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Windsor Reflections Memory Care

8230 Natures Way, Lakewood Ranch, FL 34202

(855) 638-0838

Verified Partner

3.8

(8 reviews)

Offers Memory Care

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Reviews of Windsor Reflections Memory Care in Lakewood Ranch, Florida

3.8

(8 reviews)

  • Facility

    4.7

  • Staff

    5.0

  • Food

    4.0

  • Activities

    5.0

  • Value

    3.5

David

4

February 20, 2024

I am a friend or relative of a current/past resident

My wife is in Windsor Reflections Memory Care. They have good-sized rooms and cleanable surfaces, except the common area/living areas have a dirty carpet and are smelly. The food is average. The staff is helpful. I have to go through two doors that are locked, which is troublesome. It's for security. It's just frustrating because you have to get a staff member to open the door every time you go through the door. They have activity rooms, a living room, and a TV room. The activities are good. They have music programs, exercises, and art projects.

Provider Response

Thank you, David for sharing your experience at the residence. We will share your feedback with the team and address the concerns you mentioned. Thank you for the privilege to serve you and your family.

Ruby

4

November 14, 2021

I visited this facility

Windsor Reflections Memory Care is very nice and very warm. The person I saw was very helpful. She showed me the room, but the room was not appropriate for us. I wanted a lower budget and she showed me a shared room. It's so small and they expect two people to be staying in that room. My husband doesn't need a shared room, he wants a private room, which I agree with. They were going to show me the private room but it so happened that the day before I was able to view it, I got a call from another facility that my husband had been accepted so I never went back to Windsor. I have not tried the food, but I walked past the dining area and it was very nice and very clean. The staff there was good too. I saw the way that the residents were cared for at the dining hall. I would say the place is very nice but I also think it's very pricey. It's clean, big and spacious.

Provider Response

We appreciate your feedback, Ruby. Please let us know if you have any questions in the future and we are always available to assist in your journey anyway that we can.

Randy

5

October 31, 2017

I am a friend or relative of a current/past resident

My mom moved into Windsor Reflections six weeks ago. It's a beautiful place, with high-end amenities and good staff. The director is excellent and right on top of everything. The food has been excellent. I have no complaints so far, and I would recommend them.

Provider Response

We love having your mom with us! Thank you for your feedback. We are grateful for your review!

Jennielee

2

January 7, 2017

I am a friend or relative of a current/past resident

I am impressed with the looks, cleanliness. A person really has to be there daily for several hours and staff are rarely there. Many times when they are out during some activities there are several staff thatake inappropriate comments to the residents. If a family member not present at meal time they do not get a choice. I looked for 30 minutes when a resident fell. Could not find i got the person up. 15 minutes later when i told the lpn she shook it off and did not check resident. What you see is not really what you get.

Provider Response

Thank you for your feedback. Your review will be sent to management, if you have any further concerns please call.

Reviewerishappy

5

December 16, 2016

I am a friend or relative of a current/past resident

I am amazed with the staff and care here at Reflections. Its the best thing we did for my Dad. We could have selected a cheaper community but the care at the others did not seem to be a priority. Its clean, the food is amazing and they have activities that my Dad actually takes part in. The Guys and Ladies are trained to take care of people with Dementia's.

Provider Response

We love having your dad with us! Thank you for your 5-Star review and sharing the personal experience you have had with Windsor Reflections. We are grateful for your feedback!

Caring107872350

3

July 13, 2015

I visited this facility

I went to visit Windsor Reflections Memory Care, and I really like it, but it?s expensive. It's a very clean place. They did show us the rooms, the dining area, and the place where they congregate, and it was very impressive. They do have indoor activities like games and crafts.

Provider Response

Thank you for visiting us at Windsor Reflections Memory Care. We are grateful for your feedback.

Caring103527750

4

March 25, 2015

I visited this facility

My mom is in Windsor Reflections. I chose it because I like the surroundings. It is clean. The people seem happy to be there -- both the staff and the people that are staying there. The people that we talk to have a lot of expertise and said that she will be comfortable there. They go to shopping, they have picnics, and they do different things.

Provider Response

We are honored to have your mom with us. Thank you for taking the time to leave us a review, we appreciate it!

Caring76670750

4

February 28, 2014

I visited this facility

My husband was at the Windsor Reflections for two months. The environment was very well lit. It was very clean, but the staff was not knowledgeable with Parkinson's. One staff/CNA actually told my husband that she thought Parkinson's was a scam and so I brought him back home. I was very disappointed with the staff that would force him to pull himself up and walk when his knees and legs were giving away because they would tell him, "We just saw you walking, we know you can get up and walk." They didn’t understand as well as they refused to understand his situation. I would suggest the staff would be more knowledgeable about Parkinson's disease. I had a little issue with some services. They had bus rides, but they are not able to take my husband because they said there isn’t any room for wheelchair. I would have given then a 5-star rating if they knew more about Parkinson's. I think they need to know about other diseases other than just dementia because Parkinson's and dementia kind of go hand in hand. When someone tells them they can't do it, they should not force them to do it.

Provider Response

Thank you for your review. Your review will be sent to management, if you have any further comments or concerns please call!

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Costs for Windsor Reflections Memory Care in Lakewood Ranch, Florida

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,290

Starting Price

Services and Amenities of Windsor Reflections Memory Care in Lakewood Ranch, Florida

Financing & Payment Options

  • Accepts Check Payments
  • Financial Guidance
  • Financing Options
  • Private Pay Accepted
  • Veterans Aid (VA) Benefits Accepted

Additional Amenity Information

  • State Licenses: AL12217

About Windsor Reflections Memory Care in Lakewood Ranch, Florida

Reflections Alzheimer's and Memory Care

Dedication to Service

Caring for a loved one with Alzheimer's or other memory impairments is a very personal, loving dedication to service. It requires service for specific and individual needs.

More often, the resident with memory loss needs assistance with life's daily activities including personal care but may not have an acute medical condition requiring around the clock skilled nursing or instruction. Finding that unique combination of physical setting and specialized care is a journey traveled by many families.

The Reflections Program

At Reflections, our trained staff works closely with family members and friends to assemble a "Life History" identifying the personal experiences of each resident's life.

Through the "Life History," we get to know the personality behind the person, fostering a one-to-one association more like "friend to friend" rather than "staff to patient." Details and events from your loved one's past become "shared" memories and experiences serving as a foundation for activities, communication, and the development of friendships built on support, understanding and mutual respect.

Base Monthly Services
  • Laundry Services - personal and linen
  • Housekeeping
  • 24 hour-a-day specially trained staff
  • Three daily meals plus snacks
  • Tailored activities - therapeutic and recreational
  • Full-time Reflections supervisor
  • Individualized service planning
  • Family and community support groups
  • Reflections Program - a personal life history program
Tailored Services
  • Medication Assistance
  • Assistance with bathing, dressing, personal hygiene, incontinence management, and other personal services

To learn more about this provider�s license and review other available state reports, please visit:
Florida Agency of Health Care Administration

Map of Windsor Reflections Memory Care

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