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Kentwood Nursing Facility

1227 WEST WHEELER PARKWAY, Augusta, GA 30909

(800) 558-0653 (Call a Family Advisor)

3.28

(7 reviews)

Offers Assisted Living, Continuing Care Communities, and Nursing Homes

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Reviews of Kentwood Nursing Facility in Augusta, Georgia

3.28

(7 reviews)

  • Facility

    3.3

  • Staff

    3.0

  • Food

    2.3

  • Activities

    3.3

  • Value

    2.5

Cathy60

4

October 24, 2022

I am/was a resident of this facility

I was at Kentwood for rehabilitation from the end of November until the 24th of December of 2021. I plan on using Kentwood again this year when I have my left shoulder replace coming up at the end of November 2022. The staff was friendly and helpful and physical therapy was great. The room was great. The room had a color T.V. little cabinet that you could hang some clothes in and restroom of your own. You also got to showers three times a week.

iHart

1

April 30, 2021

I am a friend or relative of a current/past resident

My friend's grandmother recently had hip surgery and needs assistance walking around. She is a very bright woman who has been able to live on her own prior to this incident. Her very first night at this facility they put her in a diaper and insisted she soil herself instead of providing her with assistance to go to the restroom. It took 3 HOURS for the nursing staff to attend to her after she paged them. The grandmother requested soup with the help of a translator after being offered nutritionally empty canned green beans and cold fries; the facility denied her requests, so she went without dinner. On admission, they roughly handled the grandmother not considering her very apparent cries of pain or the site of recent surgery. Again, this was the FIRST NIGHT of her stay. I cannot say that there were amenities because this poor woman remained helpless in bed and unattended when help was requested. This previously very healthy woman was reduced to tears within hours of being at this place. I can't imagine that any healthy elderly individual would thrive in this place very long let alone those with medical issues. Do not let your loved ones stay here because they will not last long.

Ingrid

3

May 26, 2020

I am a friend or relative of a current/past resident

My mother was at Kentwood Nursing Facility for rehab. Most of the nurses in person were nice, and her room was always neat and tidy. They took care of everything. However, she did not like the food at all. When she had specific things she didn't want, like milk or certain food that she had trouble with, they would just substitute with Ensure and she was very upset about that. The nurses were mostly nice, but one of the nurses was extremely rude. It had a few things that left a slight overall negative view of it, but it was clean, neat, and tidy. The outside was pretty and presentable, but the inside felt like a hospital with a carpet.

bruiser3

2

March 27, 2016

I am a past client of this provider

Getting to the toilet can be an issue here. A resident can be put to bed after supper and still be in bed the next morning at 11:00 in the same diaper so UTIs are a constant problem. If you ask a question at a care plan meeting, they say that they do not have her records so they can not answer that question. Some of the staff, the ones who have been there for years, are very attentive.

Caring104132150

4

January 9, 2015

I am a friend or relative of a resident

My mother is in Kentwood. I think it is OK and satisfactory. They have nurses and CNAs. She has a single room with a TV, refrigerator, bathtub, and shower. The food is average. They have activities for the group. They have bingo, but my mother really doesn't participate in that. The staff is satisfactory.

knew1980

4

January 21, 2012

I am a friend or relative of a resident

My grandmother was placed in the Kentwood nursing home when I was 20 years old. Upon arriving to the nursing home I was not met with the smell of urine or a place that was dirty. There were fresh flowers in the lobby. The receptionist was very nice and welcoming. She asked if there was any help that we needed and directed us to the correct individual that could help. We then spoke with the nursing director because we wanted to know how my grandmother had been doing. We were glad to hear that she was doing well, she was getting along with the staff and other residents. Since it was our first time visiting we were given a tour and it was very clean. It also was close to lunch time so we were able to see the food that the residents were served. The food smelled great and looked delicious. Once we visited my grandmother's room I could tell that she was happy and enjoying living there. One thing that I had a problem with was that the CNA's were standing around. The rest of staff was on task though.

primetimeseries

5

September 29, 2011

I visited this facility

The entrance area of the facility was kept neat and free from trash. The patients seemed to be treated well, and were able to voice their opinion and get the appropriate help needed, from the staff. There seemed to be adequate parking for the family members to visit. The staff appeared knowledgeable, warm and caring with regards to the residents and their family members. The patients had their own private rooms with baths. The facility was quiet and the staff appeared to be respectful of the residents there, as well as the family members who visited. The food appeared to be quite edible as well. I would highly recommend this facility.

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Services and Amenities of Kentwood Nursing Facility in Augusta, Georgia

Health services

  • Nurse On Staff: Onsite 24/7

General

  • Resident Capacity: 80

Medicare

  • Health

    5.0

  • Overall

    4.0

  • Quality

    2.0

  • Staff

    1.0

Medicare Provider Number: 115147
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Kentwood Nursing Facility in Augusta, Georgia

Kentwood Nursing Facility is conveniently located between two highways in Augusta, Georgia. It features private rooms, each with a refrigerator, bathtub and shower. Families have peace of mind knowing that nurses are on site 24/7, so seniors can get assistance at any time. Residents can play bingo and other games with each other for entertainment and socializing. Family members of seniors have mentioned that the food is delicious, and the entire facility seemed very clean and organized. Residents comment on how the caring, devoted staff treats them kindly and assists them with all their needs.

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