Arbor Terrace at Citrus Park- AL
13810 Sheldon Road, Tampa, FL 33626
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Reviews of Arbor Terrace at Citrus Park- AL in Tampa, Florida
4.7
(12 reviews)
Facility
5.0
Staff
4.9
Food
4.8
Activities
4.3
Value
4.5
Reviewer#AT0215b
5
|
February 16, 2023
I chose Arbor Terrace at Citrus Park - AL for my husband, and he moved in last month. He's in the Bridges program which is a transition between assisted living and memory care. You walk into a nice lobby with a receptionist, chairs, and waiting space. It's light, with a pleasant odor, and very clean. The staff is very caring and very professional. They cover the patient's needs. There are lots of activities planned, and patients can do what they want. They have bingo, they have some outings, and exercise classes (both seating and standing). They show what they call travel videos where they take you to a place and show you all about it. And then they have other memory-type games to help patients and also allow them to go down memory lane. The food is good.
Provider Response
Sandy
5
|
December 25, 2022
Visiting Arbor Terrace Citrus Park was a good experience. The salesperson was really knowledgeable, helpful, and knew the community very well. It's a new facility, about four years old, so it looks new and well-maintained. Their light fixtures are current. Nothing's outdated. The facility itself was well-appointed. The dining room, the public living room, the bar, and the gathering room were very nicely done. The apartments were also nice and up-to-date. They have everything that you could need. I saw people playing cards, somebody enjoying the bar, and somebody setting up to play the guitar and have live music. We saw a couple of women just kind of socializing in the common areas indoors and outdoors as well. So, that was nice to see. The staff seemed caring and interested. They have patios, gardens, and a swimming pool. They don't have a large gathering area though, which was one shortfall, because my mom foresees having a larger group come to visit her now and then. So they don't have any gathering spaces for a larger group.
F.B.
4
|
October 22, 2021
My mom is in Arbor Terrace Citrus Park. It's like everyplace else, there are good things that we like about it and there are other things that we're not so happy about. All in all, she's pleased. I'm sure she wished some things were better, but all in all, she's happy. It's a very nice facility and the cleanliness is very nice. Her room is quaint, but it's nice. And the staff members are very helpful, for the most part. She said that the food could be better. They have a lot of activities, unfortunately, she hasn't done much but they encourage her to take part in the activities though she doesn't. That's just her disposition. I think it's a little expensive.
Provider Response
snt
5
|
October 11, 2021
I can’t say enough about the caring associates in Arbor Terrace citrus Park Sandy who is always on the floor assisting me when I come in and always helping of the residence I just love her the community is clean and bright energetic all of the care staff take care of all of the residents are very concerned and considerate of all the residents and take good care of family when family comes to visit I could not be happier having my grandmother placed here
Provider Response
Jersey girl 4
5
|
October 8, 2021
On our visit we were very impressed with the spacious, clean, beautiful facility. We did not have a chance to dine there but the food looked very good. There was a lot of interaction with staff and residents.. The staff were all so friendly and the sales staff were very helpful answering our questions. I'm sure when the time comes for us to give up our large home we would definitely choose Arbor Terrace as our home.
Provider Response
JCPJ
5
|
September 16, 2021
wonderful home like environment you are welcomed as soon as you walk in the door.
Provider Response
Stephanie
5
|
June 23, 2021
Arbor Terrace at Citrus Park was a five-star place. It was wonderful. The chef even came in and met me and gave me a hot apple pie. The food's incredible there and their menus too. The nursing staff was wonderful. The rooms were beautiful. They had a garden area with a gazebo and a little walking path. Everything was really nice. It was definitely a first rate community. All the staff I met was great. They had everything there. I saw the studios and the one-bedrooms, and they were both very nice, clean, and looked new. I think they're doing some more remodeling in the memory care area, too, or the area where they keep most of the people that have more trouble with their memory. It's gorgeous, and the rooms were pretty. The security was great there. You couldn't get in without someone buzzing in or out. It was very good. They had an activity room, a library, a book room, a music area, arts and crafts, and games, an area where they do movies, and a big living room area that they have parties in twice a month where people dress up and dance, and they have live music. They had a courtyard with a gazebo and a little path, and it was very pretty, and they've got walls of bushes around. It was very nice.
Provider Response
Robert
4
|
May 5, 2020
I visited about four different communities and I liked Arbor Terrace at Citrus Park the best. Meals are included and they are very good. They have varied activities for the residents every day like game boards and discussions. The food is excellent and the staff is excellent. My apartment is very roomy. I have no complaints. It's quite expensive though.
Provider Response
Randy
5
|
March 14, 2020
Arbor Terrace at Citrus Park is beautiful. The staff is very helpful, and the maintenance is spot on. If you ask them any questions, they get right on it, and they get back to us. We're very happy with our choice. My parents seem to be very happy with the food, but my father would've liked sugar-free desserts. My mother is having a lot of fun with the ladies. She's playing cards and mah-jong, and this week, they took the bus to the Wal-Mart.
Provider Response
George110249550
5
|
January 23, 2020
After several site visits to facilities in Northeast Pinellas (Clearwater/Safety Harbor/Palm Harbor) and in Northwest Hillsborough, I selected the Evergreen (Alzheimer's) Unit at Arbor Terrace Citrus Park for my father. He has been in their great care for 5 months now, and our entire family is very pleased with all they do for him. I visit at many different times and find every team member of every shift to be compassionate and loving for all of their residents. Dad is treated with dignity and respect. The service attitude is modeled throughout the entire complex. The facilities and grounds are beautiful and well kept. I only have one negative -- cell service is spotty indoors, but that gives me more reason to take Dad outdoors to explore the gardens (and beyond).
Provider Response
Joanne118678750
5
|
January 20, 2016
Arbor Terrace of Citrus Park was a very new facility. You feel like you’re in a five-star hotel when you walk in. It is absolutely beautiful, and everything is updated with the latest décor. I did not see a menu, but I went in the dining area of the regular assisted living facility, and I thought that I was on a cruise ship. It was just absolutely beautiful. The rooms were very nice. I visited the dementia section, and they have an area in the back where the patients can go outside that's all fenced in and locked so no one can wander off. They also have their own dining area, which was small but very nice. It was really very impressive, and they were very nice and very accommodating.
Deborah C1
4
|
December 22, 2015
My mom is in Arbor Trace at Citrus Park. It is a very nice, upscale place. It looks more like a hotel than an old folks' home. The food is good. The help is wonderful and well-staffed with a good ratio of caregivers to patients. They have three different levels of care, including memory care and assisted living; Mom goes to memory care. Everything is very clean and nice. The rooms are large; my mom's room is 386 square feet. They do have activities, but I would like it if they had more, different activities. For memory care, they have art, cards, bingo, movie nights, walking, feeding the birds, and gardening. They have a lot of things. They have a very positive atmosphere. The residents seem very happy. I will recommend them.
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Services and Amenities of Arbor Terrace at Citrus Park- AL in Tampa, Florida
Aquatic Amenities
- Swimming Pool
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Personal Care
- Meal Preparation
Dining
- Communal Dining
Inside Amenities
- Entertainment Venues
Transportation & Shopping
- General Transportation Services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Languages
- English spoken
Financing & Payment Options
- All Inclusive Rent
About Arbor Terrace at Citrus Park- AL in Tampa, Florida
To learn more about this provider’s license and review other available state reports, please visit:
Florida Agency of Health Care Administration
Map of Arbor Terrace at Citrus Park- AL
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