We toured Bloom at Bossier, but I wasn't happy with it, and they didn't treat me well. It felt like we were below their class, and we didn't feel welcome at all. They didn't give us any reason to want to live there. I didn't like the staff. They have a lot of things to do, and the dining area looked nice. However, I wouldn't like to live there even if they give me a cut-rate price.Provider Response
Bloom at Bossier is a family owned and operated independent living and assisted living community offering a home like environment, five star customer service, five star dining, a specialized life enrichment program and a program catering to helping seniors bloom. We have extremely high resident and family satisfaction and our community operates consistently at 100% with a waiting list. We're sorry to hear about your experience, which is atypical, and appreciate the feedback, so we can continue improving. That said, this couple was toured by our Executive Director and Sales Director. We spent a lot of time with them; invited them to join us for lunch; gave them box lunches to go and thoroughly enjoyed visiting with them. We did try to follow up with this couple and have been unable to reach them. We welcome them to contact us should they change their mind about our community.