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Right at Home Sacramento

‌1300 National Dr , Sacramento, CA 95834

(916) 713-5104

Verified Partner

4.5

(177 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2023

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Reviews of Right at Home Sacramento in Sacramento, California

4.5

(177 reviews)

    Top rated on Caring.com

    2021, 2022, 2023

    View More

    Cynthia M

    5

    March 29, 2024

    I am a current client of this provider

    Linda G. Linda has been helping me for approximately one year. During this time I have come to almost think of her as a daughter. She is a real caregiver. She is gracious, patient, and kind. I've had several physical issues and she never leaves until she knows I'm ok even though her shift is over and she has quite a schlep home. Also Linda is totally trustworthy.

    Marjorie M_3

    5

    March 17, 2022

    I am a current client of this provider

    They make our lives easier by doing whatever she is asked to do and beyond. We have a wonderful caregiver. She is a nice person and easy to get along with. She'll fix lunch. Every time that I've called them, they have an answer for me. I'm very pleased with getting the answer right away.

    Provider Response

    We are so pleased to hear that we chose the right person for your loved one! It is music to our ears to hear that we are providing the quality care that we are always striving for. We appreciate your feedback and feel fortunate to be apart of your sister's care team. Let us know if there is anything else we can do to improve the Right at Home experience. Sincerely,

    Bernadette B

    5

    March 17, 2022

    I am a current client of this provider

    When I call Right at Home they are quick to accommodate the dates that I request for care.

    Michelle G_7

    4

    March 3, 2022

    I am a current client of this provider

    I wouldn't be able to go to work without them. I have the CEO's phone number, and I called her while she was on vacation in Hawaii. She came to our house, too. She has been very accommodating. She helps us a lot.

    Eddy P

    4

    March 2, 2022

    I am a current client of this provider

    They have been flexible as far as hours. They need to have a lower cost.

    Peggy J

    5

    February 17, 2022

    I am a current client of this provider

    It's an advantage to have. They try and meet our needs.

    Provider Response

    Thank you for your 5 star rating! We are pleased to hear that you are happy with the quality caregivers we send to your home. Here at Right at Home, we are always striving for quality and ultimate satisfaction with the care and services we provide. We appreciate the feedback, and thank you for being a valued client! Sincerely, Lyndsey Parker VP/COO

    Anonymous_5755

    5

    February 10, 2022

    I am a current client of this provider

    We really needed this for my dad. They provide the care that we need, and they bathe my father.

    Karyn C_1

    4

    February 4, 2022

    I am a current client of this provider

    It has been very helpful to us and it's been a relief on me. I would tell my friend that they seem to strive to listening and find you a good fit.

    Bill R_7

    5

    February 3, 2022

    I am a current client of this provider

    They communicate very well. I used the services of multiple agencies over the years and Right at Home has the best communication. They are all very responsive.

    Ron L_5

    3

    January 18, 2022

    I am a past client of this provider

    They could have followed up with us after the first or second visit. I think they need caregivers that really understand the needs of an older woman, who may even be a recluse.

    Charles M_11

    4

    January 7, 2022

    I am a past client of this provider

    The services did what needed to be done, but we did not need the services as much after a while. This agency was responsive.

    Donna F_10

    4

    January 4, 2022

    I am a current client of this provider

    They need to improve consistency. They are dependable and they care about their people.

    Provider Response

    Thank you so much for your five star rating! We are so happy to hear that you are satisfied with the care being provided to your loved one. Here at Right at Home, we will always do everything we can to ensure quality care and service. We appreciate your feedback!

    Warren "Butch" M

    4

    December 21, 2021

    I am a current client of this provider

    The caregiver that I have is amazing. I finally found a good caregiver.

    Provider Response

    Training is very important here at Right at Home Sacramento-Davis. We have our Right at Home University courses as well as our in-house training center that we utilize to improve the skills and knowledge of our caregivers. We are always striving for improvements so we very much appreciate your feedback! Thank you!

    Nora J_1

    5

    December 14, 2021

    I am a current client of this provider

    They help me change my diaper and they help me get out of bed. They are dependable and kind.

    Kendra M_1

    4

    December 7, 2021

    I am a current client of this provider

    They've made my experience positive by relieving some of the pressure off of my mother in law. I like the fact that I can tell that the owner cares about the clients.

    Carissa M

    5

    December 2, 2021

    I am a current client of this provider

    My mom has built a friendship with her. She keeps her company and that's been the biggest help mom not being lonely. I like that they communicate very well. I'm the daughter and live in NY and they still make me feel in the loop about my mom's care. I feel safe and trust the caregiver with my mom.

    Provider Response

    Knowing that our matching process has been successful with your Mom and her caregiver brings a huge smile to our face. It is always the goal to and here is proof that finding the right fit is key. We also know how it important it is to keep all family members in the loop near or far as we are all a team. Thank you so much for your positive feedback!

    Melissa J_4

    4

    November 4, 2021

    I am a current client of this provider

    They are necessary my sister needs care, she would not be able to do a lot of things without them, they are essential. Have helped her go to doctor appointments, food, medicine, clean the house, gone to buy groceries, helping with phones and computers, and even walk her dogs, picking up her mail. I like that they are flexible like they arrived right away my sister likes the people they hire, the problem is they lost a couple of personnel, recently have been unreliable, gonna give them the benefit of the doubt.

    Provider Response

    We are so thrilled to be able to help your loved one in her daily activities to keep her safe, healthy, and happy. We understand and acknowledge that things have more difficult during this pandemic, especially losing essential staff and the difficulty of recapturing what was lost. However, Our mantra has always been "failure is not an option" and we continuously do our very best to uphold that. Thank you for the valuable feedback and for working as a team with us to insure your loved one is getting the care she needs.

    Inga B

    5

    November 4, 2021

    I am a current client of this provider

    It has been very helpful knowing there is somebody here with my mom. I always am able to get through to somebody. They are trying to meet the needs of my mom. The only downside is that there aren’t as many caregivers as there were before the pandemic.

    Provider Response

    Thank you so much for your positive feedback. As a quality In-Home Care Provider, we are always striving to meet the needs of all of our clients and families. We appreciate your patience and understanding given the circumstances but promise to continue to hire, train, and cultivate our staff, so that we can accommodate all care needs requested of us from those in need.

    Joe T_8

    4

    November 2, 2021

    I am a current client of this provider

    I appreciate them providing the services we requested. I would like it if they would email us the schedule for the week.

    Provider Response

    We will introduce our Family Room feature where all of that information can be accessed. We want to make sure each family is able to access and communicate in the way that works best for them. Thank you for your valued feedback!

    Craig D_1

    5

    October 19, 2021

    I am a current client of this provider

    They help with bathing. It is well managed and professional.

    Provider Response

    We are so pleased to hear that your experience has been great with our management as well our care staff performing the bathing tasks. It is so important to us that we provide exactly what is needed and with the quality of care our client's deserve.

    Anonymous_5283

    5

    October 19, 2021

    I am a past client of this provider

    It made things easier for me because the bathed him for me. I liked that they were reliable with me and my husband.

    Bruce M_2

    4

    October 12, 2021

    I am a past client of this provider

    Due to the labor shortage, we needed a more experienced person who could have worked with her better. I was comfortable with the process. They were convenient and were flexible with me.

    Bruce A_5

    5

    October 7, 2021

    I am a past client of this provider

    She was also a big help to hospice when they came in. Our caregiver was very punctual. She really helped my husband.

    Joan V_3

    5

    October 4, 2021

    I am a past client of this provider

    I usually used them for driving, since they didn't do anything besides driving. I like that they were reliable and that they came.

    Provider Response

    Reliability is so important and something we always strive to accomplish. Whether it is transportation services, or in-home care, it is crucial that we show up when expected and provide the best care possible. Thank you for your positive feedback, we appreciate it!

    Yolanda V_1

    1

    September 27, 2021

    I am a past client of this provider

    They were helping with my house every Monday, because I'm terminally ill. I'm stuck in my house. I would have thought that the caregivers would have said, "she's a nice lady." I have to pay out of pocket, and the lady had no excuse for how I was being charged. She couldn't explain to me. They don't keep their word.

    Provider Response

    Dear Yolanda, We so apologize for any misunderstandings regarding our rates. I would love to be available to you for a conversation regarding what occurred previously and see if we can make things right. Here at Right at Home, we take our client's needs very seriously and look forward to any opportunity you would be willing to give us. We value your honest feedback and hope we can once again help provide you care in your home so that you can remain happy, safe, and comfortable with all aspects of care.

    Bill F_6

    5

    September 27, 2021

    I am a current client of this provider

    They have listened to us if we don't like a caregiver. They solve our problems. They are flexible with our needs. They communicate very well.

    Provider Response

    We are so thrilled to hear that you satisfied with the care that we are providing. It is our goal and mission to provide each client with exceptional care and by someone whom is also a good fit all the way around. Communication is key, so we appreciate your positive feedback, and please just let us know if there is ever anything else we can do to better serve you and your family.

    Marjorie C_5

    5

    September 23, 2021

    I am a past client of this provider

    They gave us an update about what happened when they were there. I like that they were on time and they arrived when they said they would.

    Provider Response

    Documentation, punctuality, and communication are very important to us here at Right at Home Sacramento-Davis. We do our very best to execute the care plan we put in place as well as being there when we say we will be. Trust is a very important factor in providing care for someone and we take that very seriously. Thank you so much for the positive feedback and acknowledging some of our strengths that we pride ourselves on as a Care Team.

    Angela K_2

    5

    September 17, 2021

    I am a current client of this provider

    They were helpful in the initial setup in the system. I like that they have responsive an helpful.

    Provider Response

    Angela, We are so pleased to hear that we were successful in getting things set up for your loved one quickly and efficiently. We know that finding the right care provider can sometimes be difficult but here at Right at Home, we take the urgency of the need very serious and always want to do our very best at all times to be of help to our client's and family members. It is a pleasure to serve you all and greatly appreciate the positive feedback! Thank you!

    Anonymous_5178

    4

    September 10, 2021

    I am a past client of this provider

    They could have cost less to make my life easier. I would have liked a little better coordination with staff and lower rates. They offered studies in conjunction with another company and my family really appreciated that.

    Zoe R

    5

    August 5, 2021

    I am a current client of this provider

    It's good to know that someone is there with my mom. We've only had one caregiver, but that's been good.

    Frances T_3

    4

    July 9, 2021

    I am a current client of this provider

    The caregivers have had positive attitudes. If the quality of the caregivers was higher. Having more caregivers on the weekend would be helpful.

    Marjie N

    4

    June 21, 2021

    I am a current client of this provider

    It would be better if they had more caregivers. I used to like them because the guy was really good but he left. I have called a couple of times and they did not have any people. They had a shortage of people and couldn't get anybody and I have stopped calling them for a couple of months.

    Don S_16

    5

    June 9, 2021

    I am a past client of this provider

    They helped make sure that my father was safe. I liked that the caregivers that they sent were great and the scheduling people were responsive.

    Provider Response

    Thank you so much for your five star rating! It is Right at Home's mission to provide quality care and customer service to all of our clients. We are so happy you are satisfied with our services!

    Diane D_14

    4

    June 9, 2021

    I am a current client of this provider

    They sent someone that my Alzheimer's husband liked. Sometimes the communication was not what I wanted it to be.

    Provider Response

    Here at Right at Home Sacramento-Davis, we are always striving to provide quality caregivers that are a good fit for our clients, as well as well as providing exceptional communication and customer service. Your feedback is very valuable to us so please let us know how we can better serve you and your loved one. Thank you!

    Judith K_7

    5

    May 11, 2021

    I am a current client of this provider

    They have a car, and she takes me places. They're personal. I like how they treat us.

    Jeanne M_11

    5

    May 7, 2021

    I am a current client of this provider

    It helps take the burden off. I wasn't able to get everything done for my mother. They've just been responsive and they show up.

    James "Jim" E

    5

    April 29, 2021

    I am a current client of this provider

    I think its been great to have someone to talk to. I like the service and the therapist.

    Clarence and Dorothy D

    2

    April 21, 2021

    I am a past client of this provider

    I had to come back from my trip since they could not find coverage. The caregiver was disrespectful and rude. It was not a positive experience. My caregiver had a panic attack while they were here.

    Provider Response

    Dear Clarence and Dorothy D, Here at Right at Home, we are always striving to fit the needs of our clients and family members. It is deeply disappointing to us as a team that we were unsuccessful in doing that for you during this scheduled time. We are aware of some of the personal issues our caregiver/s were having and greatly apologize for the dissatisfactory of service as well as the inconveniences it caused during your trip. Your feedback is very valuable to us and we will continue to counsel and support our care team in order to deliver quality service from all of our providers. If there is anything you need in the future, please feel free to reach out to me directly so I can work with you to find the best fit for you and your family. Sincerely, Lyndsey Parker Vice President/COO

    Anonymous_4075

    4

    April 14, 2021

    I am a current client of this provider

    They help her shower because she cannot. We like the flexibility of the schedule they give us.

    Anonymous_47

    5

    April 9, 2021

    I am a current client of this provider

    We are waiting for the caregiver that we like right now. I like that they really try to accommodate the clients and they are flexible with the schedule.

    Sandra M_10

    5

    April 6, 2021

    I am a past client of this provider

    They helped Sandra the most because they were able to turn around caregivers in a couple of days. I like that they are reliable.

    Jon M

    5

    March 4, 2021

    I am a current client of this provider

    Our caregiver is just fabulous. She comes on time and gives my husband a shower. I like how accessible they are and how they really listen to the clients needs.

    Peggy J_1

    5

    February 19, 2021

    I am a current client of this provider

    The people they have are very good, but, partly due to COVID-19, they haven't always been able to provide extra help when I've needed it. They've had to scramble to get another caregiver to fill in because they didn't have available staff. I like the quality of the people they provide.

    Mary K_27

    4

    February 17, 2021

    I am a current client of this provider

    They can find some people to come to Davis. They are very nice people. They are very well organized.

    James "Jim" C_2

    5

    February 2, 2021

    I am a past client of this provider

    The caregivers were friendly, clean, gentle, and did their work. I liked that the company was always on time and very cheerful.

    NM

    4

    February 1, 2021

    I am a current client of this provider

    My mother wants to stay home and we have some round-the-clock care going on right now through Right at Home. They are not nurses, but some might have some LVN experience. They do light housework and light cleaning. There hasn't been a 100% staffing, it's why they're not 5. They've had a couple of small issues with staffing, but they've done a pretty good job other than that.

    Kelly R_4

    5

    January 22, 2021

    I am a current client of this provider

    They make my life easier by taking care of my mom for me and helping her to eat when she needs to. I like that they try their best to get the right caregiver for the client.

    Frances F_1

    5

    January 18, 2021

    I am a past client of this provider

    I didn't need a lot of personal help so they helped me in the kitchen and with keeping the house clean. I liked that they were very on time.

    Noelle A

    5

    January 12, 2021

    I am a current client of this provider

    I cannot get in or out of bed without help. I have to have them come so I can live. They are reliable. It has been amazing!! I love the caregiver and everyone has been sweet.

    Glen & Charlotte B

    5

    January 8, 2021

    I am a current client of this provider

    The services are helpful because they help me do things I can't do, then I get to the point where I can do them on my own again. The caregivers Right at Home sends are quality. I feel like I am being listened to.

    Pearl B_1

    5

    December 17, 2020

    I am a past client of this provider

    We don't have anything negative to say. The caregiver was awesome. The caregiver they placed here, I was skeptical of at first but she turned out to be very awesome.

    Anonymous_4381

    4

    December 15, 2020

    I am a past client of this provider

    The caregiver prepared meals for me and straightened things up. They were caring about my concerns.

    Mannie T

    4

    December 4, 2020

    I am a current client of this provider

    They need to do what they're told. They need to pay a little bit more attention to what the client needs instead of playing on their phones. The workers are really good, compassionate, hands on and don't care about the money.

    Anonymous_4235

    5

    November 21, 2020

    I am a past client of this provider

    They did pretty basic chores like vacuuming. They were timely.

    Sally A_4

    5

    November 12, 2020

    I am a current client of this provider

    Amanda is a life saver. I like the people they have sent. They actually talk to me when I have a question or concern.

    Clifine V

    5

    October 28, 2020

    I am a current client of this provider

    I have no other help outside them. My family doesn't help me at all so the help is very much appreciated. They're very personable.

    Gene K_1

    5

    October 26, 2020

    I am a current client of this provider

    Gene is cautious of the caregivers since they are strangers in his home, and he has Alzheimer's. But one of the caregivers has come more than the other two and he has started to become familiar with her. The three caregivers I have had since we started at with them are all very confident and easy to work with.

    Carol P_16

    5

    October 13, 2020

    I am a current client of this provider

    They give me a break. Right now we have a really good caregiver. They're flexible and reliable.

    Anonymous_4039

    5

    September 24, 2020

    I am a current client of this provider

    They helped the most to give us respite and give her care with showering and personal care. We have been very pleased with the person who came out to help us.

    Omega M

    5

    September 9, 2020

    I am a current client of this provider

    It is really great because Jessica, the caregiver she has, deserves a ten start rating. My grandmother looks forward to seeing her and spending time with her. They have a really good relationship. They have been really good with my grandmother, and she hasn't had any complaints,

    Helene B

    4

    August 24, 2020

    I am a past client of this provider

    It was great when they were there, it was just a few hours. She was taken care of and I knew the caregivers were there so I didn't have to worry. They were always pretty quick. My mom was very difficult, always changing her schedule around. Right at Home was very efficient at finding a caregiver right away to fit her needs.

    Gisela T

    5

    August 13, 2020

    I am a current client of this provider

    They have sent people to us. They are friendly.

    John M_38

    1

    August 11, 2020

    I am a past client of this provider

    They need to work more with the people they send out. They shouldn't be sitting down looking at their cell phones. The communication between the office and the caregiver need to improve. The office will tell you one thing and the people won't do that thing.

    Provider Response

    Dear John M., We greatly apologize that the caregivers that visited your home from our company did not satisfy your expectations. Here at Right at Home, we are always striving to fit the needs of our clients and it is disappointing to us as a team that we were unsuccessful in doing that for you. Your feedback is very valuable to us and we will continue to work on the communication between office and field staff as well as productivity from the providers. We hope that you will allow us another opportunity in the future to provide the quality care you deserve. If there is anything you need please feel free to reach out to me directly so I can work with you to find the best fit for you and your family. Sincerely, Lyndsey Parker Vice President/COO

    Carolyn M_12

    5

    July 28, 2020

    I am a current client of this provider

    We like our caregiver and they have been trustworthy and great to me with. They could get the times right. Everytime they come, or we set things up, they show up late and that has been a little bit hard.

    Rosetta D_1

    5

    July 23, 2020

    I am a current client of this provider

    They help us to get what needs to be done. They help us out. I like the fact that they keep in contact with me. Also the fact that they give a lot of research to find the caregiver that best meets the needs of the client.

    David B_33

    5

    July 21, 2020

    I am a past client of this provider

    The services were very helpful and they were very kind and patient. I liked the attendant I had. They were very nice and available.

    Tracey L

    5

    July 9, 2020

    I am a current client of this provider

    They ensure she has a consistent caregiver there. They are reliable.

    Tony G_2

    5

    March 5, 2020

    I am a current client of this provider

    It has been a blessing. They give me more time to do my life. I like that they do whatever we need done.

    Nancy C_15

    3

    February 25, 2020

    I am a past client of this provider

    It was very frustrating. I had them come out to clean the home, and none of the ladies knew how to do that.

    Carol F_7

    5

    February 20, 2020

    I am a current client of this provider

    He's not alone, so I have peace of mind. They've been flexible when I've needed to change.

    Sandra H_2

    5

    February 13, 2020

    I am a current client of this provider

    They take the pressure off of me to shower her and dress her. We only have them 3 times a week, and they do great. We have had several different caregivers and 2 of them have been very good and 3 have been not super compatible.

    Lisa M_16

    5

    February 7, 2020

    I am a past client of this provider

    They helped his wife. They provided for her to be able to leave him alone for short periods of time and to have someone there in case of an emergency. I thought that their care was very personalized and responsive.

    Greg H_9

    5

    January 27, 2020

    I am a current client of this provider

    It has helped her stay at home. They are nimble and flexible. They are able to change things very quickly.

    Grace T_3

    5

    January 23, 2020

    I am a current client of this provider

    I wouldn't be able to stay at home if I didn't have them. So far, I like the people. It's important to have someone to relate to and someone you like in your home.

    Rose M_7

    5

    January 21, 2020

    I am a current client of this provider

    It freed me up for a couple of hours, several times a week. I like the people who came over and presented to us. We have also been very happy with the one person we have been using.

    Mary D_22

    5

    January 7, 2020

    I am a past client of this provider

    It was changing my life. I was there with my dad. I didn't live that far away from him. I could be over there two or three times a day, and I was. Evenings weren't good. He didn't want to be alone at night. It was in constant stress and worry. When they started, it was an instant relief. They did an excellent job at selecting the caregivers that they sent for my dad. They are on 12-hour shifts. They are taking care of him in a small apartment for 12 hours. They need to be more than a babysitter. They needed to be a friend. They were his assistance. One caregiver in particular was a friend. He trusted her. She was so good to him. Their hiring process is really working for them.

    Kent K

    5

    January 6, 2020

    I am a past client of this provider

    It made our lives easier. I liked their prompt responses.

    Anonymous_3149

    4

    January 6, 2020

    I am a current client of this provider

    I would like more consistency with the caregivers. I like that they are responsive.

    Cathline "Katy" P

    5

    January 3, 2020

    I am a current client of this provider

    They help me clean the bird cage for me. I can't lift that on my own. They usually came in and got to work right away.

    Carol W_14

    5

    December 2, 2019

    I am a past client of this provider

    They did exactly what we needed. It worked for our needs.

    Mike G_11

    4

    November 6, 2019

    I am a past client of this provider

    I was able to resume going to work without worrying about my parents. They could have been more consistent with the people coming over.

    Irma L

    4

    November 4, 2019

    I am a current client of this provider

    I am having a hard time right about now with my bad hip. My caregiver is wonderful, and I love her. She does so much for me. They come out a couple of times a year to check up on me, and I love my home care person.

    Sandra G_5

    5

    November 1, 2019

    I am a past client of this provider

    I didn't have to worry about when I was going to have a good meal. It was convenient for me, and I didn't have to worry about what I was eating.

    David A_10

    5

    November 1, 2019

    I am a past client of this provider

    They cared for her, so we knew that she was in good hands. They properly cared for her, and that was a huge relief for the family. They were interested in doing a good job.

    Anonymous_2653

    5

    October 7, 2019

    I am a current client of this provider

    I'm in a wheelchair, and I had a stroke, so I can't lift or get in and out of the car. They are very helpful and cooperative. They try to work hard, and they are on time. It's been very pleasant.

    Jennie T_1

    5

    October 2, 2019

    I am a past client of this provider

    I felt that they came to the rescue, and I was desperate, so I appreciate that they came forward and did what they had to do. It gave me hope. I really was pleased with the help that I got, even though it was for a short time. I would recommend them.

    Joan H_13

    5

    October 2, 2019

    I am a past client of this provider

    They took care of our needs. They were very high quality ladies. They knew exactly what to do, and they were very pleasant to work with.

    Rameschandra and Meenaben Z

    5

    October 1, 2019

    I am a current client of this provider

    She feels more safe and secure at home and gets companionship and support from the caregivers. They do things in a timely manner and know what they have to do.

    Cheryl M_12

    5

    October 1, 2019

    I am a current client of this provider

    They help with laundry vacuuming and mopping. They are always cheerful, and they do everything on time.

    Dennis S_6

    5

    October 1, 2019

    I am a current client of this provider

    I have peace of mind for three hours a day because of the services. The agency is convenient, and the caregiver has shown such professional care when helping my husband.

    Julianne R

    5

    September 6, 2019

    I am a current client of this provider

    It makes it possible to let me have a shower and to go to work. I like that quality of the person that was sent, and I do not have minimum hours.

    Carole F

    5

    September 5, 2019

    I am a current client of this provider

    They helped the most by being very responsive, and I did not have to repeat myself. I like that the people are very helpful.

    Lily S

    4

    September 5, 2019

    I am a current client of this provider

    They have helped the most by giving some relief to the family. I like the personal touch that they offer.

    Jackie O_1

    5

    September 5, 2019

    I am a current client of this provider

    They did the best job that they could for the time that they have here. I like how they are very punctual, and they have good services.

    Kathleen W_5

    5

    August 19, 2019

    I am a past client of this provider

    The biggest thing is that we had help immediately after he got out of the hospital. They did what they said they were going to do. They were very responsive to his needs.

    Diane L_3

    5

    July 18, 2019

    I am a past client of this provider

    My mom got really close to one of the women, and that made her feel good. I like the managers. They would respond to your questions and were prompt. I got a lot of quick responses.

    Catalina S_1

    5

    July 15, 2019

    I am a current client of this provider

    They have done some correction when I received a caregiver that wasn't a perfect match for my mom. They are very easy to get in touch with, and the caregivers are very proactive.

    Linda I

    5

    July 2, 2019

    I am a current client of this provider

    My caregiver only comes once a week for four hours, but I have things that I need help with and certain things that I can't lift or bend with. She drives me to doctors' appointments and will help me with my grocery shopping. They are a good agency. I used to be a nurse and I like the way they run things. The financial part is done nicely, and I like the person that does that. I like everyone that I have ever talked to there. My helper, who I have had for over a year, is excellent. We get along very well, and her work is excellent.

    Anonymous_1934

    5

    June 28, 2019

    I am a current client of this provider

    It is easier for me, more so than her, because I am the person that was caring for her. Whatever she needs to do, they do it for her. I like their ability to communicate well with me.

    John S_25

    5

    June 26, 2019

    I am a current client of this provider

    Since we have increased the number of times they come in a week, it has really relieved my mother of the stress of dealing with my father for 24-hours a day. I think it is also good for him because it is just him and my mother in the house all day long. They are super flexible. They have tried to go out of their way to accommodate our schedule. They have been really fast in coming up with new options when our schedule changes. They are willing to try new caregivers whenever we have asked for change.

    Chalon R

    5

    June 17, 2019

    I am a past client of this provider

    They assigned healthcare providers who were very compassionate and understanding. They were prompt, professional, and courteous.

    Donna R_7

    5

    June 14, 2019

    I am a current client of this provider

    They gave me a bath when I desperately needed one. They came out immediately after talking to me. Their prices didn't seem too bad.

    Marivick T

    5

    May 30, 2019

    I am a past client of this provider

    They got my father up and moving like he needed. They were very easy to work with.

    Sue G_5

    5

    May 22, 2019

    I am a current client of this provider

    I don't have to worry. I know someone is there with my father. I like the office owner, the staff, and the caregivers. They have been excellent. Everyone is very accessible.

    Anonymous_1673

    4

    March 25, 2019

    I am a current client of this provider

    They have discussed their services and are meeting my needs. They were quick to respond, they would listen to my needs, and they worked with me on setting up the care that I needed.

    Anonymous_1676

    5

    March 20, 2019

    I am a past client of this provider

    They helped me do things I couldn't do. I couldn't get up or move around. They were nice, efficient, and friendly.

    Jacqueline O

    5

    March 12, 2019

    I am a current client of this provider

    They will do anything that we need done. If we need transportation or house cleaning they will do it. They give us good service and the caregivers are always being monitored by the bosses.

    Karen C_9

    5

    February 26, 2019

    I am a past client of this provider

    They were quick to meet our needs and I liked that they tried to find a good match for my parents. I called them on a Saturday and they were there by Sunday, so they were very responsive. Also, they had a good match with the caregiver.

    Leyne M_1

    5

    February 13, 2019

    I am a current client of this provider

    They are able relieve my mom from being the primary caregiver and let her live more of her life. The caregivers have been really great. They are timely, and when we have had to reschedule, they have been responsive.

    Sam B_1

    5

    January 31, 2019

    I am a past client of this provider

    They were timely, and all of the things they said they were willing to do were done. They were prompt, and I was updated continually with the status.

    Anonymous_1230

    5

    January 17, 2019

    I am a current client of this provider

    They provide us with coverage that would otherwise be difficult to achieve. They are very flexible to our needs.

    Janie S

    5

    December 20, 2018

    I am a past client of this provider

    It worked out just fine. My mother looked alright. The woman that came was about 20 minutes late.

    Susie C

    5

    December 18, 2018

    I am a past client of this provider

    They helped me get back on my feet. They were very helpful and did what I needed to have done.

    Anonymous_776

    3

    November 21, 2018

    I am a current client of this provider

    They could have a consistent caregiver rather than change so many times. It was really hard on my loved one. I have had to change caregivers several times, so I need a more consistent caregiver rather than changing them.

    Ramona N_3

    4

    November 21, 2018

    I am a current client of this provider

    I think they need to be trained on how to cook, clean, and take care of their patient. I feel like they should know what to do before coming here. I get tired of telling them where everything is at.

    Jim E_1

    5

    November 9, 2018

    I am a current client of this provider

    It helps me a lot because I can get out of the house for a while. The people that we have had so far are very good.

    Susan S_1

    5

    September 24, 2018

    I am a current client of this provider

    I live alone and the caregiver makes sure that I'm doing well. I would recommended them to anyone.

    Kate F_1

    4

    September 18, 2018

    I am a current client of this provider

    I do find that everything is healthcare. You have to be your own advocate, even with the caregivers. I love them, but they're more helpful if you ask them to do specific tasks. There's a lot of down time in my situation, and they're not very proactive in filling that down time. We've been very happy with most of the caregivers, but some of them haven't been perfect.

    Joy E

    3

    September 10, 2018

    I am a current client of this provider

    They relieve my husband of a lot of care taking he would have to do other wise. I think the most negative thing is that they go so fast with their work that they can't do it as well as they should.

    Catherine W

    5

    August 24, 2018

    I am a current client of this provider

    They are great because they go grocery shopping for me and help in feeding me. I have a broken bone and I can't cook for myself. The women that comes is good. She is great when she is here.

    Anthony P

    4

    August 24, 2018

    I am a current client of this provider

    I don't see any way they could do anything, it's just that the type of care isn't that helpful to me. I really like the three hour minimum they offer.

    Diane E

    5

    August 24, 2018

    I am a current client of this provider

    They have made it much easier. I enjoy someone just being there. I would say my caregiver is just really thorough.

    Patricia W

    5

    August 21, 2018

    I am a past client of this provider

    They were available. The person that I worked with went out of their way to find the people that I needed when I needed them, with sort notice. I liked how responsive the company is. I was pleased with all the caregivers they sent.

    Susie H_1

    5

    August 20, 2018

    I am a past client of this provider

    They would keep an eye out. Everybody worked well together. If I had a problem, I could call and it was fixed.

    Anonymous

    5

    August 16, 2018

    I am a current client of this provider

    They have helped me with light house work, groceries, and prescription refills. I would tell a friend they are very dependable.

    Christine P

    5

    August 10, 2018

    I am a past client of this provider

    The first care provider had a cat allergy and we had three cats, but she toughed it out and wore a dust mask. She overcame obstacles to perform her duties and did the work 100% They were honest, upfront, caring, and real people. They were dedicated professionals.

    Aretha M_1

    5

    June 15, 2018

    I am a current client of this provider

    They are professional. They keep the lines of communication open. They are very responsive. The caregiver was paired well with my grandmother. She's compassionate and engaged.

    Linda I_2

    5

    June 15, 2018

    I am a current client of this provider

    They have been helping me for over a year. They are very nice and competent. I can hardly wait for them to get here and I really like the help that they provide.

    Sue G_4

    5

    June 12, 2018

    I am a past client of this provider

    They were excellent. She was unable to do anything for herself. Everything was done for her.

    Laura L_2

    4

    May 17, 2018

    I am a current client of this provider

    I like that they come to my home because they don't have services that do that. I don't like that I have to pay for them out of my own pocket. They're very helpful in shopping or helping by doing things that I can't do for myself.

    Jim E_5

    5

    May 17, 2018

    I am a current client of this provider

    The folks have been very nice and polite, and they do everything for me. They take a lot of stress off of me.

    Anonymous_1022

    4

    May 11, 2018

    I am a current client of this provider

    They've been helpful. They do a very good job when they are cleaning.

    Edith G

    5

    April 26, 2018

    I am a past client of this provider

    They were very good to me. They were very thorough and took care of me. They helped me wonderfully. They kept me going.

    Carolyn R_6

    5

    April 18, 2018

    I am a past client of this provider

    They were very kind, caring, and efficient. I can't think of anything bad about them. They helped me with things that I am having difficulty doing right now.

    Lola H_1

    5

    April 16, 2018

    I am a current client of this provider

    Everybody is so helpful and personable. My mom likes them. She has therapy, and the nurse comes to take her blood pressure. They come and stay at night with her to make sure she doesn't fall.

    Irma L_1

    5

    April 10, 2018

    I am a current client of this provider

    The care is so good and they will come check on me and do all these other good things for me; they're just a good company to be with. They care for me every day by helping me wash.

    Robert "Bob" J

    5

    March 28, 2018

    I am a current client of this provider

    They have listened well regarding the kind of caregivers we need for my brother. They are well-trained and experienced. I cannot do much for my brother because I am recovering from surgery, so they are able to help.

    David A_7

    4

    March 10, 2018

    I am a current client of this provider

    They are always on time, and they get everything done in the time they are supposed to be here. They have been able to help me in every way possible. I cannot do anything on my own anymore.

    Diane S_9

    5

    March 10, 2018

    I am a current client of this provider

    Right at Home goes out of their way to accommodate me. I can text them, and they will get right on it.

    Mary B_31

    4

    March 9, 2018

    I am a current client of this provider

    They are always cheerful and helpful with me, and they try to do their job well. Right now, I'm sick, so it's very important because I live alone and wouldn't have anyone else to do the things I need done.

    Susie H_2

    5

    February 21, 2018

    I am a current client of this provider

    Lindsey is so easy to talk to and caring. I feel comfortable and confident in the caregiver. She fits in.

    Anonymous_751

    4

    February 16, 2018

    I am a current client of this provider

    They try really hard to do a good job. They are very helpful by giving us some time off and let us know that my dad is safe.

    Sara G

    5

    January 30, 2018

    I am a current client of this provider

    I like that they have been extremely responsive. I can always get through to them and the care has been very good. My life has been easier because I know someone is with my loved one. I know they will contact me if anything happens. I like knowing my loved one is safe.

    Sally H_1

    5

    January 12, 2018

    I am a past client of this provider

    I got service right away as my dad was getting out of the hospital. We needed help right away and the manager met with us and got us the help we needed. They took care of my dad. We needed help, we needed to have somebody, and they filled that need.

    Anonymous_702

    3

    January 12, 2018

    I am a current client of this provider

    Sometimes it is good, and sometimes it isn't good. My experience is that some caregivers are okay, and some aren't. They do get me help usually right away, though. They keep me safe.

    Sue G_1

    4

    December 28, 2017

    I am a current client of this provider

    They are dependable and they work well with my sister. They do a lot of the things that I had to do previously. They help deal with my sister, which helps me. It brings a peace of mind.

    Leyne M

    5

    December 27, 2017

    I am a current client of this provider

    They are very nice and responsive. The general care for my father is very helpful.

    Mindi

    5

    December 14, 2017

    I am a past client of this provider

    In short, Lyndsey and her staff turned what had been a nightmare-ish order for our family-our dying mother's abrupt release from the hospital-into a much more calm and peaceful event. Throughout it all, Lyndsey herself was a dream to work with, intuitive, capable, and empathetic. And Mom's caregiver, Sue and Amel, could not have been any kinder or more attentive to Mom in her final days. Thank you!

    Donald B_2

    3

    December 12, 2017

    I am a past client of this provider

    It took Right at Home so long to get a caregiver out. They should work on promptness. Right at Home's services were okay. The caregivers were giving him baths, but that wasn't working. We changed to a shower and it still didn't work out so well.

    Linda I_1

    5

    December 9, 2017

    I am a current client of this provider

    Right at Home has nice employees and an efficient office staff. The services make my life easier by helping me to stay healthy and get things done.

    Sandra B_1

    5

    November 29, 2017

    I am a current client of this provider

    Right at Home is a very efficient and caring agency. The services from Right at Home make life easier for me by making sure that I take my medications. They don't always check my blood sugar, but they look at the log to recommend things.

    Carmen F

    4

    November 16, 2017

    I am a past client of this provider

    Right at Home is a dependable company and their caregivers were never late and always on time. They also would do anything that I asked them to do. The most helpful aspect of my mother's services is that it helped take a burden off of my mind knowing that she wasn't alone.

    Cathline P

    4

    November 14, 2017

    I am a current client of this provider

    Right at Home will do what I ask them to most of the time. I am not quite used to the services yet so sometimes it is difficult to have them here, but they do what I ask which helps.

    Denise S

    4

    November 14, 2017

    I am a current client of this provider

    Right at Home has been around for a while. I have had caregivers in the past that have been highly qualified. I know I can usually depend on Right at Home being there with my family member when I am not able.

    Rita T

    5

    November 10, 2017

    I am a current client of this provider

    I don't have any complaints about Right at Home. I really like the caregiver's work. Right at Home has made my life easier by giving me my meds, helping me shower, put on my stockings, socks and shoes, taking out my trash, mopping and vacuuming my floors, and washing my clothes.

    Sandra E

    1

    October 31, 2017

    I am a past client of this provider

    I needed people for three days and Right at Home's representatives came out to my hospital room and told me what they could offer. The doctors told them I wouldn't be able to do many things myself. They said they would send someone out and let me know beforehand. For those three days, I had three different people.The first day I had a really nice lady. I told her I needed a few things done, like washing my hair and taking the garbage out, because they were things I was incapable of doing. She was pleasant, not very chatty, and took initiative to do a few extra things around the house. Then she told me she wouldn't be back tomorrow.The second day, the caregiver just told me all of her issues about herself and her boyfriend. She talked non-stop and I was exhausted. The third day I got a caregiver who spent the first hour complaining to me about how tired she was of this and how she didn't want to put up with it. Then I had someone from Right at Home come check on me and the caregiver sat down and talked to them like they came to visit her and she kept complaining to them. I had to ask her three times to move the laundry from the washer to the drier and she didn't know what it needed to be set to in order to get it dried. It took her two hours and all I wanted was for her to leave. Then she just left when her ride got here. I decided I'd rather just take care of myself. I told the people who represented Right at Home that I would not be paying the bill. They exhausted me more than they did me any good. We made an arrangement that I felt was fair. Right at Home made things harder on me while I was trying to recover. I felt I was serving the caregivers rather than them caring for me.

    Provider Response

    Right at Home Sacramento has been providing care for seniors and disabled adults for 10 years. We strive, using our caregiver matching system to always provide a caregiver that is suited to the needs of the client. One of the most difficult things to match is personality and acceptable level of communication. We take full and complete responsibility for not meeting Sandra E’s needs when she needed our help. We take the care we provide our clients very seriously and we are very disappointed that in this case we failed our client. As was stated in the review, we made an accommodation with Sandra E. and dropped a portion of the cost for the care received, which she felt was fair.

    Jesse R

    4

    October 18, 2017

    I am a past client of this provider

    Right at Home is always there and they are willing make changes to the circumstances. Right at Home was able to be there when I could not be there with my loved one.

    Anita K

    5

    October 18, 2017

    I am a current client of this provider

    I would say that Right at Home is very dependable. I travel a lot, but I never have to worry because there's coverage for my mom. Right at Home provides my loved one with care and company.

    Christy J

    5

    October 17, 2017

    I am a current client of this provider

    Right at Home seems to actually really care. The services help because the caregiver that Right at Home sends on Friday is really great and good with my loved one.

    Michael F_1

    5

    October 13, 2017

    I am a current client of this provider

    Right at Home is very reliable, and when things go wrong, I can just call a number to get things fixed. Right at Home provides services for me that I couldn't do for myself.

    Karla H

    4

    September 28, 2017

    I am a past client of this provider

    I would recommend Right at Home because I liked that that the payment wasn't due right away. They mail the bill later. I was deferring having my test done, but since I was able to have the caregivers I didn't have to defer having the test done. The doctor was able to remove the pre-cancerous growth and if I hadn't gotten the test done, I wouldn't have gotten the pre-cancerous growth removed. It was so small, but it's good that the services were available.

    Diane S_3

    5

    September 25, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home is reliable. Right at Home makes the client's life easier because the care allows him to live at home.

    David A_2

    4

    September 19, 2017

    I am a current client of this provider

    Right at Home is doing the best they can to meet my loved one's needs. Right at Home has helped my loved one get the things that he needs to get done so I do not have to pick up the slack.

    Jerry H_1

    5

    September 19, 2017

    I am a current client of this provider

    Right at Home is an excellent program. They take care of and they help people with their problems. They make sure you get your medication. I can't go to the drugstore and buy my medication, so they come and bring my medication.

    Robin n

    3

    September 14, 2017

    I am a past client of this provider

    Right at Home did an okay job. I don't think the workers were all that good. Most of them were not that clean and didn't clean that well. The service relieved me for three hours, three days a week. It made my life easier. I wish the workers were cleaner. Sometimes they didn't show up on time.

    Richard V

    5

    August 25, 2017

    I am a past client of this provider

    Right at Home had caregivers who showed up on time and were professional. My sister was agitated and irritated, and the caregivers were able to interpret what she needed so she could get the proper medication.

    Bruce H

    5

    August 24, 2017

    I am a current client of this provider

    Right at Home is very responsive to any of our needs. The caregivers are with my loved one at his care facility, and they help him out because he has lost his sight. It gives us peace of mind.

    Phyllis C

    5

    August 22, 2017

    I am a current client of this provider

    I would recommend Right at Home because they have always taken care of all of the things that I have needed. My caregiver is excellent. I am basing my ratings on getting groceries and the caregivers being able to help me clean. These things make my life easier because I am totally dependent on my caregiver.

    khudler

    5

    August 22, 2017

    Other

    Right at Home has been extremely caring and making it easier for me to take care of my family. They work alongside of their clients and their families to provide the best care. I am so thankful for Right at Home and their staff.

    Nathan S

    5

    August 17, 2017

    I am a past client of this provider

    Right at Home was so helpful with their supervisors, and they had trained their staff so that they knew how to care for my son specifically. They went above and beyond for me. I got to go to work because of the services. I did have to come home sometimes because it is beyond their scope of practice, but I could get a good night's rest.

    Anonymous_441

    5

    August 15, 2017

    I am a past client of this provider

    Right at Home is a family-owned company. They are friendly and knowledgeable, and interviewed me and sent someone who fit well with what I needed. Right at Home made life easier because I had surgery and I couldn't do much for myself.

    Catalina S

    5

    July 27, 2017

    I am a current client of this provider

    Right at Home has been very accommodating for my mom. Right at Home has allowed me to focus on raising my kids.

    Roxanne T

    5

    July 25, 2017

    I am a current client of this provider

    Right at Home has very wonderful caregivers, they are very responsive, and they know me personally. The people are very personable and responsible. Right at Home has made my life easier because my caregiver drives me places, like the grocery store and anywhere else I want to go. They are very friendly and are really good drivers. When they get here, we decide what to do together, and it's like a partnership.

    Robin H_1

    5

    July 25, 2017

    I am a current client of this provider

    Right at Home is very professional. My mom wouldn't be able to get dialysis without the caregivers sitting by her.

    Russell F

    5

    July 14, 2017

    I am a current client of this provider

    I don't know much about Right at Home, they just have good help for me. Right at Home make things a lot easier for me by doing everything that I need them to.

    Claudine Knight

    4

    December 18, 2015

    I am a current client of this provider

    Kimberly seemed "right at home" her first few minutes here, is intelligent, knows what is what is not expected of her, is meticulate, thorough - more so than I am since I went off track. See Dr. Mon hope he will "release" me to do things like drive.

    Caring16

    3

    June 16, 2011

    Other

    The organization seems very professional. So far we have only had one person visiting our home. She just resigned last week with no notice, so we are meeting a new care giver today. I see on the daily reports that they did \light housekeeping\" but we never seem to see any evidence of that. If they would be more specific

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    Services and Amenities of Right at Home Sacramento in Sacramento, California

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

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    • Background Checks
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    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Sacramento in Sacramento, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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