Right at Home Los Angeles Westside

Wilma W_2

The caregivers actually stayed awake during their shift and took care of her needs. At the beginning, we were given different caregivers when we wanted someone steadier. The caregivers were falling asleep when they weren't supposed to.

Jerry E_4

They take care of his post-surgical needs. They are efficient and thoughtful, and the caregivers are outstanding.

Elizabeth K_23

They take me on walks. The caregivers are neat and clean.

Anonymous_2582

When I needed around-the-clock care. They made sure that someone was always there. The quality of the care providers varies because I went through lots of bad ones to get a good one.

Sonya G

They were able to assist my mom with mobility and her daily functions. Almost all of the caregivers were very passionate and reliable. They also provided quality care.

Maurine S

They are aware of my safety. It is more than I expected. I like the constant care and questions as to how things are going.

Terry G_10

They cater to my needs. I like the people; they are very nice. When I call, they come running.

Lorin L

They've helped the most by give me a break from being his caretaker. I like that they are pretty responsive, their workers are pretty competent, I've had a couple that we've rejected out of the four that we have come.

Chaim R

They are on time every time and it is fantastic. We get a lot of attention.

Agnes L_2

The provider has someone there at the house 24 hrs. The agency is working well with my family.

Betsy/Mike R

They sent me a terrific lady that helps me. I haven't dealt with the agency.

Ada P_1

I would like it if they could keep track of the caregivers. I like that they are responsive.

Louis M_4

I only have had 2 caregivers, and they are professional, patient, caring and knowledgeable. I like the agency because every time I talk to them, they are prompt and professional and overall, they do a good job.

William S_35

Mariela and London have been top-notch. The quality of the caregivers they send is great.

Kenneth T

They have worked for me all the time. They are always here. I like that they have good caregivers.

Provider Response

Anonymous_7633

The services have been extremely helpful for me. All the caregivers are tremendous at providing a service.

Mathilda L

The services are important, and they do what I need them to do. The quality of my caregivers is excellent.

Nancy K_18

They've made her life easier and safer. I like them because they've been reliable.

Kay G_2

It's necessary for us to have. They come and help by taking care of my wife's bathing. She does not hesitate to change diapers and with some lunch. We like the caregiver. The only thing is that it's very pricey.

Provider Response

Gary S_27

They help me with cleaning and laundry. Sometimes I take them out for food. I like that the people I have worked with are very compassionate.

Michael B_52

He was very helpful and I had complete faith in him. The person we had was very well trained and knew exactly how to do the job.

Rhea W

I think Elizabeth is wonderful. She takes wonderful care of me. They try to take care of everything.

Provider Response

Phillip A

Without their services, he couldn't live in his own home. I like that the owner is very hands-on and cares that his people do a good job.

Philippa C

The agency communicates well and they are efficient. I like this agency because I am able to be in contact with the supervisors.

Provider Response

Bob L_6

He was content and happy with the assistance he got. The two to three caregivers that have come have been good.

Marcia W_4

My caregiver has helped me the most with cooking. I like that my caregiver is vaccinated. She came showing that she was caring, that she could cook, and that she could be helpful to me.

Anonymous_6004

I am happy with the caregivers we have received. They have a fast response.

Arline F

They have caregivers that I can rely on and take care of me. That I am able to stay at home and able to get care.

Farrokh N

The caregivers help my mother the most with her walking, sitting, putting her to sleep, and feeding her. They are aware of what is going on, so they can do what she needs. I like that they're always caring, everything is on time, and they respond to their calls right away. We are happy with their service.

Shannon H_4

I am never unhappy about who they send. they have all been adequate. I would recommend this agency because they offer the type of care that I need and when they came to meet me the first time I liked what they said.

Provider Response

Anonymous_5542

They really cared and would go above in beyond. One time the caretaker noticed he had an issue with his skin, she called us so we could get him to the doctor. The caretakers from Right at Home really seemed to care about his needs. We actually had different caregivers from elsewhere for his wife, and we could really see the difference between the caregivers there and from Right at Home.

Anonymous_5446

They have relieved me of things that I can't handle. I like that the quality and concern of the care is great.

Anonymous_5450

The services pretty much determine what my daily life would be. For example, I used to go to bed at 8:00, but since the caregiver leaves at 8:00, and I'm not allowed to walk around unattended, that forces the 8:00 bedtime. They are very reliable, they always turn up on time, and they're very careful. They keep me in sight all the time, which is what they're supposed to do.

Caldwell B

They were non-intrusive but very useful. They hire quality, reliable people.

Anonymous_5304

They take a lot of the worry and stress from having to take care of someone on my own. I like that it is very easy to communicate with management if there is an issue that comes up.

Anonymous_2810

When one of our other caregivers couldn't be there, they were able to provide a consistent person. Even though they are expensive, they are very nice and helpful.

Anonymous_4980

They could have stayed awake and stayed for the whole shift. The provider could hire better caregivers.

Patricia W_24

They are easy to work with. They are flexible and had good providers.

disappointedwithservice

The biggest area of concern with this company is the lack of communication. There is minimal communication from the office on issues that matter. They were very secretive about a caregiver who tested positive for COVID even after that caregiver came to care for my elderly parent one week after the positive test. In fact, the company didn't even know that this caregiver had a positive result as the caregiver stated that she took a COVID test and the result was negative. So they maintained that the caregiver was only negative because she had a negative result after the positive one. There exact words were, "That's the one that we are going with". The office manager is unprofessional when dealing with families who are experiencing stressful times in seeking care for their elderly loved ones. I am very disappointed with this company. The COVID policy was not followed or perhaps not in place and that could have potentially been a deadly mistake! There were other concerns that I will not bring up but I will say that we overlooked some issues that we had with our caregiver as we tried to work with a stable person. Working with the elderly isn't always smooth but that is to be expected. However, I do expect to work with a professional staff at all times and that is not what we received. Use with caution.

Bruce R_2

They have done what they have been asked to do. I like that they are very constant.

Florence S_5

It makes me less tired. We have had caregivers who were late constantly.

Barbara S_41

They try their best to do a good job and they provide some decent company. I'm not very happy with the restrictions that they're suddenly putting on my husband and I. I'm not happy with that.

Merrick P

They help me do routine tasks. They could have more training for the caregivers.

Anonymous_3372

They help me clean things up, lock the doors, and care for the pets. The caregivers don't annoy me when they are here.

Delmo M

They help by just assisting my father with all of his needs. I like the communication they have. They listen to my needs, and if there is a problem, they address it appropriately.

apar

Larry is a compassionate and caring person who has an excellent group of care givers available to help my mother. Maureen is so kind and patient and is willing to call my mom, who has dementia, with reminders of their scheduled appointments and so much more! I highly recommend them.

Keith Marz

My mother had hip replacement surgery and needed help with her recovery. Larry provided us with her recovery. Larry provided us with a wonderful caregiver, Claire. She was polite, skilled, and always on time. Right at Home made my mom's recovery time an easy experience.

RS1959

Excellent services provided by this company! Larry was wonderful to my mother when he came into her home for the consultation and then had a very patient and understanding person, Maureen, send us the greatest caregiver ever! We will continue to use their services indefinitely and would definitely recommend this company to all of my mothers friends.

Jodi2

Right at Home was able to provide dignity, caring and thoughtfulness through the end of my mother's life. The dependable caregiver was friendly, compassionate and respectful with our entire family! I have recommended Right at Home to several friends and will continue to do so with others as the need arises.