there. We did appreciate that definitely. It's nice. It's someplace that Mom could enjoy if I have to do something or if I have to go away. That's definitely a peace of mind for me while enjoying my vacation. You felt welcome right from the front door from the staff member who opened the door for us. She definitely was welcoming and very professional. They were in the process of doing some upgrades. They have an outside seating area and a recreational area in the back. They're actually in the process of putting in a pool, but Mom's not going to be there long enough for that. They definitely had a lot of things that they do daily.

Robin

I went to Russell Residence. It had a lot of rooms. I thought it was laid out nice. It was a nice place from what I could see. The rooms don't have any kitchenettes or anything like that. They cook for them. The facility had just one kitchen. There are staff members staying there all the time. I met two of the staff and they seemed very pleasant and very nice. They do some exercises with everybody. They have a pool in the back, but it's not workable right now. Suzy (the owner) is working on that to get that going for some therapy in the pool. She was very informative. She gave me the list of food that they serve people to give me an idea of what they do for breakfast, lunch, and dinner. She was a very nice lady. They have their own podiatrist that comes in that checks their feet and will cut their nails and stuff like that. I think they also have a physician that comes to the house that will do different things, so that's very convenient. I didn't look outside that much, but there was a little patio on the left-hand side. The place looked very clean.

Millie

I toured Russell Residence. The dining area was a just dining room with chairs around it. The facility could use a little bit more cleanliness. The furniture that the residents would sit in was kind of very worn and not the cleanest. The community was great. It felt like you were driving up to a home in a community. It didn't have a facility look, so that was good about it. But at the same time, it wasn't the cleanliness that I expect it. I didn't put my mom there because it wasn't a place where I wanted my mom to be. I was greeted by someone who was not happy that I showed up early. They called the woman who I was supposed to meet with, and the woman came and met with me. She was nice, the woman who gave me the tour. But it's like the people there were almost told not to answer any questions. The staff needs improvement. If you work in a facility like this, you should enjoy what you're doing.