Holiday Winter Village

Craemer

Rooms are spacious and clean, staff is attentive and compassionate towards the residents. Lots of activities scheduled throughout the day and plenty of outings . This building has an out patient physical therapy clinic inside the building, very convenient. The staff I have interacted with are friendly and helpful, it is a big building and you may need directions to get around at first. I have grandkids that have done music events at Winter Village and they were well received. The building is in a great location close to downtown Frankenmuth , Michigan’s number 1 tourist attraction, always something going on year round.

Diane

Holiday Winter Village is an older facility but they have lots of activities for which we're still in the process of getting my father-in-law to engage in, but he is starting to. It is a larger apartment complex. He has a full one-bedroom apartment and he was allowed to keep his cat. So, that's a big plus. Not everybody allows that. They have a small grocery store, but they have a bus that would take people to Myer's or Kroger if they want to. They had a concert yesterday at the facility, but they also take them to concerts outside. They have card games, a library, a podiatrist that comes in, a beauty salon, a pool table, and on Sundays, they take you to church if you want to go (but they have church services there as well). The activities director is good. Most of the staff are very good and I think they do a beautiful job with the landscaping and the upkeep of the place. The dining room is seasonally decorated. They have three meals a day that is included. They gave us lunch and the food was very good. They actually allow guests and my father-in-law has taken advantage of that as he likes to have people come in. For the most part, he's happy with the food most of the time. Comparatively, the facilities that we looked at were more expensive, but this one's a fairly good value.

Connie

My parents stayed in Independence Village in Frankenmuth (formerly Winter Village) for about two weeks before my dad ended up in the hospital. It's a good place. The staff was very good and very responsible. They would come in twice a day for medications, like they're supposed to, and they keep the doors locked. It just ended up not being a good fit for my dad because he needed a special diet, and they couldn't accommodate that. They had a lot of activities, but my parents were just unable to join in. One of the things they had that not all the places had was a veterans group that would meet. They had a special meeting place for them, and they had photos on the wall in honor of their residents who had been in various wars and conflicts. That was a very nice feature. I know not all places are able to do that, but they did there. They try to keep their facility updated, and they have updated different areas so some of the areas were not completely done yet. Their apartments weren't as big. People need light, and some of their apartments are not well lit, but I think they're trying to change them. The food was OK according to them, but they just could not accommodate my dad. He had a condition where there is only certain food that he could have. They weren't able to take care of it, so we had to have somebody come in to take care of the food for him during the time that he was there. They have been around for years. They constantly have activities going on for the public; that's how my parents actually first found out about them. They would visit friends and participate in their activities.

Steven

My mom was at Winter Village for almost 5 years. It was very nice and very clean, I had nothing negative to say. They had 246 beds so it was a little hard and they went through a management change from 4 or 5 communities that were part of a group and they were sold to Holiday Retirement. It certainly was a very nice place and the staff was very caring. It was an independent place, so it's like an apartment with food service so the residents won't have to cook. My observation when mom moved there was that the residents are all over 55, but it was a younger community because there were a lot of people with cars. But as time went on there were only a few cars and most people became older and no longer able to drive. They had bingo, crafts, happy hours, they had organized activities for the residents. My mother would complain about the food, but my observation is that it's institutional because they had to serve over 200 residents, but they had a pretty good variety of meals and alternatives. Once they were acquired by Holiday Retirement, regardless of the plan that the folks were in before, they moved to a 3-meal a day plan. Like my mother went from a continental breakfast, lunch and a dinner arrangement to a 3-meal a day plan. Their major meal was at lunch since it's good for the seniors not to have a heavy meal at night.

Dennyjr

My 91 yr old mother has lives here and she really loves it, she’s never in her because of all the activities that are ongoing during the day and many early evening as well. They always have events that family members are invited to attend. She has a 2 bedroom apt that they clean on a regular schedule so she has no reason to worry about that which frees her up to mingle all day with other residents. They have a great staff to take care of all her needs, and she loves everyone of them.

Scott

Beautiful building. Staff seems very attentive.

Heather

Pleasant when I walked in. Hospitable, warm, and welcoming.

Ruth

Employees are courteous and helpful and able to match us to the right service. Maintenance keeps the sidewalks in good shape, especially with snow removal. Food is usually great and good. Heating system works well. Housekeepers do their job well.

Dorothy

The staff members are very nice. They have all kinds of activities and the apartments are very nice. They have suites with bedrooms, living rooms, and kitchenettes. The place itself is very nice. If you want to be active, then this is the place to be.

Lloyd030103

I was interested in the one-bedroom, but they showed me a one-bedroom and two-bedroom. The residents looked happy and cheerful.