COVID-19 Update: With social distancing and stay-at-home orders, many seniors are struggling with loneliness and isolation. We’ve developed a list of products that caregivers or seniors can purchase to help older adults stay happy, healthy and connected, whether they are aging in place at home or in an assisted living community.

Best for Streaming and App Functionality

Widex is a family-owned company that began in a basement in Denmark in 1956. Since then, Widex has partnered with hearwear company Sivantos to become one of the top hearing aid brands in the world. It’s now one of the world’s largest and most advanced hearing aid manufacturers. 

Widex’s hearing aids are designed with digital technology as the focus, so its devices work with apps that allow users to personalize their hearing aids for better performance. Widex does not authorize any dealer to sell the Widex brand unless they can provide in-person device personalization and support. Furthermore, many technological sound quality features offered by Widex are not available from other hearing aid brands.

Widex Hearing Aid Technology Levels

Many Widex models come in four technology levels: 440, 330, 220 or 110. These levels were designed to accommodate a range of different lifestyles, as well as individual user budgets and hearing loss profiles. The highest technology level (440) costs more but offers the best performance and the most comprehensive feature set. 

The different technology levels also have adjustable sound classes suitable for a variety of listening situations. For instance, 110 models are great for those who most frequently find themselves in an environment where there is little or no background noise. Those who frequent more blended and noisier sound situations may prefer the 440 model.   

Other features, such as speech enhancement and directionality, are also determined by the technology level that consumers select. Check the table below for an overview of Widex’s technology levels or contact your local Widex retailer to learn more about the available levels for a specific model.


440


330


220


110


Price Level


Highest


Moderate/High


Moderate


Lowest


Wireless 


Yes


Yes


Yes


Yes


Directionality


Yes


Yes


Yes


Yes


Wind Reduction


Yes


No


No


No


Noise Reduction


Yes


Yes


Yes


Yes


Soft Level Noise Reduction


Yes


Yes


Yes


Yes


Speech Enhancement


Yes (RT/IE)


Yes (IE)


No


No


Audibility Extender


Yes


Yes


Yes


Yes


Widex Hearing Aid Models

EVOKE Series Hearing Aids

EVOKE was one of the market’s first smart hearing aids, and through continuous development, the EVOKE series from Widex has remained above average for its long battery life and extensive feature sets. To personalize the EVOKE hearing aid, the EVOKE app provides sound adjustments and suggestions, and other settings that users or their audiologists can select. Once the user has set up an EVOKE hearing aid to his or her preferences, the device remembers everything and automatically adjusts to all sound environments, whether noisy, quiet or moderate. Some EVOKE models are also compatible with the ZPower Recharging System, which makes any EVOKE model with a size 312 battery rechargeable. 

The EVOKE product line includes three receiver-in-canal (RIC), two receiver-in-the-ear (RITE), three behind-the-ear (BTE), two completely-in-canal (CIC) and three in-the-ear (ITE) hearing aid models. The behind-the-ear styles are available in 10 colors and in-the-ear styles come in a range of three colors. View the table below for details on several EVOKE series model.

Features
Fusion 2FashionCICXP

Fit Type


RIC/RITE


BTE


CIC


ITE


Battery Life


165 hours (varies by receiver model)


160 hours


100 hours


140 hours


Decibels of Gain


62 dB (varies by receiver model)


71 dB


62 dB


68 dB


Noise Reduction


Yes


Yes


Yes


Yes


Telecoil


Yes


Yes


Yes


Yes


Programmable Push-Button


Yes


Yes


Yes


Yes


Microphone Openings


No


Yes


Yes


Yes


BEYOND Hearing Aids

BEYOND hearing aids come in two feature-rich and Bluetooth enabled models. However, the only real difference between them is that the BEYOND Z features a built-in, rechargeable battery that provides all-day battery life while the regular BEYOND model carries an impressive 170 hours of battery life. 

This made-for-iPhone hearing aid was designed for compatibility with most Android phones and iPhones and supports direct streaming from most smart devices. With BEYOND’s personalized app, users and their audiologists can make sound and listening adjustments to take full control based on the user’s hearing loss profile and the sound environments they frequent. The app also allows consumers to use photos and added locations to create personalized programs.

BEYOND and BEYOND Z are available as receiver-in-canal (RIC) and receiver-in-the-ear (RITE) configurations with 15 colors to choose from for each. View the table below for details on each BEYOND series model. 

Features


BEYOND


BEYOND Z


Fit Type


RIC/RITE


RIC/RITE


Bluetooth Enabled


Yes


Yes


Battery Life


170 hours (varies by receiver model)


All-day


Rechargeable


No


Yes


Decibels of Gain


62 dB (varies by receiver model)


62 dB (varies by receiver model)


Noise Reduction


Yes


Yes


Telecoil


Yes


Yes


Programmable Push-Button


Yes


Yes


Microphone Openings


No


No


The Widex CUSTOM Hearing Aid

CUSTOM bears that name because, after a visit to an authorized retailer for a fitting, Widex customizes CUSTOM hearing aids to fit the individual user’s ear for the most comfortable fit possible. This hearing aid features sophisticated Widex hearing technology, and its incredibly discreet in-the-ear (ITE) design makes it nearly invisible. 

CUSTOM is available in six colors and features programmable physical controls. This hearing aid is also compatible with Widex’s DEX accessories to improve wireless connections with phones, TVs and other devices. View the table below for details on CUSTOM hearing aids. 

Features


CUSTOM


Fit Type


ITE


Battery Life


125 hours (varies by receiver model)


Rechargeable


No


Decibels of Gain


68 dB (varies by receiver model)


Noise Reduction


Yes


Telecoil


No


Programmable Push-Button


Yes


Microphone Openings


No


UNIQUE Series Hearing Aids

widex hearing aid

UNIQUE series hearing aids are all digital and come in Widex’s four technology levels, with the 440 level offering great sound in the broadest variety of environments. The UNIQUE series also features automatic adjustment to tune in to a variety of sound situations, and is compatible with Widex’s DEX accessories. These hearing aids can fit any wearer comfortably thanks to this series’ broad array of fit styles. 

UNIQUE hearing aid models include one in-the-ear (ITE), two receiver-in-canal (RIC), one receiver-in-the-ear (RITE), three behind-the-ear (BTE) and two completely-in-canal (CIC) styles to choose from. The behind-the-ear models are available in 15 colors and in-the-ear models come in your choice of three colors. View the table below for details on each UNIQUE series model.

Features


Passion


Fusion


Fusion Mini


Fashion


Fashion Power


CIC-Micro


CIC


XP


Fit Type


RIC


RIC/RITE


BTE


BTE


BTE


CIC


CIC


ITE


Battery Life


95 hours (varies by receiver model)


145 hours (varies by receiver model)


140 hours


140 hours


280 hours


95 hours


95 hours


120 hours


Rechargeable


No


No


No


No


No


No


No


No


Decibels of Gain


52 dB (varies by receiver model)


58 dB (varies by receiver model)


62 dB


62 dB


75 dB


57 dB


57 dB


59 dB


Noise Reduction


Yes


Yes


Yes


Yes


Yes


Yes


Yes


Yes


Telecoil


Yes


Yes


Yes


Yes


Yes


No


Yes


Yes


Programmable Push-Button


Yes


Yes


Yes


Yes


Yes


No


Yes


Yes


Microphone Openings


Yes


No


Yes


Yes


Yes


Yes


Yes


Yes


Warranties on Widex Hearing Aids

Widex offers warranties on all of its products as long as they are purchased from authorized dealers. Consumers should be aware that Widex warranties are not valid if a Widex product is purchased through an online retailer that cannot provide in-person diagnostics, counseling, selection, fitting, and maintenance of Widex hearing aids. These dealers are not authorized.

The length of warranty coverage on Widex hearing aids will depend on the model purchased. However, most models are covered for two to three years, though some begin at one year. An extended warranty for an additional one or two years ranges in cost from $75 to $150. 

Warranties cover repairs, loss, and damage to hearing aids, chargers, and rechargeable battery doors. Loss and damage coverage does not extend to rechargeable batteries. When filing a loss or damage claim, any replacement offer does not apply to accessories, demo instruments or custom earring/earmolds. There is also a small fee for replacement of lost hearing aids and the buyer is responsible for the cost of shipping and handling.

Authorized dealers can provide a detailed explanation of the warranty for the model you choose.

Widex Hearing Aid Apps

EVOKE

The EVOKE app leverages machine learning to gradually make adjusting an EVOKE series hearing aid simpler and faster. With this app, users can take complete control of their Widex EVOKE hearing aid. The app’s SoundSense feature allows users of EVOKE models in the 440, 330 and 220 technology levels to create their own sound programs for various environments. The app also lets the user adjust the volume on each hearing aid, select their own hearing direction and stream audio from their iPhone or select Android smartphone. 

TONELINK

This app eliminates the need for a remote control and Bluetooth or assisted listening devices. Functions include program selection, volume adjustment, mute and user-selected directional focus. Users of iPhones and select Android devices can use this app to make adjustments to key functions without ever touching their hearing aid. 

ZEN

ZEN was built for those who experience tinnitus symptoms such as a ringing or buzzing in their ears. The app uses relaxing sounds streamed from a smartphone or connected Bluetooth speaker to minimize the symptoms caused by tinnitus. Wearers of the newer Widex hearing aids featured above will gain access to ZEN Tones, which is an individual program that functions with the ZEN app. However, hearing aids are not required to use ZEN Tones.

BEYOND

Owners of Widex BEYOND series hearing aids can use this app to control the volume or mute their hearing aid. They can also stream sound from compatible devices and use the customizable interface to insert photos and adjust sound to create personalized programs. A BEYOND hearing aid’s battery life is displayed on the app at all times. This app is compatible with most Apple and Android devices.

COM-DEX

Users can utilize the COM-DEX hands-free streaming function to control their Widex hearing aids. Some of the app’s features include volume adjustment, adjustable programs and sound levels, microphone gain adjustment, and high quality streaming from mobile phones or a connected COM-DEX remote mic.

Widex Hearing Aid Accessories

AC-DEX

This small, handy remote control lets Widex customers make adjustments without touching their hearing aids. The AC-DEX wireless remote is small enough to fit on a keychain, and the lock switch ensures users will not activate the device when they do not intend to. Users who prefer to be more secretive about their hearing aids can use the remote from inside their pocket or purse as it relies on simple, physical buttons to operate.

With the AC-DEX remote control, Widex customers are able to manage hearing aid features such as volume and program selection. They will also hear verbal or tone cues that audibly confirm their selections.

UNI-DEX

This rechargeable accessory is worn around the neck and streams audio for up to 40 hours directly to Widex hearing aids. Users plug the mini-jack cable that comes with the UNI-DEX into a mobile phone or any audio device that has a mini-jack output. Once plugged in, streaming starts immediately. In addition to streaming audio, it allows users to talk hands-free while on their mobile phone, which is especially useful when driving.

CALL-DEX

Widex customers who have EVOKE, DREAM, UNIQUE, or SUPER hearing aids and who struggle to hear conversations through their mobile phone may find the CALL-DEX beneficial. Once plugged into the standard 3.5 mm audio jack output on most cell phones, this device streams conversations to the user’s hearing aids. Users will hear cell phone conversations more clearly for up to 80 hours of battery life.

PHONE-DEX 2

This DEX accessory was made for those who prefer a traditional landline phone. It is a cordless phone with an answering machine. However, this cordless phone was specially made for those who struggle to hear their phone conversations. It connects automatically to Widex hearing aids, so the sound is amplified to be extra loud, making landline calls less of a struggle. Features include an emergency button, voicemail that records up to a maximum of 25 minutes, a directory that will store up to 20 contacts, adjustable font size, alarm, 14 hours of talk time, 320 hours on standby, and an inside range of approximately 160 feet. Friends, family, and caregivers who visit will also be able to make calls from the phone.

The PHONE-DEX 2 is compatible with the following Widex hearing aids: UNIQUE, DREAM, and SUPER.

FM+DEX

This high quality assistive listening device is a great choice for hearing-impaired individuals who want FM radio streamed to their wireless hearing aids. FM+DEX provides signal conversion from FM receivers, telecoils, and audio line-in jacks. Other features include volume control, program selection, lockable program and volume, a rechargeable battery supporting up to 10 hours of streaming and a 90-foot connection range. This accessory is compatible with Widex EVOKE, UNIQUE, DREAM, and SUPER hearing aids. 

TV PLAY

TV PLAY is the perfect solution for those who struggle, even with their hearing aids on, to hear the television. This device won the Red Dot Award for design in 2018. The dual antennas deliver supreme streaming stability, allowing users to move around without losing connection. Combined with the EVOKE app, users can control their listening experience by eliminating other sounds, enjoy a normal conversation while also watching their favorite programs, and control the balance of sounds. The TV PLAY is compatible with Widex EVOKE hearing aids.

TV-DEX

The TV-DEX also allows Widex hearing aid users to have a better TV-watching experience. This wireless device lets users enjoy high-quality stereo sound without distortion or echoes for up to 10 hours. With the “Room Off” feature, users can turn the Widex hearing aid’s microphone off to get rid of distractions around them. Then when they’re ready to hear conversations or other background noise again, all they have to do is turn the mic back on. TV-DEX also supports audio for music lovers. 

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