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Brookdale Newberg
3802 Hayes Street, Newberg, OR 97132
(800) 558-0653
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Reviews of Brookdale Newberg in Newberg, Oregon
3.61
(18 reviews)
Facility
3.7
Staff
4.1
Food
3.0
Activities
2.0
Value
4.0
Bonnie
3
|
September 10, 2023
I toured Brookdale Newberg. It's small. They showed us a couple of the activity rooms. They showed us a one-bedroom and a studio, but I thought they were too small. It's close to shopping and close to the hospital, so those are two good things.
Provider Response
Bill
5
|
January 16, 2023
We toured Brookdale Newberg. It's very good. They have a very friendly staff. Everything is very clean. The outdoors, the indoors and the dining room, everything is nice. The staff were very helpful. We didn't eat there, but the dining room was very nice. The waitresses and servers were smiling all the time and looked very friendly. They had bingo and an ice cream parlor. Everybody looked really happy.
Debra
3
|
September 15, 2022
Brookdale Newberg was a little bit older facility. Everybody was nice, and the room seemed to be clean. It was more expensive than the other place across the street (which was a little newer as well). We saw lots of seniors enjoying their lunch. The staff was very nice. The gal showing us around was new to the business, but it was OK. The room had a small kitchen, a small living area, a bedroom and a bathroom. Everything was tiny, but adequate. Their dining area wasn't very big. We would not have chosen that place because of the age of the building. It just seemed more organized across the street.
Provider Response
John
5
|
August 7, 2022
Brookdale Newberg looked great and very welcoming. The rooms looked great. We found a room that we thought would work well for my mother-in-law. It was a studio, and it was very adequate. The people that lived there seemed happy. I didn't find anything I didn't like about it. They had a lot of common space and a place where people would get together.
Diane
1
|
December 2, 2021
I toured Brookdale Newberg, I was not impressed with it. It wasn't clean, there were cigarette butts all around the front door. I know that a lot of those facilities are complaining that they don't have enough employees and that people don't show up. I get that one person can't take care of everything. But considering how much it costs to stay there, it's not very impressive that right when you're going in, there's, in my opinion, garbage all around the front door. The staff was wonderful. Everybody was wearing masks. I used their bathroom, there was brown something on the toilet seat, and on where the toilet paper holder was. And when you're in a bathroom and you see brown, you think of something that's not very clean. The garbage can was full and there were about 30 fruit flies in there, and fruit flies don't appear in five minutes. And when that's a public bathroom, somebody should take a little more notice and a little more care. But they said, "We had four people that didn't show up today." They showed me their little houses that you can rent and that would be an independent living, and that place had several flies. They hadn't had a chance to clean it yet, there was a very bad smell in there and they probably just shouldn't have shown it to me.
Provider Response
Frank
3
|
October 24, 2021
I went to Brookdale Newberg. The staffing was a little less with it, it seemed like they were kind of changing or updating the facility and the staffing. When I went in, there always seemed to be a little bit of confusion as to where the sales manager was and when they were touring. They were nice, they were friendly, but they just didn't seem to have everything as well coordinated as the other place. It's right over there by the hospital. It was a good location, right around the corner from Big Fred Meyer Shopping Center, so that was one of the appeals that it had for me. The one disadvantage that the Brookdale in Newburgh had was, the independent living apartments were in cottages that were separated from the main facility, and I didn't want that for my brother. We had some pizza there. They were keeping the dining facility separate from the visitors due to the COVID. They did offer some pizza slices that we could have, and that was fine. The food was okay.
Provider Response
Ann
3
|
February 24, 2020
Brookdale Newberg wasn't as friendly as the other place I saw. The apartments looked good; some were very small, and the others were bigger. They had an exercise class around the dining table, they had a couple exercise bikes in the hall, and a billiard table. The staff wasn't friendly, but the dining area looked good. The activities didn't look that interesting to me. Maybe it's what the residents wanted, but it's not for me.
Provider Response
Reviewer12020
3
|
January 23, 2020
My husband and I chose Brookdale Newberg because it's close to our son and family and because of convenience of the three meals and snacks. We wanted the 2-bedroom cottage, but there was a waiting list. We're both moving into a 1-bedroom, which is going to be a challenge. The staff was very friendly and personal. The dining room was adequate and pleasant.
What you can do with Caring
Costs for Brookdale Newberg in Newberg, Oregon
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,735
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$4,340
Starting Price
Services and Amenities of Brookdale Newberg in Newberg, Oregon
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do not offer companion suites
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
About Brookdale Newberg in Newberg, Oregon
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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