Home Instead Senior Care - Newport News, VA


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Reviews of Home Instead Senior Care - Newport News, VA

based on 10 Reviews

LuvTheBay679 February 22, 2016

I am a current client of this provider

Home Instead Senior Care is by far the best agency on the Peninsula. We started our search based on recommendations from friends, church members and Physicians. I took time away from work to meet with a handful of agencies for my Mother, that was a interesting experience to say the least, then I met with Chuck from Home Instead, from the beginning he made me feel very comfortable,he showed up early (unlike some of the other providers) and Mother says He's easy on the eyes. I felt like he knew exactly what my struggles are and how to deal with them, the easiest way possible. After a few minutes into our conversation I knew this was the right provider for my Mother. Chuck really was able to understand what was going on and my day to day struggles with working, caring for my family and caring for my Mother. Come to find out he was his Grandfathers Caregiver while attending College. He was the only one to offer support to me not only in conversation but offered other resources to help me cope with my situation. The reassurance of his voice saying "You are not alone" just reinforced my decision to go with Home Instead. Care has been started, my Mother and I really love Home Instead, the Office Staff is AMAZING!! I know I made the right Choice for my Mother and HIGHLY RECOMMEND Home Instead.

Grant2 October 30, 2013

I am a current client of this provider

We had Home Instead since August. We interviewed three different people from this provider and they seemed to fit our needs. So far we're very happy with them. We haven't had any real problems. So far they have been on time, they have done what we have asked for and any little problem that we had, they have gone on ahead and corrected it. So I can say we're happy with them. The caregiver we have right now would come in three times a week, three hours a day. We're happy with him.

Kathy41 August 01, 2013

I am a friend or relative of a resident

I liked that it was personally run by the owners. They did a lot of background checks on people and they had also some things where they actually train people with memory issue and dementia and that's very important to me. They were wonderful. They've taken over different things since I lived several States away, they would pick it up all the time. They were very consistent. They all wanted to help. They were not just sitting there, they wanted to do and be there. These people took them out to the beach and the park. They got my aunt out and about.

my2pups January 29, 2013

I am a current client of this provider

I cant not tell you enough how Home Instead Senior Care has changed our life. I'm a working mother who cares for 2 kids,husband and an aging mother. It was tough juggling both. I started my search and interviewd other companies. I stoped looking when I met Chuck and Hollie the husband wife team who make up Home Instead Senior Care. The passion in their voices assured me this was the right company to go with. My mother loves Home Instead Senior Care. They are reliable, dependable, caring,trained and very professional. My mother cant wait until her caregiver comes to help her in whatever needs done. My mother is full of life and excited when Home Instead Senior Care comes to the door! Home Instead Senior Care is a dream come TRUE! Thank You so Much!!!

Pattyz January 29, 2013

I interviewed this provider

best company in Newport News to use. I have tried others for my dad. Home Instead was the most professional and exceeded my expectations. Highly recommend.

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From Home Instead Senior Care - Newport News, VA

Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Newport News, VA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured

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