Reviews of Harbor Lakes Plaza Nursing and Rehabilitation Cent
September 24, 2017
I am a friend or relative of a current/past resident
My husband was a rehab patient from a massive brain surgery in Dallas 40-45 days prior to coming to Harbor Lakes! We were there only 5 days out of 6 with 4 falls out of his wheel chair while left totally unattended, this with very fresh tender scars on his head! I immediately removed him from this place! I was never visited by the DON, stayed almost 18 hours daily with him and was a very easy contact. All the care I saw in that 5 days were nurses aides, which seemed to have very little caring, probably from over work and under staffed! Please don't just take the tour and the outer looks of this facility! 5 days there for us was 5 days too many!
October 25, 2010
My mother recently stayed at Harbor Lakes Nursing and Rehab. Before I picked the facility, I did some internet research and saw the review on this website...thank goodness i didn't take the one review in it's entirity and not pick Harbor Lakes because we had a wonderful experience there! The staff were extraordinarily caring and kind to not only my Mother, but me and my children. Everytime we visited, she was happy, clean, well fed and enjoying excellent therapy on her replaced knee. It was a blessing when she didn't have to stay long due to the success of the therapy, but in some ways, we were not ready to totally leave! We plan to spend time at Harbor Lakes volunteering and attending functions because it's just a happy place to be!
March 24, 2010
Harbor Lakes is probably not the worst place, but it is far from the best.
Trisun seems to give lip service to complaints, but does not appear to take steps to make corrections. There are a few excellent nurse's aides, but there are also some that spend more time avoiding caring for the residents than they do in assisting them. They sit in the hallways reading their romance novels, newspapers, and talking on their cell phones while there are residents needing assistance. In the past months there has been an enormous turnover in personnel, and perhaps a lack of training for new personnel. It seems that weekend care is the most lacking as there is unlikely to be any supervision in house. Also, on weekends, if there is a RN on duty for 8 hours, he/she is hidden away and is not available to care for residents. On occasion, the nurse's aides have failed to see that all residents are provided meals. There have been instances of residents left laying in a urine soaked and feces soaked bed until a family member complained. I do not feel that there is outright abuse, but there is neglect. Whether this is due to lack of training, understaffing, or apathy is up for debate. Trisun advertises a nice shiny, new facility, with activities, a chaplain, and state of the art rehab, but if one looks a little farther, one might find a few cracks in the mortar.
Features of Harbor Lakes Plaza Nursing and Rehabilitation Cent
Medicare (ratings last updated: 06/01/17)
- Medicare Provider Number: 676185
- Ownership Type: For Profit Corporation
- Resident Capacity: 142
About Harbor Lakes Plaza Nursing and Rehabilitation Cent
Harbor Lakes Plaza Nursing and Rehabilitation Cent is a nursing home in Granbury, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Harbor Lakes Plaza Nursing and Rehabilitation Cent