The sanitation of Papillion Manor is good, and the appearance is very nice. I have a single room, so it is OK. But it is not handicapped equipped -- which is very detrimental -- and if there are two persons in a room, it is extremely difficult to get around. They have more nurses' aides than they do nurses, so they don't have enough nurses on the staff. They have plenty of activities. They had a band this morning that came and played for the people, they have church services several times a week, and they have games. The food is very bad, and the dining area is, again, not handicapped equipped, so it is difficult to get around. I am looking right now; the majority of people in this dining room have wheelchairs. The staff is friendly, but they don't pay attention. The night shift does not pay attention to the patients at all. They don't pay attention to the medicines which are to be distributed, or to the lights which are flashing in the hallways. It takes forever to get to a person, and it is not because they are busy. They need to improve on their scheduling. There are no schedules for physical therapy or occupational therapy, so you have no idea when you are going to be called to go. As far as getting people to and from, there is a taxi service that they charge for, but then it is very hard to get them.