Redwood Heights Assisted Living

I liked Redwood Heights. It's older but very nice and had a nice patio where my wife can go out and sit. However, it had a steep incline getting to it, and the only way to get out of there is to use a vehicle. The staff was outstanding, sociable, kind, and answered all my questions.

The staff was very knowledgeable and helpful at Redwood Heights. They answered all of my questions without hesitation and did it with a smile. Several of the nurses were happy to show my family around and talk about the way they ran things. They even introduced us to some of the people already living there, it felt like a family environment. The rooms looked very clean and inviting, much more welcoming than the sterile hospital feel I've experienced at other facilities. The courtyard was well taken care of and bursting with spring colors, I was really surprised and I could see my grandmother very happy relaxing there when the weather was warmer. However, the negatives included some foul odors in the common area and a woman who was having a sort of loud tantrum in the middle of the hallway. But my great aunt has been there for a year now and those problems have apparently been sorted out. It i very peaceful and she tells us she really gets the attention she needs.

All of the staff is very nice, and my mother claims they take excellent care of her. She claims there are many ways to entertain one's self such as reading in their library, eating in their dining hall, or lounging in your room. According to her the place is very quiet at night which makes her a bit uncomfortable. There was this once incident were my mother had fallen, she couldn't get any help and it took over an hour before the staff found her. That is why I am giving Redwood Heights only four stars. Sometimes they have events in the dining hall such as a ballet recital for young children. This usually only occurs once a year, but the residents love to watch them perform. All in all I recommend Redwood Heights if you are looking for an assisted living facility. My mother speaks highly of Redwood Heights and I do too.