To start with, this is my mother in law who was the patient. I am writing because my husband is too angry and upset to write this review. First of all, let me just say that most of the staff are overworked women (and some men as well) who do their very best to care for the residents. The staffing guidelines are not always met, despite what is written and I know this because I am a retired nurse myself and I've seen it all over the years. The building was constructed in the 70's and has a very institutional look, cold and concrete. The grounds are nice but essentially inaccessible to most residents. Most of the units have that old "urine" smell in places but housekeeping does their best. It is what it is, you know. The Dept of health makes all nursing homes jump through hoops, some are ridiculous and all are meant to protect the residents. My only complaint was with the nurse manager of her floor (which I will not name) who was a younger woman with a giant attitude and disrespected my husband and I every chance she had the opportunity to do. This was not quite a year ago so I cannot say wether she is still employed there. I spoke to her direct boss, who insured me she was a caring capable woman. Everyone else truly seemed caring and professional. Since my mother in law was dying, we spoke in her behalf knowing her far better than the staff, our concerns were not always met with seriousness and still, this manager was almost bullying us in her last months of life, it was more of a power struggle and I would have had more to say if it wasn't for my poor husband who was having emotional challenges coping with the reality and didn't want to rock the boat, thinking it would be taken out in her in the end. I would consider the facility as there are many good caregivers here. But as a former RN and advocate for patients in the past. I would encourage all who find themselves in our situation to demand what is needed for your loved one, do not be afraid to act as an advocate for your family member or friend if you feel the need to. Many elderly are taught to do as they are told and not question the medical authorities and either are not willing or able to do so themselves. It is not a bad place, but keep on top of all aspects of care and meet the staff of their unit first, if possible. I respected my husbands wishes and did not rock the boat too hard, but please investigate with an open mind and an open mouth before choosing this most important decision.