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Carlton Senior Living San Jose

380 Branham Lane, San Jose, CA 95136

(800) 558-0653

Verified Partner

4.39

(23 reviews)

Offers Assisted Living, Memory Care, and Independent Living
Top rated on Caring.com

2015, 2018

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Reviews of Carlton Senior Living San Jose in San Jose, California

4.39

(23 reviews)

  • Facility

    4.4

  • Staff

    4.7

  • Food

    4.3

  • Activities

    5.0

  • Value

    5.0

Top rated on Caring.com

2015, 2018

ReviewerFC060923A

5

June 11, 2023

I visited this facility

Carlton Senior Living San Jose was clean. The guests looked like they were all decent people and they were all dressed up. The area was nice. The atmosphere and the ambiance were nice. The staff members were knowledgeable of the area, and they were good at giving us the tour, even though we did not have an appointment. They just took us and showed us the place. We just looked at the menu and it looked good because you have two choices. They just let us know the amenities, but we didn't go deeper into that because we were just looking around. They had a courtyard, a salon, and a library. The receiving area was nice. The dining room was nice. It's near some restaurants and the hospital.

Provider Response

Thank you for such a complimentary observation. We are pleased your experience has been so positive and speaks to the culture and atmosphere we want to create for our residents, their families and friends, and our staff. So many great things are on the horizon that aligns with what you've complimented. We're excited about our newest "Mind Diet" Menu that will encompass healthy options created with heart and cognitive health in mind while offering a robust variety of food selections for our residents. We're rolling out our new enhanced Activities program this year as well. When you are ready to narrow your search, we invite you back for lunch and an activity or two! Thanks again for your kind review, and we look forward to your next visit with us.

ReviewerAT0501a

3

May 10, 2019

I visited this facility

Carlton Senior Living was very pleasant. The food was nice, the apartment was nice, but it had two tiny closets. It was the right location, and everything was fine, except the tiny closets. I thought there were probably more people there who were less active and needed more care than I do.

Provider Response

Thank you ReviewerAT0501a, for taking the time to share your experience and feedback of our Carlton Senior Living San Jose community.

Sharon

3

November 1, 2018

I visited this facility

Carlton Senior Living San Jose was adequate, but it's not something that my sister would select. Based on our estimation, they're at the middle of the road and we weren't very impressed with them. Their rooms were mediocre.

William

5

May 23, 2018

I visited this facility

I liked Carlton Senior Living San Jose the best of all of them. They were having a tea party when I got there. All of the residents were sitting around drinking tea and eating cookies, and they were all laughing and conversing like they were family. The administrator was absolutely adorable. She answered all my questions and showed me the rooms and everything. It was definitely topnotch. They had cut flowers, and there's the smell of roses when you exit the elevators (instead of urine like at other places). The staff was great. The facility was absolutely beautiful. They have a garden where they have tomatoes and vegetables growing and it's all done by the residents. They had a really nice theater with a big screen and big chairs, and it was very comfortable. It's like going to the best movie theater in town. They had a full kitchen in their activities room and one of the residents was making biscuits. My mom would absolutely adore that because the one thing she doesn't like is any place that doesn't have a kitchen in the room. Their physical therapy program also looked very good.

Provider Response

Wow William! What a kind and thoughtful review. Our Carlton Senior Living San Jose team is so thankful for all of your compliments. They work hard to create a very engaging program tailored to the residents wants and needs. We are so happy that you enjoyed the atmosphere of our Community and felt the difference that we provide for our residents through a positive and enriching experience. We hope you will visit us again soon.

Adele

4

October 19, 2017

I visited this facility

I was favorably impressed with Carlton Senior Living San Jose. It seemed to be a good facility. I would look into that again. They had a room that you could go to and get food at any time, and that kind of impressed me. The person who assisted me was nice and fine. They were accommodating and answered all our questions. The downside is there's not much outside space, but they are located where there's a huge lot behind them, and that was nice.

Judy

5

September 30, 2017

I am a friend or relative of a current/past resident

My relative is in Carlton Senior Living San Jose. They have a high level of caring and desire for the residents to be happy. It's clean, attractive, and easy to get to. It's close to where her family lives. Her room is attractive and clean with adequate space for someone in her circumstances that meets her needs. I would recommend it. I ate a meal there. The activities look great. The price is high, but you get what you pay for.

Diana572654

5

March 23, 2017

I am a friend or relative of a current/past resident

Mother is at Carlton Senior Living, and we're actually very happy with it. We liked it, it's a beautiful place, they have lots of activities for the seniors, and the care was really good. She's happy there. They have exercise classes, they bring in music, she had art class, and she liked it a lot. They take them out walking, and there's a trail.

Cherie731807

5

January 17, 2017

I visited this facility

The Carlton was awesome, which was why we ended up putting my mom there. The room was great, and we got her a studio. The people seemed very happy. The food was very good and had a great selection. They had a lot of activities, like arts and crafts, cooking, little trips, and cards. We?ve already paid the deposit, and she is moving in on Thursday. It was really nice.

Dave524078

5

October 4, 2016

I visited this facility

The rooms at Carlton Plaza of San Jose were roomy and well-maintained. They had a beauty salon there, a theater room, and a crafts room. The dining area was very roomy. We had lunch there, and the food was good. And the people seemed to be happy. The staff people were well-dressed and very helpful. When we passed them they would say “Hello” with a lot of smiles, so it seemed to be a pretty happy place.

Caringvisitor002145332

3

June 10, 2016

I visited this facility

Carlton was nice, a little bit dated, and very pricey. They had a lot of people there who were nice, but it seemed very busy, so people may not have time for you.

Visitor121946050

3

March 31, 2016

I visited this facility

The Carlton was very nice but more expensive. It’s just too expensive and didn’t have outdoor balconies. So that was another concern we had because my parents like the outdoors.

Visitor32

4

December 26, 2015

I visited this facility

Carlton Plaza of San Jose is my favorite place among all the facilities I've visited, but they are very pricey, and it has a two-month waiting list. What I like about it is it has less walking and more flexibility for people who have mild dementia. It looks like they have a lot of activities, and I also like the looks of the place. The one thing I don’t like is that the rooms are smaller than the other places.

Provider Response

Thank you Visitor32 for your kind review. We are so pleased to hear that Carlton Senior Living in San Jose was your favorite place out of our many competitors. With so many options of what to do and where to go, inside and outside, we find that our residents of all needs feel safe and fulfilled. Being that we are in such high demand we do have a wait-list at this point but we will continue to keep in touch with you and your loved ones throughout this process. Thank you again for your time and please come visit us again soon.

Liza5

4

December 20, 2015

I visited this facility

Carlton Plaza was very nice, but the apartments were small. It’s expensive, and everything you want is an add-on. The staff was very nice and hospitable. It was very clean too.

CaringDaughter8

5

October 30, 2015

I visited this facility

I really liked the community and loved the activities, but Carlton Plaza doesn’t have balconies. They did have a lot of walking areas, however. I just got a really good feel from that place. Out of the two I have seen so far, I liked this one the best. It’s more amenable to my mother having a dog. My mom needs more care, and they also have a memory care unit, which I really like. The staff was helpful. The director was wonderful. I asked her a lot of tough questions, like, "How do you train your people?" She also told me they’re family-owned.

Caring112293250

5

August 31, 2015

I visited this facility

We did visit Carlton Plaza of San Jose, and it's a beautiful facility. We met one staff there, and she was really great, very friendly, and helpful. The facility was beautiful, gorgeous property. I got to see inside an actual room which I appreciated, and that was good. Our experience is very good.

Caring106337350

4

May 3, 2015

I visited this facility

It was closer to us, and it was pretty good. I was a little more comfortable at the Carlton probably because it was a dead-end street and it just seemed a little bit better. We had a good visit there.

Caring94059150

5

October 19, 2014

I visited this facility

Carlton Plaza is also fairly new, clean and friendly. They had activities like a piano recital going on. The dining area looks really nice, with high ceiling and a buffet meal. The staff was very friendly.

Tamarah

5

September 27, 2014

I visited this facility

Carlton Plaza is like a resort. I saw their one bedroom and it’s beautiful. The dining room was like a fine restaurant. They do have a memory care section. I had no issue with them as far as cleanliness. The staff was great; they have really nice people that showed me around and gave me information. They were very responsive, but the price was outrageous. It was closer to me though.

Lori26

3

March 27, 2014

I visited this facility

We didn't have a tour at Carlton Plaza because we didn't have a comfortable feeling when we walked in. There was so much hustle and bustle right there at the entrance. There was just a lot of business going on right there. When you walked, in there were all these people. When you walk a little farther, the desk was to the right, and the dining area was to the left. The place where they ate looked like a restaurant. We had to wait quite a while to see and talk to somebody. It seemed to fit more to people who were residents and just living there. We were concerned that in that place, my mother might just walk out with a group of people. We were not able to see the unit.

Caring78249350

5

February 28, 2014

I am/was a resident of this facility

I am contented here in Carlton Plaza. I like the kindliness of the staff and the way they work so efficiently. I like the food very much and for the most part, they offer you an alternative. We have activities like outings and regular trips to San Francisco, Monterey and all over. We have parties and movies regularly. They keep everybody busy. They are very good and I would recommend them to others.

Sally13

5

September 11, 2013

I am/was a resident of this facility

I moved in to Carlton about eight or nine weeks ago. The place is very clean and very pleasant. It was not expensive. It's the nicest place that I looked at. I like their terms and I just don't think I could do any better but to be here. They provide all the food and it's good. They show movies. They have yoga lessons and have church mass.

Craig4

5

July 29, 2013

I visited this facility

Carlton Plaza was very nice. My mom, didn't liked the room because it was studio and she wanted a one-bedroom apartment, but everything else was really good. I liked it because they have memory care. The staff was really helpful. They had swimming, the had a lot of stuff on health, they had a diabetes workshop and a whole lot of other workshops. I would recommend it to other.

CaringD

5

July 12, 2013

I visited this facility

I visited Carlton Plaza of San Jose. We just met with the director and she was one of the most amazing human beings I ever met. In terms of the way they treat their people, because we saw a lot of interaction, they get the star. It is definitely up there. The apartment that I saw was clean but it was not a right fit for my mom.

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Costs for Carlton Senior Living San Jose in San Jose, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,995

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,595

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$5,995

Starting Price

Services and Amenities of Carlton Senior Living San Jose in San Jose, California

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $6000

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

General

  • Resident Capacity: 183
  • Minimum Age: 55
  • Pets Allowed: Small pets allowed only

About Carlton Senior Living San Jose in San Jose, California

Located next to Martial Cottle Park, this beautiful landscape provides a convenient and relaxing opportunity to enjoy more than three miles of paved trails that welcome you and your favorite company. When you arrive at the community, you can relax under the blue sky in our peaceful and serene courtyard, taking in your favorite book or catching up with friends.

Nestled in the heart of Davis, the warm welcome you’ll feel when you walk through the door extends throughout the community. Whether you’re enjoying a cup of tea with friends in front of the fireplace, or listening to live music in our beautiful courtyard, Carlton Davis invites you to experience the active lifestyle our community has to offer, where you can, as we say, “Live Your Life."

Inclusive Conveniences:

  • Restaurant-style dining for breakfast, lunch, dinner
  • 24-hour staffing and emergency call system
  • Weekly housekeeping, laundry, and linen service
  • Transportation for outings, shopping and local appointments
  • Apartment maintenance and utilities
  • On-site activities and entertainment
  • Cable & WiFi

Independent Living:

Maintain your independence in a carefree and active community that offers a variety of conveniences and opportunities to socialize. Let us do the work, you have the fun. Convenience of relaxation without the hassle of daily tasks. Vibrant activities that promote enriching experiences and social connections. A safe and secure environment featuring Alexa technology.

Assisted Living:

Maintain your independence with an active social life and let us handle the rest. Stay as busy as you want in a comfortable, secure and safe environment that offers all the conveniences without the work.

  • Individually tailored care services.
  • A commitment to the health and wellness of our residents.
  • Dedicated Care Partners and on-site nursing.

Memory Care:

Inspired by Teepa Snow’s Positive Approach to Care®, we prioritize person-centered care, fostering positive relationships, promoting dignity, and honoring the unique needs of each individual living with dementia.

Additional Information:

  • Located next door to Cottle Martial Park which offers beautiful walking and bike trails.
  • Minutes from shopping and restaurants which make for the perfect outings to enjoy.
  • Conveniently located near various hospitals and treatment centers.

Map of Carlton Senior Living San Jose

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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