Independence Village of Des Moines

LuAnne

Our tour of Independence Village of Des Moines showed us what a nice facility this would be for our father. The Community Specialist presented information on what activities were available for the residents. She then took us on a tour of the facility and three available apartments which gave us an idea of the size. The dining area and the areas where the residents could gather was spacious and comfortable.

Provider Response

Mark R

I have visited the Des Moines location now several times. I will be moving my dad into this facility in a few weeks. The entire facility is in immaculate condition. The apartment my dad will be in is very clean, fresh paint and carpet and has a great view of the beautiful courtyard. There are also many activities going on during the week if one so chooses to participate. I have met several staff members who are very friendly and answered all of my questions in a very good way. Alese did an excellent job with the tour and also was able to answer all of my families questions. My dad really took a liking to her right from the start. I have not eaten the food yet but the kitchen and dining area are very clean and all the residents seemed very happy as they gathered for meals. The food menus looked very good with variety and several choices for each meal. My dad is very excited to move in.

Provider Response

Delores

We went to Independence Village of Des Moines. I liked the apartment. It was open and airy but right on a major street. And if you went outside to sit on the veranda, it would be a lot of traffic and noise. This was the apartment that they had available for us. But inside you couldn't hear the noise just outside. The meals sounded good. But I didn't think we were ready yet to give up all the cooking and everything because the apartment didn't have any facilities for cooking. There was a tiny refrigerator where you could put drinks or something, but that was it. There was no stove or sink or anything. They could do your laundry and housekeeping if you want. They clean the apartment once every two weeks.

Provider Response

Russ1

I toured Independence Village of Des Moines. They had remodeled the dining area and the entryway, but they hadn't finished the apartments. It's outdated. The other downfall was the garages were not attached. They weren't underground, and they weren't attached to the building in any way. So in winter time, you'd have to trudge across the parking way to get to the garage. The staff was fine. We didn't have a lot of interaction with them, but those that we did, showed us a staff person that does cleaning and stuff. She'd been there for like 10 or 15 years. I think the staff was excellent.

Provider Response

MelissaN

My father has moved in. His experience has been great. Everybody that works there is so kind and helpful. The other residents are really nice. It is just a great environment. The room is very nice. It is perfect for him. He has a small dog, and he has a one-bedroom. It is just the perfect size for him. It is very clean and very nice. The staff is very nice and helpful. I would highly recommend them. Their food is very good. I love the openness of dining area, and it is very inviting. My dad has talked to people. He likes to play cards. He is going to try to get coordinated to play with a card group and join some activities.

Randel

The person who toured me around was real nice, very thorough, and empathetic towards showing me what I needed to see. She took me to a studio apartment, which was what I wanted, and it was real nice. I liked the way it was laid out. It felt very roomy even though everything was basically in one room. It's got a nice kitchenette, bathroom, and a nice patio that could at least accommodate three or four chairs. It's in a wooded area, so it looked out onto a forest-like situation, which gave it a nice view. They have a fitness room (where I saw a girl helping out a couple of other residents with certain exercises), an area with a pool table and a television (where they could play video games, play cards, or board games), and then the activity room (where they have group activities like bingo and so on). The dining area had a piano, which was nice. The menu looked real good. It was first class dining. It felt like you would be staying in a hotel. They have excellent staff that were friendly and helpful.