Reviews of Home Instead Senior Care - Palm Coast, FL
Patty40 March 22, 2015
I am a past client of this provider
I was only able to work with Home Instead for one month then my mother passed. However, from the first contact to the last, all workers from administrative staff, billing, to the actual caregivers were wonderful to work with, understanding, kind and generous. As I had to ask for coverage very fast, they quickly worked it out and were still working it out in the end. They scheduled the caregivers we requested when they connected with my mom as much as they could, and always respected our opinions. I was out of state facilitating all this which was very difficult , but they understood and really stepped it up. Finally, I met the caregivers once in last the 4 days of my mom's life her on earth, and the connections and compassion and help that they gave was, to me, unmatchable and remarkable! My mom passed as she had wanted, in her home, in comfort, and as the best caregiver Home Instead blessed me with held her hand, as I did, and I had just said to the caregiver, Susan, I want you here with me for this. Our connection and her help and compassion and friendliness made me want her to be with me. She said she would stay. Within a half hour, my mom opened her eyes, looked past the ceiling at the 'whole' visual, and entered into the light with both of us holding her hand and crying tears of joy for my mom. I will never forget Susan and she was able to go home at the end of her shift! I'm sure at times this type of job can be thankless, and I think it is very difficult from what I experienced, emotionally and physically. I am just so grateful there are people out there willing and able to provide these services. Thank you to Home Instead and to the people that choose to do this profession.
Loqui1 March 04, 2014
I am a current client of this provider
I am somewhat disappointed with them because when you ask to have the same care taker to come back they are never available, everyday they kept sending someone new, you would never get the same caretaker twice if many and maybe three times the same person. I have to say each caretaker is nice and they do what they have to do but to be constantly train a new person all the time gets a bit much.
Dianne9 November 24, 2013
I am a current client of this provider
Home Instead was willing to work with us more than others. The caregivers were fine and they did everything that we asked them to do. The first caregiver we had was not a good match, but the second one ended up being okay.
From Home Instead Senior Care - Palm Coast, FL
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Palm Coast, FL
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
399 Palm Coast Parkway, SW Unit #3
Palm Coast, FL 32137
Get Cost Information
Get full access to reviews, cost information, and amenities