Home Instead - Covina, CA
750 Terrado Plaza, Covina, CA 91723
(800) 558-0653
Verified Partner
5.0
(25 reviews)
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Reviews of Home Instead - Covina, CA in Covina, California
Debbie B
5
|
May 17, 2024
We hired Home Instead to care for our father and we were very grateful for the loving care he received. The caregivers assigned to him were very compassionate and professional. It was a great comfort knowing that he was in safe and in loving hands. We would definitely recommend Home Instead to our friends and family!
CVe
5
|
September 5, 2023
This company is very responsive and professional. Genevieve is amazing! We hired this group part time to assist with the recovery of my Mother. She broke her leg and needed additional care. The aides are kind and compassionate. They always have a positive attitude and very helpful. We are grateful for their service.
Dora G
5
|
May 29, 2023
Home Instead has been providing care for my mother for the past few years. Every person I have dealt with at this agency has been extremely helpful and understanding with the needs and concerns regarding the care of our mother. The caregivers provide excellent care for my mother who has dementia which leaves us without any worry and peace of mind. They also arrive promptly for their shift. Every person I speak with is very professional and understanding whenever I call the office. I highly recommend Home Instead!
sseferovich
5
|
April 28, 2023
I’ve been working with Home instead for about four months now, and they have been amazing. Rishika and Genevieve have been extremely helpful in every way possible. And the caretakers are all great! It’s hard to pick my favorites, but Liz is fantastic! She goes she goes above and beyond she’s almost like part of the family :) but like I said, all the girls are great. If ever, I have a problem or issue (which I have not) I can always count on them to answer the phone and solve the issue. They’re always on time. And not only do they take care of my grandma‘s needs but they also take the time to engage and interact with her as well.
Sue Mull
5
|
December 13, 2022
Home Instead Senior Care in Covina was first on my list when I needed part-time care for my 86-year-old relative. They have cared for him for the last two years with ongoing consistency, care, kindness, and attention to detail. Rushika, her administrative staff, and care professionals have become a second family to him and bring joy each of the seven days a week that they are with him. The different levels of care available based on his level of need along with working with his schedule continue to be a definite plus since this varies due to dialysis at the hospital. Rushika and her staff are also experts in understanding the process necessary for Long Term Care claim requirements. I know I can count on them. Their commitment is a gift in providing quality of life for our loved one. Thank you, Rushika and Team!
Jonathan B
5
|
October 18, 2022
We have been enjoying the care HomeInstead provides for my 87 year old mom for over three years now. They have been amazingly consistent in the quality of the Care Professionals they provide, are completely reliable in scheduling, and always willing to give extra help when we need it. Alba, who cares for mom now, is amazing and so good with her. Rushika, Diana, Brenda, and all the staff in the office are easy to work with always. This team is a genuinely caring group of people who know how to hire and retain the best staff. Thank you for all you do for us!
Mrs. Petunia
5
|
October 11, 2022
I fell and broke my arm and needed a full shoulder replacement. I needed help and my daughter found Home Instead. The ladies have been marvelous. I have been under their care since March, 2022. All the ladies and very nice, caring people. Always very helpful and taking special care to take care of my needs. I would definitely use Home Instead again if the occasion ever arose again.
JPN
5
|
October 10, 2022
We have been very happy with our caregiver and service homeinstead has provided for mother. Carol has been wonderful Arrives on time with a pleasant attitude daily.to help with tasks and provide companionship.
Husband helper
5
|
February 26, 2022
I called Home Instead when I found myself in a situation where I was unable to care for my husband alone. My firsts encounter was with Genevieve, I found her to be kind, patient and sympathetic which was much needed. She made all of the arrangements seamless and quickly, this was amazing to me. Each visit with our caregiver was pleasant, she was very solicitous of what she could do to help us. Angie was very encouraging and most of all helpful with all of our requests. Compassion goes a long way when you’re in this situation, they both felt like family members.I would recommend this company to anyone in need.
Dr. Peter Gero
5
|
November 17, 2021
Caregiving support for my bed-ridden mother who has advanced dementia. Almost always prompt. Interactions are always professional and friendly. Excellent responsiveness.
wagglee
5
|
October 4, 2021
We have been delighted with the post surgery care for my husband. Genevieve was very thorough in our first meeting, offering suggestions for care and taking time to get to know us. The caregivers have all been very thoughtful , cheerful, and knowledgeable. Diana has been able to accommodate our changing schedule. I will definitely call on Home Instead if we need care again and will recommend unconditionally.
Dr. Gutierrez
5
|
September 10, 2021
By far the most pleasant, friendly, helpful, and sympathetic group I have encountered. My Father was diagnosed with End Stage Colon cancer and was placed in Hospice. Unfortunately, there was no one in the family to take care of my father at home while I went to work. So I reached out to "Home Instead" who simplified my life: From the very first phone call with Genevieve, who was so kind and explained everything I needed to know, to the walk through with Rushika who further gave me details and what to expect, to the multiple care givers that helped assist my father's needs. "Home Instead" went above and beyond to accommodate our needs. They were always a phone call away. I hope I never need a care giving service in the future, but if I did I would definitely call on "Home Instead." Thank you for your great service!
Linda Mikita
5
|
December 19, 2020
The Home Health Care Providers from Home Instead were caring, sensitive and kind. They provided my Mother excellent care for ten months. I was always confident my Mom was in good hands with the Providers from Home Instead. They always arrived on time and were fully attentive to Mom’s need. While we utilized their services, my Mom transitioned from needing companionship to full bed care. All Service Providers were outstanding and I recommend Home Instead without reservation.
Ruby K. Kelley
5
|
September 17, 2020
I wanted to know that I was getting a caregiver that is qualified to take care of my husband in my rather brief absences. Are they dependable (yes!); can they cope in an emergency (there hasn't been one, but I am confident they would know what to do); will they bond with my husband (definitely); will I consistently get the same caregiver (yes, is nearly all instances). My husband's caregiver Carol is an angel. She adores him, and the feeling is mutual. I adore her as well. She shares our values and has the same adorable sense of humor as my husband. Thank you Home Instead.
Helpwhenneeded12
5
|
September 1, 2020
We have used their services for 2 years with both my parents and then just my mom. They were so caring and thoughtful and very reliable. I really appreciated their good judgement as my mom's memory decreased. I highly recommend them to everyone I know and they made all the difference in caring for my parents.
CLTH
5
|
June 26, 2020
The Home Instead caregivers take excellent care of my mom. They take her to appointments, help her with errands and help her around the house. The office staff is excellent too - they are easy to communicate with and the caregivers are ALWAYS dependable and punctual. Their Covid-19 protocols meet CDC standards. My mom has been a client for 9 months now.
Michaeldg
5
|
August 12, 2019
We needed help with care for my elderly parents, who while quite frail and forgetful were quite particular in who came into their house. Rashika at Home Instead spent time with them and then found caregivers that were a perfect fit for their personalities. My parents had particular schedule requests for specific days and times which somehow Home Instead was always able to accommodate. Angelia the caregiver was helpful, courteous and patient. She helped with personal care, shopping, cooking, cleaning, driving- anything my parents needed they found a way to make it happen. I can't recommend them highly enough!
Son in Covina
5
|
March 26, 2019
The Home Instead care givers provided outstanding care to my terminally ill father. Each of them was kind, caring, and professional in all aspects of their service. Plus, they treated my father as if he were a friend or family member. I give Home Instead Senior Care in Covina my highest recommendation.
Julie Ann C
5
|
January 7, 2019
HISC in Covina provides everything my dependent parents need to continue living at home. The caregivers are all very organized, attentive and professional, and the house is always clean and orderly. They genuinely care about both of my parents, and provide them with wonderful companionship. In addition, they are very knowledgeable about what to do when there is a crisis or an unusual situation. This has contributed to my parents' continuing stability and happiness at home, and our family feels so fortunate to have Home Instead's caregiving services.
Herbert
5
|
August 21, 2018
Mr. Buchanan loves Judy and has had less falls since she arrived.
Ms. Lee
5
|
September 12, 2017
My first encounter with Home Instead Senior Care was in 2013. I used the Pasadena Office back then. When I moved to a new city I began using the services from the West Covina office. The owner, office staff, and our caregiver were caring, diligent, and professional. My mother's caregiver was matched to our needs and I could not have been happier with her.
Pattricia
5
|
August 16, 2017
So far Myrna has been wonderful for my Mother.
ccz
5
|
June 1, 2017
We needed help with my 85 year old mother in law, who has difficulty walking, due to osteoarthritis. We didn't want to leave her alone because she has a history of falling. We had Home Instead come in 5 hours a day to provide breakfast and lunch, help her bathe, exercise, and provide companionship. Ruchika interviewed Mom to determine her needs/expectations. Then found two excellent caregivers that fit our criteria. Mom loved Patricia and Linda and enjoyed their time together, talking and playing Chinese checkers and dominos. Meals were prepared and my kitchen was left spotless. Her laundry was done weekly. The caregivers had perfect attendance which was very important to us. Our interactions with the office and field staff were very professional. They checked with us periodically to ensure that we were satisfied with their services. We highly recommend Home Instead and will use them again when needed.
steven-shaw
5
|
May 30, 2017
My mother had fallen and broken her ankle and after receiving her release to go home, we called homestead. They were very professional from the office and field staff. They made us feel very comfortable and expanded everything in detail. We would recommend Homestead to anyone. Thanks Steve Shaw
Sueske
5
|
January 21, 2017
My mom came home from the hospital after 3 months and needed assist with everything and the care that the Home Instead caregivers provided has been excellent. Due to them my mom has made very fast improvements. My mom can be difficult and was resistant to having caregivers, but she loved them and really enjoyed their company along with their excellent care.
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Services and Amenities of Home Instead - Covina, CA in Covina, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Covina, CA in Covina, California
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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