More than 900,000 people rely on the dependable performance of GreatCall products. Launched in 2006, GreatCall is a California company that provides Jitterbug phones, including the Jitterbug Smart2, to elderly adults across the nation. In 2018, Best Buy acquired GreatCall, but the Jitterbug brand remains under the control of GreatCall.

What is the Jitterbug Smartphone?

Many seniors want the features of a smartphone without the confusing interface and hefty price tag associated with many modern devices. The Jitterbug Smart2 addresses this issue with a simple smartphone that contains the features seniors want and need. Subscribers can call or text loved ones, take photographs with a 13MP camera, surf the internet and monitor healthy habits with this popular phone. The buttons are large and easy to press, and there’s a designated button for emergencies, so seniors can quickly call for assistance.

Prices vary from approximately $20 to $60 based on the number of texts, minutes and data that seniors use on a monthly basis. This price range is on the low side when compared to smartphones, including Androids and iPhones, from other companies. Elderly adults can request unlimited text and data plans if they plan to use the Jitterbug Smart2 often, which may help them cut down on usage costs over time.

In today’s hectic world, family members and friends don’t always have time to visit loved ones in person. Whether they call the grandkids each weekend or text words of inspiration to friends, the Jitterbug Smart2 helps seniors stay connected across the nation. Discover all the perks associated with the Jitterbug Smart2 below, so you can decide if this device provides the features and costs that suit your lifestyle and budget.

Jitterbug Smart2 Medical Alert System Features

Many seniors choose a medical alert system for 24/7 monitoring in case of falls or other emergencies, but the Jitterbug Smart2 phone provides other safety solutions. As with medical alert systems, Smart2 users can request emergency help with the press of a button; however, they can also request locksmith services and roadside assistance when needed. The Jitterbug Smart2 phone also helps elderly adults manage their life with brain games, weekly wellness calls and MedCoach. MedCoach lets seniors know when it’s time to request a prescription refill, and it also helps them remember when to take medications each day.

Seniors can share photos of their new haircut or home decor with faraway friends thanks to the Smart2’s 13MP camera, which captures crisp, vibrant pictures. The camera includes a flash function, so seniors can snap pics in dimly lit environments.

Jitterbug Smart2 phones are not waterproof, so seniors should keep their phones away from tubs, pools and sinks. The phone’s battery dies after approximately 10 hours of moderate use, but the Smart2 comes with a charger.

Subscribers who prefer talking over texting can take advantage of the Jitterbug Smart2’s voice-to-text feature. Conversation flows naturally thanks to the loud speakers on this senior-friendly smartphone, and the device is suitable for seniors who have hearing aids.

Jitterbug Smart2 Plans

Monthly Smart2 plans start at $19.99, but rates increase as you add texts, minutes and data. Jitterbug Smart2 subscribers who want unlimited texts, minutes and data should select the $59.99 monthly plan. Less expensive plans are available for seniors who prefer to talk rather than text, and a package that offers unlimited voice calls costs $20 per month. Texting packages start at $3 per month for 500 texts, and unlimited texting requires a $15 investment for the month.

Emergency health services are available on a three-tier plan, and prices range from $19.99 to $34.99 per month.








5Star Urgent Response




Brain Games




UrgentCare Live Calls




Caregiver Monitoring




Medication Reminders




Device Replacement



Yes, for theft or loss

Jitterbug Smart2 Device Information and Pricing

The Jitterbug Smart2 has a one-time device fee of $149.99, plus fees for shipping and activation. After that, expect to pay for minutes, texts and data based on your usage trends. Unlimited minute, text and data packages are available for $40 per month. Unlimited texting costs $15 per month, and unlimited talking and texting costs $20 per month.

There are no cancellation fees for the Jitterbug Smart2, and you can test drive the device for up to 30 days with no commitment. Long-term contracts aren’t required for subscribers, so prices are based on monthly usage. Equipment protection is available for less than $5 per month as well as the cost of a deductible.

Monthly Minutes

Monthly Texts

Monthly Data

100 Minutes – $5.00

500 Texts – $3.00

100 MB – $2.49

750 Minutes – $10.00

1000 Texts – $5.00

250 MB – $5.00

1500 Minutes – $15.00

2500 Texts – $10.00

1 GB – $10.00

Unlimited Talk & Text – $20.00

Unlimited Texts – $15.00

2.5 GB – $15.00

Unlimited Talk, Text & Data – $40.00

Unlimited Talk, Text & Data – $40.00

Unlimited Talk, Text & Data – $40.00

The Jitterbug Smart2 is a smartphone from GreatCall that introduces seniors to technology via a simple, user-friendly layout. Seniors can practice snapping selfies with the 13MP camera or capture photographs of pets and grandchildren. A list-based menu lets seniors explore features and options without scrolling through a screen filled with app icons. The phone is Bluetooth compatible, so seniors can pair it with ear buds or use it to control compatible wireless devices.

The Jitterbug Smart2 phone costs $19.99 to $59.99 per month. The price varies depending on which minute, text and data package you choose.

Pros and Cons of Jitterbug Smart2 Devices

Many golden-agers enjoy the convenience of keeping in touch with a Jitterbug Smart2 phone, but this device isn’t without flaws. Consider the benefits and disadvantages of this Jitterbug smartphone before you choose it over the Jitterbug Flip or a competitor’s device.

Jitterbug Smart2 Pros:

  • Generously sized display makes texting and Web browsing easy
  • Loud speaker for effective communication
  • 13MP camera with flash for selfies or group photos
  • List-based layout helps seniors quickly find what they need
  • Features are geared toward elderly adults
  • 24/7 access to health services from professional medical providers
  • Brain games enhance memory skills and cognitive development
  • Customizable packages for text, talk and data
  • Nationwide availability for locations with Verizon Wireless access
  • GreatCall is a U.S.-based company

Jitterbug Smart2 Cons:

  • The company advertises a long-lasting battery, but some seniors complain that it dies quickly
  • Device is not waterproof
  • Not ideal for seniors who aren’t tech savvy
  • Some seniors may feel overwhelmed by all the subscription options

The Jitterbug Smart2 is a highly rated smartphone geared toward elderly adults who enjoy modern technology with a simple interface. This device has an emergency button, so seniors can contact help day or night, but some elderly adults may prefer the simplicity of a medical alert system or the Jitterbug Flip.

Seniors who want to chat with loved ones, schedule their own medical appointments and browse social media sites typically enjoy the Smart2, but it isn’t right for every elderly adult. Before you invest in the Jitterbug Smart2, take some time to explore the pros and cons of similar devices so you can make an informed decision.

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Overview Of The Top Recommended Medical Alert Systems
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