The Madison Independent Living

18626 N Spanish Garden Dr, Sun City West, AZ, 85375

Reviews of The Madison | Independent Living

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November 02, 2016

By Phil760754

I visited this facility

I liked the guy who showed me around The Madison, but everything else is negative. The guy did a nice job, so we had a nice experience that way. We didn't care for the rooms or the facility, and it smelled like a nursing home and didn't have the ambiance of a retirement community. It was old and had an old feeling. The staff was friendly though.
Provider Response

HelloPhil760754, thank you for taking the time to leave us feedback. We take reviews very seriously here at the Madison, so we really appreciate when folks take the time to provide us their feedback and let us know how we're doing. We are so happy to hear the staff was friendly and you had a nice experience with us there, and appreciate your sharing your other comments with us as well. Thank you!

February 16, 2016

By Cindy120070650

I visited this facility

I visited The Madison because my friend's mom lived there. She was very happy there. She really liked it, but they raised the rent, and she couldn’t afford it anymore. To me, the room looked small because it was a one-bedroom and she had a lot of furniture. Aside from that, it was nice how the room was arranged. She had a little patio outside her window, which was nice. The food was very good with good choices. They had a wonderful small salad bar. The staff was very nice. They were very kind to my friend’s mom. They were very sweet to her. It was really neat. One time, they threw a small birthday party for her in the dining room, and that was really sweet. They also had movie nights every week and entertainment.

February 10, 2016

By Joe120158350

I visited this facility

The Madison was very nice, but one of the big issues for my sister was the fact that the rooms were small. The bedroom, and the living-room, and the whole little apartment setup was small; but it certainly was adequate. Everything about the place in terms of food, and the meals appeared to be good. It was well-run. The dining room setup was very nice. Not quite like a restaurant, but very close.

August 15, 2015

By Caring111649050

I visited this facility

We visited The Madison. They showed me a very good product. They were also quite a bit for their pricing. The facility was clean. I would feel comfortable there. I looked at one room, and it was very nice. The facilities I visited were fine, but if I choose to go to one, I would choose The Madison because it is within Sun City West.

May 17, 2015

By Anonymous106763250

I visited this facility

The Madison had nice gardens. As I recall, there was a walkway between the independent living and the assisted living. I think it was quite amazing that the people who work there seemed like they really enjoy their jobs. We were invited to have lunch, and it was very nice. It looked like the meal was well planned. It was quite good. The facility was a little small as far as the living area, but other than that it seemed quite adequate. The rooms were fairly small. They had a balcony at one end so you could sit outside.

May 13, 2015

By Caring105737350

I visited this facility

The Madison is very nice; I like the facility in general. The staff is extremely helpful and friendly. The rooms are very nice. They have most everything: exercise, swimming, bowling, trips to the casino, and limousine rides to wherever they need to go. We just felt more comfortable with it.

April 30, 2015

By Anne105553250

I visited this facility

The Madison was beautiful. It was very well staffed. We actually spent a night there and had a meal with them. It was excellent. The apartment was very nice. It was a one-bedroom, and it had a small kitchen, a bathroom, and a balcony.

March 19, 2015

By Caring102758150

I visited this facility

I also went to The Madison. The tour was fine, but compared with the other places, it is not. Madison really needed to be updated on a lot of stuff. It was a nice visit, but it is definitely not what I really want. There seem to be a lot of people around. They seem to be nice and friendly.

October 22, 2014

By Astrid1

I visited this facility

The chef made the food more interesting in The Madison than all the other places. They are well trained and have interesting ideas. The staff called everybody by their names and knew something about the residents. They have nice apartments but like the other places, they were kind of small. They have many activities for the day and they have a calendar for the month. For the men, they’ve got poker and they showed movies every evening. They took them on walks, they had outings to local shopping or to places interesting to see. I’m hoping to move in in 4-6 weeks.

September 08, 2014

By William48

I am/was a resident of this facility

We lived fairly close to Madison and we liked it better than the other that was near us -- that's why we chose it. It was in a wonderful location for business and for stores. The rooms were great. We had a two-bedroom apartment, which we liked. The activities were great and we liked it. When we first moved in, we like it very well. However, the staff was not helpful. They have a routine and you would have what they offered. The food was terrible. We also didn't like the very high rental. It was $4,000 a month.

August 05, 2014

By Nancy88426450

I visited this facility

The Madison is wonderful; even though it was older than the others, it was run a lot better. Everything was just nice and neat and the grounds were great. The view from the dining room was nice. Everybody seemed to be enjoying the food and it looked really nice, but we were not able to try it. The rooms were a nice size and it was quite reasonable. The apartments we visited -- one was a two-bedroom unit and both bedrooms were of nice size. The closet space was good. They had a nice kitchen with plenty of cupboards, a sink, refrigerator, and stove. I thought it was pretty impressive.

June 28, 2014

By Caring4031

I visited this facility

I know somebody who used to be the director at The Madison, and he described it me to before, but when I went over there I was amazed by what they have for amenities. They have a locked in little pool. They have wonderful meals. I know because I have eaten there before. They are not as expensive as I expected them to be. I was very impressed. The rooms are great. They have access to a lot of exercise equipment.

January 18, 2014

By Caring72186150

I visited this facility

What I like about The Madison is that it's local. I live in Sun City West and some of the people I know live there. Also the amenities of the community are open to their residents there, and that's something I like. I also like going to the library and getting books, water exercises and water walking, etc., and these are the things that are open to me as well. The Madison did have activities that I was interested in. They would play cards, bingo, they would have field trips and if you want to go to a store, that can be arranged, etc. It was certainly an active community. The staff was very friendly and very cordial. They have been sending me newsletter to show their amenities and all the busy things they do. They also showed me their menus of what they serve. I ate there and the food was very good. The dining room was very nice and there's lot of choices. If you didn't see anything you like, there is also another menu with stuff that people usually eat, e.g., a hamburger goes always. It's very nice. My friend has an apartment there and it's very nice. She likes it. She seems to be happy there. She hasn't been there very long, yet she's fitting in. She has met some of her neighbors that live on the same hall as she does. They have been very nice to her and cordial and have had lunch with her.
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Photos of The Madison

Features of The Madison


  • Minimum Rate: $2574/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Private Dining Room


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms


  • Offsite Activities
  • Lectures Discussions
  • Wii Sports
  • Fitness Room

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55

About The Madison

The Madison is located in Sun City West, AZ, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to The Madison for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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The Madison

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