Home Instead Senior Care - Keller, TX

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Reviews of Home Instead Senior Care - Keller, TX


based on 9 Reviews

Anonymous117777850 December 26, 2015

I am a current client of this provider

Home Instead Senior Care is great; they are fantastic. I don’t have any problem with them. They do everything I need. They take me to the store, they help me with my housecleaning, they even bathe me


Law601 March 23, 2015

I am a past client of this provider

My mother was a client of Home Instead. The quality of caregivers was very poor overall. They seemed to have had little training and most had been hired only a few days before coming to the house. She went through 21 caregivers in about seven months. Of those maybe two were competent. Some were rejected because their service was pitiful and others frequently quit the company apparently due to low pay. Several night shift people clearly viewed it as a way to get paid to sleep and had little motivation to care for my mom. The management team provides zero oversight or quality assurance and if a client complains about a caregiver's performance, they simply go out and hire another off the street and send them to the home. Beware.


Caring9205 April 12, 2013

I am a past client of this provider

The dispatchers and managers at Home Instead were very nice and helpful. We had 3 caregivers. One of them was very good but the other two were not. The good one was very attentive and kind. I understand that this agency didn't pay very well so they didn't get quality staff.


Connie14 November 28, 2012

I am a current client of this provider

My therapist recommended Home Instead for my dad. It's been a very positive experience. They've done what I needed done, and never had any problems. Basically, they come in to help us with housework. The caregiver was very good and always been real nice. I've been using them for maybe three months now.

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From Home Instead Senior Care - Keller, TX


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Keller, TX


Agency Type

  • Full Service Agency
  • Agency Extra Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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