I think the meals they serve are crappy. They seem to care about their patients, but the food that they serve is not nutritious and not appetite looking. We've been there when my father-in-law have had meals, and he complained about how horrible it was. He won't even eat them half the time because they're just very poor quality. Those are the high priority issues to me. Good nutrition is very important.
The facility is very close to my brother-in-law, so he visits him a lot. The staff we met and talked to were friendly and nice, so there's no problem with that. I think the rooms are small. He's in a 1-bedroom with a large bed, because he's over 6 foot tall and probably weighs 250 lbs. But there's just enough room for TV, the bed, to get into the bathroom. They didn't have anything available and the room is in the very back of the whole building. He has to walk to the front. I'm not happy with that because that hurts his leg. He doesn't participate in any of the activities. But they keep a close eye on him and make sure he's okay.
The one thing I don't like about it is they have escape routes, which is good. But you go out the door, at the end of the building the walkways is about 10 feet and then there's a gate. So if you have to escape because the place is on fire, you can only get to the gate. The gate is locked. How are they supposed to get over the gate to get away from a burning building? To me, that's a hazard. I work for the fire department, and I find that to be an extreme hazard. That does worry me. Maybe they think they will never have a fire and maybe they never will, but it only takes one.