Home Instead Senior Care - Oakmont, PA

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Reviews of Home Instead Senior Care - Oakmont, PA


based on 21 Reviews

A Quaglia August 25, 2016

I am a past client of this provider

I am extremely pleased with Home Instead - from the time I inquired for help to the last day that we used their services. "Debbie" went above and beyond to help my godmother and I truly appreciate all she did. Thank you.



Sharman Polka125121 June 24, 2016

I am a past client of this provider

Home Instead caregivers provided quality and reliable care for my mother. Very helpful office staff, particularly Lynn, who was great at keeping in touch with us.



Linda R.608570 June 21, 2016

I am a current client of this provider

Very prompt and efficient with setting my care up. One caregiver stood out with excellent caregiving. Patricia was very attentive to all my needs!



Jane K.615436 June 17, 2016

I am a current client of this provider

Lynn from the office was terrific. The service was great, caregivers were very good especially Julia and Patty.

Home Instead came to my rescue on short notice. They were very efficient. I am happy.



G a;nd M June 03, 2016

I am a current client of this provider

Anyone looking for professional and dependable in-home care for a loved one should look no further than Home Instead located in Oakmont, Pa. The entire staff is helpful, dedicated and responsive. The Director ensures that client's safety, comfort and happiness is foremost in the caregiver plan designed for each individual client. The Director is skilled in matching caregivers with clients to ensure compatibility. All caregivers keep a daily log for reference by family members. Home Instead builds confidence in those of us wanting to keep a loved one in her/his home for as long as possible. Home Instead provides quality service.



Charles Pursh May 11, 2016

I am a current client of this provider

The care provided Peggy by the staff exceeds all expectations and then some. They all, especially Beverly, have been caring thoughtful and totally engaging in all they do. They are all appreciated and will be highly recommended.



JSBPYZY May 11, 2016

I am a current client of this provider

Home Instead was very satisfactory!



Angelo Liberto March 31, 2016

I am a current client of this provider

My caregiver is wonderful and I call her 'My Angel'. She does everything for me. I am 86 years old and my family is out of state. Because of Home Instead I am able to stay in my home that I love. Thank you does not say enough.



Becki C. November 07, 2014

I am a current client of this provider

We have been using Home Instead for my mother for about 4 years. They started with her in the toughest of times when she could not care for her self needs at all to now when she needs basically supervision and companionship. They are always very professional and do their best to work with us so that we have consistancy of caregivers. I work in the home health field in Oakmont and Verona and have the opportunity to see these employees in other peoples homes as well and they are always very professional and reliable. I recommend them often



cutter November 06, 2014

I am a past client of this provider

I Used this agency for 3 years. In the beginning they were excellent. Once we had the caregiver that we just loved and my parent was comfortabe with her thy would pull that caregiver and put a new kne in . When I called to complain I got a letter that they could no loger meet my parents needs They claim yo be great with alzheimers patient, but that is the worse thing they can do is switcg caregjver once they are comfortabe with them and then tell the caregiver it was because she madd to much money to take cars of a PDA waiver patient.

Provider Response

Hello cutter,

We are sorry to hear you were not pleased with our services. It is the goal of our franchise office to provide the highest quality of care to each and every one of our clients. I am sorry you feel we did not meet your expectations; we did our best to ensure consistency and quality in providing care. Please contact our office at 412-517-8337; I would appreciate the opportunity to hear your complaints, fully explain our situation and reach an amicable conclusion.



Caring997864 October 03, 2014

I am a past client of this provider

Home instead provided care to my father for around 1.5 yrs. He had severe strokes and many hospital/rehab stays. All of the caregivers were wonderful and reliable. The staff who read Oakmont Home Instead were absolutely genuine. They were always able to help me last minute. I never hesitate to recommend this agency.



Lynnsfan June 05, 2014

I am a current client of this provider

Home Instead has been, literally, a life-saver for my father, and a sanity-saver for me. My father has a type of dementia (not Alzheimer’s) that is difficult to diagnose and has no therapy, medication or even awareness of its existence among many medical and psychiatric professionals. Our Home Instead caregiver has gone out of her way many times to help us protect Dad from himself and his dementia, setting up routines, taking him to doctor visits and grocery shopping, and running many other errands with him. She has been my safety net and voice of reason during many times when I felt overwhelmed with the enormous burden of dealing from a distance with all of the details surrounding my father’s care needs and condition. Our caregiver is providing better care than I ever could, keeping Dad among his remaining friends, and maintaining his quality of life as best as it can be with his condition. I have recommended Home Instead to many other friends and family in my “sandwich” generation who are trying to care for (local or long distance) an elderly relative who for whatever reason needs to be at “home instead” of in assisted living or a nursing home.



ralphiesdaughter January 20, 2014

I am a past client of this provider

I live out of state and hired Home Instead to provide personal care for my 90 year old mother, 3hours/day, 7days/week. The primary care giver, Mary, treated my mother as if she were family. Her actions were far above "the job". We were blessed to have had her.The substitute caregivers were professional and compassionate. The office always kept me informed of changes in scheduling and responded to my concerns in a timely manor. I would highly recommend this Senior Care provider. They gave me peace of mind knowing that my mother was always in good hands.



BrendaBC March 21, 2013

I am a past client of this provider

Responsive, flexible, reliable, professional. Caregivers were excellent; Mom became good friends with one of them. They went above and beyond for us. We had an issue with the first caregiver, and it was dealt with immediately. The office stayed in touch frequently. I recommend them highly.



M.O. June 26, 2012

I am a current client of this provider

I'm very pleased with the care my dad is receiving.



debrapet June 21, 2012

I am a past client of this provider

Home Insstead also provided ca wonderful caregiver. Her name was Vaness Garibay. This wonderful woman arrived every moring at 6am so I could go to work. She bthed, feed and was a true companion to my mother. I would reccomend this lovley lady to anyone seeking in home care. She even kept the 12 room house tidy and provided me with a great deal of support.


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From Home Instead Senior Care - Oakmont, PA


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Oakmont, PA


Agency Type

  • Full-service agency. (We directly employ the caregivers we work with.)
  • Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.

Range of services

  • Companion care
  • Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions

Screening

  • We interview every team member in person
  • We check references
  • We check driving records
  • We confirm legal U.S. residency
  • We require drug screenings

Training

  • Staff members receive ongoing/continuing training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care
  • Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care

Payment details

  • We handle payroll, benefits, and taxes for our caregivers

Bonded/insured

  • Our business is bonded and insured

Business Address

  • 661 Allegheny Avenue
    Oakmont, PA 15139

Transportation

  • Yes

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