Reviews of Oak Park Place Dubuque in Dubuque, Iowa
August 25, 2023
The tour I had at Oak Park Place Dubuque was very informative, well-organized, and the information package was good. They were very friendly and very helpful. They had a variety of activities. They did crafts, they had games, and concerts. They have a schedule every day, so that's good. They have a gym, a salon person that comes in once a week once every other week, and a little community room where they had church services, which was nice.
July 6, 2023
My husband is in Oak Park Place Dubuque and he's now in the memory care. It's been pretty good. Their nurses and the CNAs are good to him. They really take care of him and if I ever need anything or something's wrong with the unit itself, they're right on it and they're very helpful. The rooms are fine in the memory care unit. It's a good-sized room enough for a twin bed, a couple of chairs, and a nice TV. It's air-conditioned, and it's got a big bathroom with a walk-in shower, so it serves his needs. I had pizza the day we were there, and it was pretty good. They've got two sunrooms that are set up for a gathering. They also have puzzles that you can put together. On Wednesdays, there are movie nights, so they go downstairs and watch a movie. There's homemade ice cream on Fridays. The atmosphere is different because he started in assisted living. In an assisted living, you have your own kitchen and you're free to go around as you please. Memory care is locked down, so the people that are there are different than the ones in assisted living, but they're really good. You have to be a certain kind of person to take care of people that are having problems like that and they do very well. They've got a grand piano there. People come in and play music for them and they have a pub downstairs with a pool table. There's a lot for them to do. They ask them to participate and they don't leave them sitting in their rooms.
March 16, 2023
My grandmother is at Oak Park Place Dubuque. It was the closest memory care unit to us. The staff is very personable and they take really good care of her. She's kind of picky with food, but they're very accommodating. They always have music or crafts. They always have something going on. She's close to the living room area.
February 14, 2023
Oak Park Place Dubuque had a movie theater, a little pub downstairs, a pool table, some stuff where if somebody comes to visit Mom they can take her to these places, but not leave the building. On Fridays and Sundays they have a little ice cream parlor set up downstairs. So on Fridays and Sundays, they take all the residents down. The assisted people go by themselves, but the memory unit people, they take to the ice cream parlor, and it's set up really like an ice cream parlor. So it's kind of cute. They have them do stuff like folding clothes and stuff like that to keep them moving and doing something. The memory unit part, you know, like probably all of them, they were separated out. You had to have a key code to get in. It was pretty vanilla, it was nice. Everything was kind of beige and stuff like that. The person who took us on the tour was very knowledgeable. Everybody she met, she called them by name, so she obviously knows the people there. She was very friendly.
October 14, 2022
Oak Park Place Dubuque was nice and well-kept. The people were friendly. The staff did a great job and explained things well. The rooms were very good in size and clean. The dining area looked like a fancy restaurant. They have an exercise room and a bar area.
July 6, 2022
Oak Park Place Dubuque was the first place I went and I didn't think they showed me everything. I saw more in the other facility I went to. The place was nice, though. They had a nice dining area, but I don't think the lady went into it that much. She was very friendly but she seemed busy, and they might have been short of staff the day I went. The room was nice. I liked it a lot. It had a lot of windows and it was like a corner apartment.
November 7, 2021
My mom is currently at Oak Park Place Dubuque. The facility is nicely set up. The amenities are there for their use if they want to do it. They have a nice theater and a little pub, and the dining facilities are nice. It's also easy to get to for our family. It's on the west side of the city, so it's easy for most of our family to get there and visit. So those were the selling points. The staff there are OK, but I think they're so short-staffed that they spend very little time with the residents, and things are missed. My mom doesn't get a regular shower on the schedule. She is supposed to have it twice a week and sometimes she doesn't get it. She may get it maybe once a week, and usually, we have to prompt it. It was pretty good for a while, and then this week again, they didn't shower her on Wednesday and then try to blame it on her saying she didn't want to have the shower. My mom is very cognizant, so I know that she would not have forgotten and said, 'No, I don't want it' because later she said, 'No, I never said that.' So I'm not sure why that happened. When the staff is there, their care is okay, but I think they're so short-staffed that they can't spend very much time with the residents. I'm not sure how they structure their care plans, but it seems like they should tweak their care plans a little bit more and delegate the work to various ones to take care of various residents. I don't know how they divide up the work in the residents, but it just seems like there are some lapses. The food is OK, but my mom is picky though. I have not noticed any issues in the cleanliness. They're using the care staff for cleaning the rooms. They don't have special housekeeping. It seems like they have to use the girls that are there for caretaking for the housekeeping also. My mom's room looks okay now, but she's only been there a month. We've been cleaning in between, and the family goes in and does her dishes and things like that. I noticed the bathroom yesterday needed attention, and I think Saturday should be the day for a shower for her and cleaning. She got the shower, but I don't know if they cleaned. The activity end of it is good. My mom isn't one to partake in a lot of things. But they have cards, they have a craft room, they have music occasionally, and they had a nice little Halloween party. They also have movies. I think that end of it is okay.
October 20, 2021
I had an in-person tour of Oak Park Place Dubuque. They have very nice people. It was very clean and a very beautiful place. They took us around the place, took their time with us, showed us everything and all our options. I have no complaints at all, and I'm pretty picky. They had like a little movie theater and exercise plays. They have different activities, and they all work together and play games. You could bring your animal with you if they're older. They got a puppy or something, they can bring that, and I like that. They have different sitting areas outside, a pool room where you could shoot pool, and a workout center.
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