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Reviews of Superior View Assisted Living
Overview of Ratings
May 01, 2012
I am a friend or relative of a resident
The staff are very rude. I've noticed many of the staff, including the supervisor, abusing the residents. I've seen the staff yell at residents, hit residents, and even refuse to feed the residents. I called ombudsman on this company but nothing was done about it. The management didn't take care of the residents well either. There was no van to bring residents on appointments or on outings. Staff was responsible for driving residents to appointments which made me very nervous for my grandfather since most of the staff was either age 18-21 or had unreliable cars. The facilities were falling apart. Broken doors, broken railings, burnt out light bulbs, and a constant smell of urine. I witnessed many staff go change someone, take off their gloves, and continue cooking lunch without washing their hands. This is a horrible place, and I wouldn't wish a stay here on my worst enemy.
About Superior View Assisted Living
Superior View Assisted Living is an assisted living facility in Duluth, MN that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Superior View Assisted Living